It 1st line support Work, Jobs in London W12 (with Salaries)

1st Line support Analyst
Apcoa —Uxbridge
- Up to £26,000 a year
- 8 hour shift
- Windows
- Computer networking
- SharePoint
- Employee discount
Quick apply
1st Line IT Support Engineer
Cardonet —London
- Monday to Friday
- Customer service
- SharePoint
- Communication skills
- Referral programme
1st Line IT Support Analyst
DMS —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
IT 1st Line Support Engineer
Aventum Group —London
- Full-time
- Hybrid work
- Azure
- Customer service
- Travel
5d
1st Line Support Analyst
Aquis Exchange —London
- Hybrid work
- Spanish
- Microsoft Office
- IT
Quick apply
1st Line IT Support and Provisioning Engineer (TechBar)
Visionist Consulting —London
- Full-time
- Bar
- Windows
- Microsoft Office
1st Line Technical Support
D P SYSTEMS —Loughton
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Windows
- Free parking
- Employee discount
Quick apply
3d
IT Helpdesk Officer
Single Homeless Project —London
- £29,029.00 - £31,146.38 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee discount
Quick apply
9d
ICT Support Officer
Freedom from Torture —London
- £35,191 - £45,925 a year
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Annual leave
Quick apply
13d
1st Line SOC Analayst
Exponential-e —London
- Windows
- Analysis skills
- IT
- Referral programme
Quick apply
11h
On-Site 1st/2nd Line Support Technician
Converge Technology Solutions —Hemel Hempstead
- £32,995 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
IT Support Engineer (1st / 2nd Line)
EnviroWales Limited —Hoddesdon
- From £30,000 a year
- Full-time
- Azure
- Customer service
- Travel
Quick apply
IT Support Technician Apprentice
MetaGedu —Harrow
- £16,640 a week
- Full-time
- Remote
- Customer service
- IT
12d
IT Assistant
Mandarin Oriental Hyde Park —London
- Weekend availability
- Hotel
- Travel
- Communication skills
- Health & wellbeing programme
- Employee assistance programme
11d
1st Line Support Analyst
Fluidone —Chessington
- £24,000 a year
- Azure
- Microsoft Outlook
- Customer service
- Employee assistance programme
Quick apply
1st Line IT Support and Provisioning Engineer (JML)
Visionist Consulting —London
- Full-time
- Presentation skills
IT Support Engineer
GreatFind Recruitment —Surbiton
- £24,420 - £32,000 a year
- Full-time
- Customer service
- Computer networking
- IT
- Free parking
Quick apply
IT Support Technician
ServiceTec —Hounslow
- Weekend availability
- Customer service
- Free parking
- Annual leave
Quick apply
12h
IT Support Technician (Part-time)
Lunar Energy —London
- Part-time
- Scripting
- Computer networking
- IT
Quick apply
2nd Line IT Support Engineer
Cardonet —London
- Customer service
- Computer networking
- Communication skills
- Referral programme

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1st Line support Analyst

Apcoa -
Uxbridge

Quick apply

Job details

Full-time
Up to £26,000 a year

Benefits

Company pension
Employee discount

Qualifications

Windows
IT support
Computer networking
SharePoint
IT
Account management
Communication skills
Active Directory

Full job description

The Role

IT 1st Line Support Analyst

Uxbridge (Onsite) | Full-time | Rotational Shifts | Up to £26,000 per annum

Are you starting out in IT or looking to build hands-on experience in a busy service desk environment? Do you enjoy helping people, learning new technologies, and developing your technical skills on the job?

We’re looking for an IT 1st Line Support Analyst to join our service desk team based in Uxbridge. This role is ideal for someone early in their IT career who wants structured exposure to real-world systems, users, and support processes.

The role

As part of the service desk, you’ll be the first point of contact for IT queries from internal and external users. You’ll log and resolve common technical issues, escalate more complex problems when needed, and provide a friendly, professional support experience.

This is an onsite role, working 5 days out of 7 on a rota basis, with shifts between 6:00am and 11:00pm (8.5-hour shifts).

What you’ll do

Provide first line IT support via phone, email, and a ticketing system.
Log, prioritise, and resolve IT incidents and service requests.
Support users with day-to-day IT issues (password resets, account access, and basic troubleshooting).
Assist with Active Directory user administration (accounts, passwords, groups).
Support Windows 10/11, Microsoft 365, Exchange, and SharePoint environments.
Troubleshoot basic hardware issues with laptops, desktops, and peripherals.
Help manage IT assets and stock, including issuing, replacing, and tracking equipment.
Liaise with suppliers and third-party support teams for repairs and escalations.
Assist with project work and new site setups, following clear processes and guidance.
Image and deploy devices using Acronis or similar tools.
Deliver a positive customer experience while working to SLAs.

What you’ll bring

Some experience in an IT support, service desk, or technical support role (including internships, placements, or apprenticeships).
A genuine interest in IT and eagerness to learn and develop technical skills.
Basic understanding of Windows operating systems and Microsoft applications.
Awareness of Active Directory and user account management.
Basic knowledge of networking concepts (such as connectivity and troubleshooting).
Strong communication skills and a customer-focused approach.
Good organisation skills and the ability to follow processes.
A proactive attitude and willingness to ask questions and take ownership.

What’s on offer

Up to £26,000 per annum, depending on experience.
25 days holiday + 8 bank holidays.
Pension scheme and employee discount programme.
Company Pension.
Training, mentoring, and clear development opportunities within IT.
A supportive team environment where learning is encouraged.

Ready to start or grow your IT career?
Apply now and one of our team will be in touch.

Quick apply

Refine Your Search

it 1st line support jobs in london w12

1st Line support Analyst

1st Line IT Support Engineer

1st Line IT Support Analyst

IT 1st Line Support Engineer

1st Line Support Analyst

1st Line IT Support and Provisioning Engineer (TechBar)

1st Line Technical Support

IT Helpdesk Officer

ICT Support Officer

1st Line SOC Analayst

On-Site 1st/2nd Line Support Technician

IT Support Engineer (1st / 2nd Line)

IT Support Technician Apprentice

IT Assistant

1st Line Support Analyst

1st Line IT Support and Provisioning Engineer (JML)

IT Support Engineer

IT Support Technician

IT Support Technician (Part-time)

2nd Line IT Support Engineer

I want to receive the latest job alerts for it 1st line support in london w12

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