Hatton gardens Work, Jobs in London W2 (with Salaries)

Retail Sales Assistant
Heera Diamonds Pvt Ltd —London
- £12.21 - £17.28 an hour
- Part-time
- Bilingual
- Sales
- Customer service
- Annual leave
- Employee discount
Quick apply
13d
Client Sales Assistant/Admin
Dan Jewellers Ltd —London
- From £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Luxury fine Jewellery Sales Consultant
Shining Diamonds —London
- £26,000 - £29,000 a year
- Full-time
- Bilingual
- Sales
- Merchandising
- Store discount
- Employee discount
Quick apply
16h
Videographer/Editor
Kings of Diamonds —London
- £25,000 - £30,000 a year
- Full-time
- In-person
Quick apply
6d
Operations Manager
Henig Diamonds —London
- £30,000 - £40,000 a year
- Full-time
- English
- Analysis skills
- Driving
Quick apply
7d
Marketing & Content Manager - Hatton Garden
PreOwned luxuries ltd —London
- £30,000 - £32,500 a year
- Full-time
- Social media management
- Organisational skills
- In-person
- Store discount
- Employee discount
Quick apply
5d
Studio & Operations Director
Alighieri —London
- From £45,000 a year
- Full-time
- Management
- Supervising experience
- Project management
Quick apply
7d
Experienced Jewellery Setter
Dai Tien Daimonds —London
- £8 - £20 an hour
- Full-time
- In-person
Quick apply
Night Porter
Hilton Garden Inn London Heathrow Airport —Hounslow
- £14.80 an hour
- Full-time
- Hospitality
- Hotel
- Front desk
- Employee discount
- Flexible schedule
Quick apply
Cleaning Expert - Part-time 17.5 h / week
Queensmith —London
- £13,993 a year
- Part-time
- Organisational skills
- Communication skills
- Time management
- Sick pay
Quick apply
Housing Solicitor
Metropolitan Thames Valley —London
- £59,804 - £62,951 a year
- Full-time
- Hybrid work
Quick apply
5d

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Retail Sales Assistant

Heera Diamonds Pvt Ltd
London

Quick apply

Job details

Part-time | Full-time | Apprenticeship
£12.21 - £17.28 an hour
13 days ago

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Bilingual
Sales
Customer service
Merchandising
Computer skills
Communication skills
Retail sales

Full job description

Company Description

Heera Diamonds is a renowned jewellery store based in Hatton Garden, London. With over 10 years of experience and 8 stores in London. Our brand is synonymous with the elegance and allure of finely crafted jewellery. Specialising in engagement rings, wedding bands, and timeless pieces, Heera Diamonds offers both lab-grown and natural diamonds set in the finest metals.

Company Values

At Heera Diamonds, we are committed to excellence, integrity, exceptional customer experiences, and creating lifelong relationships with our customers. Every team member is expected to uphold these values in every customer interaction.

Role Description

The Sales Assistant is responsible for delivering an exceptional luxury retail experience while supporting sales consultants and management in achieving store sales targets. This role requires excellent customer service skills, strong product knowledge, attention to detail, and the ability to build meaningful customer relationships that reflect the values and standards of Heera Diamonds.

Key Responsibilities

Customer Service & Sales Support

Greet and welcome customers in a professional and friendly manner.
Assist customers throughout their shopping journey and ensure a memorable in-store experience.
Support Sales Consultants during customer appointments and sales presentations.
Maintain high levels of customer satisfaction through personalized service.
Assist with customer follow-ups, inquiries, and appointment scheduling.
Promote company products, services, warranties, and special promotions.

Product Knowledge

Develop and maintain strong knowledge of diamonds, gemstones, jewellery collections, and customization options.
Educate customers on product features, quality, craftsmanship, and care instructions.
Stay updated on new product launches and industry trends.

Store Operations

Ensure merchandise displays are clean, organized, and visually appealing.
Assist with inventory management, stock replenishment, and stock counts.
Support opening and closing store procedures.
Maintain showroom cleanliness and presentation standards.
Ensure security procedures are followed when handling jewellery and valuable merchandise.

Administrative Duties

Accurately update customer information.
Assist with preparing quotations, invoices, and customer documentation.
Manage appointment calendars and customer records.
Support management with daily operational tasks and reporting.

Customer Relationship Management

Build and maintain long-term relationships with customers.
Conduct follow-up calls, emails, and messages to support sales opportunities.
Encourage repeat business and referrals through outstanding service.
Handle customer concerns professionally and escalate issues when required.

Performance Expectations

Meet individual and team sales objectives.
Maintain high customer satisfaction ratings.
Achieve appointment conversion and follow-up targets.
Demonstrate professionalism, punctuality, and teamwork.
Consistently represent the Heera Diamonds brand values.

Required Skills & Qualifications

Previous experience in retail sales, luxury retail, or customer service preferred.
Strong communication and interpersonal skills.
Professional appearance and positive attitude.
Ability to work in a fast-paced environment.
Excellent organizational and multitasking abilities.
Basic computer skills
Ability to work flexible hours, including weekends and holidays.

Desired Attributes

Passion for jewellery, diamonds, and luxury retail.
Results-driven and customer-focused mindset.
Strong attention to detail.
High level of integrity and professionalism.
Team-oriented with a willingness to learn and grow.

Reporting Structure

Reports To: Store Manager / Sales Manager

Employment Type

Full-Time / Part-Time (as applicable)

Employment Benefits

Staff Discounts
Pension
Paid Holidays
Uncapped Commission on sales
Salary - TBC
Growth plan

Pay: £12.21-£17.28 per hour

Work Location: In person

Quick apply

Refine Your Search

hatton gardens jobs in london w2

Retail Sales Assistant

Client Sales Assistant/Admin

Luxury fine Jewellery Sales Consultant

Videographer/Editor

Operations Manager

Marketing & Content Manager - Hatton Garden

Studio & Operations Director

Experienced Jewellery Setter

Night Porter

Cleaning Expert - Part-time 17.5 h / week

Housing Solicitor

I want to receive the latest job alerts for hatton gardens in london w2

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