customer service representative Work, Jobs in london heathrow terminal 3 (with Salaries)

Customer Care Agent
Neilson Financial Services —Windsor
- £30,000 - £45,000 a year
- Monday to Friday
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Customer Representative - Hounslow
Nationwide Building Society —Hounslow
- From £25,250 a year
- Part-time
- Customer service
- Banking
13d
Sales & Customer Service Representative
Antrova Insights Limited —Hayes
- Part-time
- Customer service
- No experience needed
- Driving
- Free parking
- Flexible schedule
Quick apply
2d
Customer Service Team Leader
SSP —Hounslow
- £16.46 an hour
- Weekend availability
Quick apply
8d
Customer Service Advisor
ArvatoConnect —Datchet
- £27,976 a year
- Rotating shift
- Microsoft Outlook
- Financial services
- Communication skills
- Employee assistance programme
- Employee discount
9h
Customer Services Advisor
Halfords —Ruislip
- £12.15 - £14.01 an hour
- Part-time
- Sales
- Customer service
- Store discount
- Health & wellbeing programme
Customer Service Advisor
Arena Group —London
- Overtime
- Customer service
- Organisational skills
- IT
Customer Service Advisor
Kinetico —Staines-upon-Thames
- Full-time
- Health & wellbeing programme
- Life insurance
Customer Services Representative
Linehaul Express Ltd —Slough
- £26,000 - £27,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
1d
Customer Service Assistant Over 18
Tenpin —Feltham
- £12.75 - £13.21 an hour
- Part-time
- Bar
- Customer service
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Customer Service
Tasty Gyros —London
- £12.71 - £13.50 an hour
- Full-time
- No experience needed
- In-person
- Communication skills
Quick apply
Customer Service Associate
Juss Marketing —West Drayton
- Free parking
- Flexible schedule
Customer Support Agent
Flatpay —London
- Full-time
- Customer service
- English
- In-person
Quick apply
Retail Customer Service Assistant - Temporary
bp Retail —Hounslow
- £14.80 an hour
- Part-time
- Café
Customer Service Advisor
City of Westminster Council —Westminster
- £34,359 - £38,637 a year
- Temporary
- Customer service
QuickSTAT Customer Service Agent
Kuehne+Nagel —Staines-upon-Thames
- Customer service
- IT
- Computer skills
- Employee assistance programme
Customer Service Assistant
Admiral Slots —London
- £13.20 an hour
- Part-time
Technical Customer Service Advisor
ArtiCAD Ltd —Watford
- £19,000 - £23,300 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- English
- Store discount
- Work from home
Quick apply
Customer Service Assistant
Eurest —Feltham
- £13.28 an hour
- Full-time
Customer Service & Sales Assistant
Juss Marketing —Staines-upon-Thames
- Hospitality
- Customer service
- No experience needed
- Flexible schedule

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Customer Care Agent

Neilson Financial Services -
Windsor

Quick apply

Job details

£30,000 - £45,000 a year

Benefits

Free flu jabs
Company pension
Employee assistance programme
Life insurance

Qualifications

Customer service
Communication skills

Full job description

Customer Care Agent

Hours: Monday to Friday – 9:00 am to 6:00 pm

Base Salary: £30,000, with progression up to £45,000 (with tenure)

Location: Windsor

Start date: 29th June 2026

Neilson: Protecting families. Supporting customers. Together.

Since 2012, Neilson has grown into an award-winning, international life insurance provider with offices across the UK, US, Canada, Ireland, Australia, and New Zealand.

Our vision: to make life insurance simple and accessible to everyone. That means delivering clear guidance, responding with care, and ensuring every customer feels confident in their decisions.

Every customer interaction matters. Every conversation counts.

What we’re looking for:

Experienced Customer Service Agents with strong verbal communication skills
Individuals confident in handling both inbound and outbound calls
Creative problem-solvers who deliver high standards of service
Detail-oriented and solution-focused with resilience and a positive attitude
A growth mindset with a willingness to learn
Previous experience in customer service, insurance, or related sectors is advantageous

What you’ll be doing:

Managing customer enquiries regarding policies, amendments, and claims
Handling inbound and outbound calls to assist with queries and retain customers
Maintaining accurate client records and complying with regulatory standards
Providing empathetic, professional responses and resolving objections confidently
Administering claims and processing customer correspondence within set timescales
Supporting projects designed to improve customer service
Escalating complex issues appropriately while adhering to company procedures

Our values:

Customer Focused: “We earn our customers’ loyalty by exceeding their expectations.”
Results Driven: “We are passionate about results – through hard work, continuous improvement, and professionalism.”
Team Spirited: “As individuals, we are good, but as a team, we are better.”

What you get from us:

Competitive salary with clear progression to £45,000
Structured training and ongoing coaching from day one
Incentives & rewards including Amazon & Love2Shop vouchers, tech gadgets, and more
Hybrid working options based on performance and service length
Life Assurance from day one
Employee Assistance Programme for support in life’s challenges
Wellbeing benefits: flu vaccinations, cycle-to-work scheme, eye test & glasses vouchers
Pension scheme, 23 days holiday plus bank holidays
Career progression opportunities with clear pathways

If you are passionate about making a difference, you thrive in a fast paced and entrepreneurial environment and you want to be a part of a high performing team, we would love to hear from you!

Accessibility For Job Applicants

We strive to make our job application process accessible to all individuals, including those with disabilities. If you require accommodation at any stage of the application, interview, or selection process, please contact our Human Resources department. Our team will work with you to provide suitable accommodations to ensure your participation.

Equal Opportunity Employer

Neilson Financial Services is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds and abilities. Our commitment to diversity and inclusion is fundamental to our company culture.

Quick apply

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customer service representative jobs in london heathrow terminal 3

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