Dpd Work, Jobs in London W1d (with Salaries)

Customer Service Advisor
DPD Group UK —London
- £24,700 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Free parking
Quick apply
11d
Shift Manager - PM
DPD Group UK —Dagenham
- £40,400 a year
- Full-time
- Management
- Computer skills
- Communication skills
- Free parking
Quick apply
15h
Shift Manager Sortation - Nights
DPD Group UK —Radlett
- £40,000 a year
- Full-time
- Management
- Computer skills
- Communication skills
- Free parking
Quick apply
Depot Finance Administrator
DPD Group UK —Dagenham
- £28,000 a year
- Full-time
- Google Suite
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
14d
Collection and Delivery Driver - 3.5 Tonne
DPD Group UK —Radlett
- £14.56 an hour
- Full-time
- Employee discount
Quick apply
6d
LGV Driver
DPD Group UK —Bromley-by-Bow
- £17.91 an hour
- Full-time
Quick apply
Health and Safety Advisor
DPD Group UK —Radlett
- £40,000 a year
- Full-time
- Google Suite
- IT
Quick apply
Multi-skilled Maintenance Engineer
DPD Group UK —Dartford
- £58,000 a year
- Full-time
- Engineering
- Maintenance
- Travel
- Free parking
Quick apply
LGV Driver - Relief/Tramping
DPD Group UK —London
- £17.91 an hour
- Full-time
- Employee discount
Quick apply

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Shift Manager - PM
DPD Group UK —Dagenham
You will also be dealing with any inbound customer service queries ensuring appropriate action is taken and the query is dealt with in an effective manner.
£40,400 a year
Quick apply
15h
Warehouse Operations Manager PM shift
Superdrug —Dunstable
You will manage cross-functional teams across all shifts, ensuring service level agreements (SLAs) are consistently achieved while driving operational…
£65,500 a year

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Customer Service Advisor

DPD Group UK -
London

Quick apply

Job details

Full-time
£24,700 a year
11 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Customer service
Microsoft Office
Communication skills

Full job description

Company Description

Contract: 6 month FTC - 37.5 Hours per Week
Salary: Circa £24,700 + LWA
Location: DPD London Docklands, Twelvetrees Crescent, Bromley-by-Bow, London, E3 3JG
Days of Work: Monday to Friday, with occasional Saturdays (1 out of 4)
Hours of Work: 08:00 - 16:30

Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of over £2 billion, that can offer you great benefits and plenty of opportunities to progress your career

DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!

DPD is a Valuable 500 company and a Disability Confident Employer

Job Description

Our Site Manager is looking to recruit an experienced and reliable Customer Services Advisor, to strengthen our dedicated and friendly customer services team who put our customers at the heart of everything they do.

In this role you will be helping both internal and external customers in relation to the collection or delivery of their parcel.

You will work closely with our Drivers, Shift Managers and Operations Managers to identify issues, proactively problem solve and take accountability and ownership for resolving these issues.

You’ll also be focussed on;

Answer any queries with relation to a delivery status, and supplying Proof of Delivery (POD)
Carrying out thorough investigations for missing parcels and resolving delivery disputes
Promoting company products and services to new and existing customers

Qualifications

What we’re looking for;

You will have proven and demonstrable experience of working in a fast paced customer service environment
You will have strong communication skills with a confident telephone manner and the ability to build a quick rapport with the customer
You will be polite and professional at all times and have a willingness to go the ‘extra mile’ to exceed customer expectations.
Excellent administration skills with the ability to use Microsoft Office programmes
Demonstrate high levels of self-motivation and initiative to effectively problem solve.
Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Hard Work and Accountability.

Additional Information

About our benefits:

We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…

Holiday trading
Enhanced maternity and paternity package
Free life assurance of 4 x salary on joining the pension scheme
Free onsite car parking for all employees
Health Kiosks visiting every location
Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
Milestone Days off to celebrate with your family and friends
For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.

Quick apply

Refine Your Search

dpd jobs in london w1d

Customer Service Advisor

Shift Manager - PM

Shift Manager Sortation - Nights

Depot Finance Administrator

Collection and Delivery Driver - 3.5 Tonne

LGV Driver

Health and Safety Advisor

Multi-skilled Maintenance Engineer

LGV Driver - Relief/Tramping

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