account manager Work, Jobs in london n22 (with Salaries)

Index Client Services Manager
NASDAQ —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee stock purchase plan
- Gym membership
7d
Junior Account Manager
TransPerfect —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Account Manager
Infopro Digital Services Limited —London
- Full-time
- Hybrid work
- Customer service
- Business development
- Annual leave
- Employee assistance programme
Quick apply
Account Manager
BidvestNoonan —London
- £55,000 a year
- Full-time
- Communication skills
Quick apply
5d
Account Manager
Bookedit —London
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Salesforce
- Work from home
Quick apply
1d
Account Manager
Capital Maintenance Ltd —London
- Full-time
- Maintenance
- Microsoft Office
- Communication skills
Quick apply
Junior Account Manager (Customer Support)
Socialbear —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Project management
- Presentation skills
Quick apply
Account Manager
QA Higher Education —London
- Sales
- Customer service
- English
Account Manager
iSAM Securities —London
- Management
- Communication skills
Account Executive
Commusoft —London
- £40,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
Account Manager
Syneos Health Commercial Solutions —London
- Organisational skills
- Business
13d
Account Manager
Sysdoc —London
- £60,000 a year
- Hybrid work
- Sales
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
EMEA Account Manager
Insight Software —London
- £97,000 - £122,000 a year
- Full-time
- Oracle
- Sales
Account Manager
Modo Energy —London
- Leadership
- Communication skills
8d
Associate Account Manager
Kitt —London
- £36,000 - £46,000 a year
- Full-time
- Customer service
- Driving
- Communication skills
Quick apply
UK Account Manager
Envoy Global, Inc. —London
- £45,000 - £55,000 a year
- Salesforce
- Microsoft Office
Account Development Manager
The Event Academy —London
- £54,000 - £70,000 a year
- Full-time
- Sales
- No degree
2d
Sales Manager (Spanish Speaking) – Homes & Villas by Marriott Bonvoy
Marriott International, Inc —London
- £40,000 - £52,000 a year
- Full-time
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
Area Account Manager
Tempur Sealy —Hayes
- Full-time
Strategic Account Director
The Keyholding Company —London
- £90,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Contracts
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
5d

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Index Client Services Manager

NASDAQ -
London

Apply Now

Job details

Full-time
7 days ago

Benefits

Employee stock purchase plan
Employee mentoring programme
Company pension
Gym membership
Paid volunteer time

Qualifications

Jira
Microsoft Powerpoint
Microsoft Word
Power BI
Economics
Microsoft Excel
Upselling
Data analysis skills
Microsoft Office
Tableau
Bachelor's degree
Confluence
SharePoint
Financial services
Data visualisation
Business
Account management
Leadership
Communication skills

Full job description

The Role

Nasdaq calculates thousands of indexes that are utilized across numerous investment vehicles globally, including our flagship Nasdaq-100, thematic exposures, quantitative strategies, ESG, and nascent markets.

Our Index Client Services team supports market participants around the world and is the first point of contact for our valued clients. We are dedicated to delivering exceptional service and strive to continually develop and improve the client experience, setting our products and services apart in the market.

The Index Client Services Manager is responsible for customer retention, adoption, and satisfaction across the Americas region. This role requires exceptional leadership, communication, and problem-solving skills to motivate, develop, recruit and retain employees while rewarding and cultivating a culture of high performance. Through the day-to-day leadership and development of the regional Client Services team, the Index Client Services Manager will implement organization strategies, effectively direct and manage resources, and partner across the organization to achieve success.

What You Will Do, amongst other things

Manage, coach and mentor a team of Index Client Services Analysts
Develop and implement customer success strategies, processes, and best practices to enhance customer experience
Collaborate with cross-functional teams (including Sales, Operations, Product, etc) to ensure seamless customer onboarding, ongoing support, and incident management
Monitor and analyze customer health metrics to identify areas for improvement and proactively address potential issues
Identify opportunities for upselling and cross-selling by understanding customer needs and pain points

Manages resources and priorities to meet operational needs and take accountability for performance
Support design, development, testing, and deployment of new functionality, as needed

What We Expect

Bachelor’s degree, preferably in Business, Economics, Finance, or related field
An understanding of financial products, Indexes and ETFs
At least 5 years of experience working in the financial services industry
Experience in a customer success or account management leadership role
Ability to lead and motivate teams, fostering a collaborative and customer-centric culture
Excellent communication and interpersonal skills, with the ability to build relationships at all levels

What Would Be Helpful

Experience leading a Client Services team
Knowledge and understanding of equity indices and financial data
High proficiency with Microsoft Office (Excel, Word, PowerPoint) and Salesforce or related tool
Proficiency with Jira, Sharepoint, Confluence, Jira, or related tools

Knowledge of and experience deploying customer success best practices, methodologies, and tools
Strong problem-solving, analytical, and decision-making skills
Proficiency in data analysis and reporting, with the ability to derive insights from customer data
Proficiency with data visualization tools (PowerBI, Tableau, etc)

What We Offer

We offer a competitive, well-rounded rewards package that supports you and your family - inside and outside work.

Actual pay depends on your skills, experience, education, and location. In addition to base pay, we offer short-term incentives (bonus or commission) and long-term incentives (equity), where applicable, as well as the following benefits:

Competitive base salary
Annual bonus
Annual equity grant
Employee Stock Purchase Plan offering discounted company shares
Pension matching
28 paid vacation days
6 additional days off per year
Work from (almost) anywhere – up to 20 days/year
Paid time off to volunteer
Health insurance
Dental insurance
Gym allowance
24/7 mental health support for you and your family
Global mentoring program
Unlimited access to e-learning platforms
Hybrid work setup
Modern and comfortable work environment with fresh fruit, snacks, and weekly Fika

Learn more on our Nasdaq Benefits & Rewards Career Page.

Come as You Are

Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities.

We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated.

We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.

Apply Now

Refine Your Search

account manager jobs in london n22

Index Client Services Manager

Junior Account Manager

Account Manager

Account Manager

Account Manager

Account Manager

Junior Account Manager (Customer Support)

Account Manager

Account Manager

Account Executive

Account Manager

Account Manager

EMEA Account Manager

Account Manager

Associate Account Manager

UK Account Manager

Account Development Manager

Sales Manager (Spanish Speaking) – Homes & Villas by Marriott Bonvoy

Area Account Manager

Strategic Account Director

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