It security specialist Work, Jobs in Long Sutton, Ham (with Salaries)

Second Line Support
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £26,000 - £32,000 a year
- Full-time
- Software troubleshooting
- Driving
- IT
- Free parking
- Employee assistance programme
Quick apply
Security Operations Centre (SOC) Analyst
M Group —Farnborough
- £35,000 - £40,000 a year
- Windows
- Scripting
- IT
- Annual leave
- Employee assistance programme
8d
IT Strategy Specialist (Edgewing)
BAE Systems —Frimley
- From £54,808 a year
- Analysis skills
- IT
- Communication skills
12d
Infrastructure Technician
Fujitsu —Basingstoke
- Full-time
- Customer service
- Linux
- In-person
- Annual leave
- Employee assistance programme
8d
IT Support Technician (SETSU) (SEROCU)
Thames Valley Police —Reading
- £29,501 a year
- Full-time
- Customer service
- IT
- Annual leave
10d
Security & Vetting Support Officer
Portsmouth Water —Havant
- £36,223 - £40,120 a year
- Analysis skills
- Travel
- Annual leave
- Employee assistance programme
Quick apply
10d
Trainee Assembler Electronics / Electrical (Full time)
Visualization —Maidenhead
- £26,500 - £32,000 a year
- Overtime
- CAD
- In-person
- Hand tools
- Health & wellbeing programme
Quick apply
4d
IT Operations Specialist I - AppSec DevSecOps
Fluor Corporation —Farnborough
- Azure
- Computer Science
- Java
- Annual leave
- Employee assistance programme
Information Security Manager
BMW —Farnborough
- Project management
- Bachelor's degree
- Business
4d
Cyber Threat Hunting Specialist
Vodafone —Newbury
- Full-time
- Annual leave
Security Operational Centre Engineer
Sopra Steria —Farnborough
- Up to £63,000 a year
- Hybrid work
- Azure
- AWS
- Organisational skills
- Annual leave
IT Support Services Agent
QinetiQ —Farnborough
- Full-time
- Azure
- Windows
- Microsoft Office
- Employee discount
Data Center Technician - Part time
Microsoft —Slough
- £34,300 - £48,000 a year
- Part-time
- Azure
- Microsoft Office
- Mentoring
Road Logistics Customer Service Specialist
Kuehne+Nagel —Basingstoke
- Customer service
- Communication skills
- Employee assistance programme
6d
Sales - Sales Advisor - UK
New Look —Fleet
- Part-time
- Microsoft Word
13d
Customer Service Executive
Novuna —Newbury
- £27,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
4d
IT Engineer
QinetiQ —Farnborough
- Full-time
- Engineering
- Windows
- No degree
- Employee discount
Security & Vetting Support Administrator
Portsmouth Water —Havant
- £32,401 a year
- Travel
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
10d
Administrator
Mears Group —Basingstoke
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance programme
Content Designer
Pax8 Global —Farnborough
- £34,000 - £43,000 a year
- Full-time
- Hybrid work
- Free parking
11d

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it security specialist jobs near long sutton, ham

Second Line Support

SOUTHERN COMMUNICATIONS LIMITED
Basingstoke

Quick apply

Job details

Permanent | Full-time
£26,000 - £32,000 a year

Benefits

Free parking
Company pension
Canteen
Employee assistance programme
Referral programme
Sick pay
On-site parking

Qualifications

Driving Licence
Software troubleshooting
Technical support
ITIL
Driving
IT support
IT
Communication skills

Full job description

You will be responsible for providing second line IT support to internal users across SCG, handling escalated issues from first line and resolving more complex technical problems.

Responsibilities:

Receiving and resolving escalated tickets from First Line Service Desk. 
Diagnosing and resolving more complex technical issues that cannot be resolved at first line. 
Escalating issues to Infrastructure, Security, or specialist teams when required. 
Providing guidance and support to First Line colleagues on technical matters. 
Supporting EUC endpoint protection activities by ensuring end-user devices are covered by protection software. 
Supporting software deployment activities, rolling out EUC software to users. 
Supporting EUC patch management activities to ensure software is updated to the latest, secure versions. 
Supporting identity and access administration activities in compliance with defined IAM policies, including more complex account provisioning and access requests. 
Supporting user training activities to ensure users are trained to use IT systems effectively. 
Supporting the development of end-user documentation to help users utilise systems and services. 
Staying informed about SLA targets and working to achieve them. 
Being kept informed during major service outages to understand the impact on users and support communications
Accurately logging all support interactions and resolution details in the ticketing system. 
Contributing to the maintenance and improvement of knowledge base articles and end-user documentation.

Skills and Experience:

Strong communication skills, with the ability to communicate technical subjects in non-technical ways to users. 
Customer-focused approach with a commitment to delivering excellent service. 
Solid understanding of IT support principles and end-user computing technologies. 
Strong diagnostic and problem-solving skills across a breadth of IT disciplines. 
Experience with identity and access administration, endpoint protection, and software deployment. 
Ability to guide and mentor First Line colleagues to develop their skills. 
An understanding of ITIL service management principles.

Benefits:

25 Days Holiday
Birthday Day Off
Buy Holiday Scheme
Career Development and Progression Opportunities
Employee Assistance Programme
Enhanced Company Sick Pay
Discounted Retail Vouchers
Reduced Gym Membership
SCG Mobile Benefit
Employee Referral Bonus
Annual Salary Reviews
Pension Scheme
Onsite Canteen (offering free croissants and free freshly made soup daily)
Free On-Site Parking
Charity Events

SCG is proud to be an equal opportunities employer.
We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.

We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.

Pay: £26,000.00-£32,000.00 per year

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

it security specialist jobs in long sutton, ham

Second Line Support

Security Operations Centre (SOC) Analyst

IT Strategy Specialist (Edgewing)

Infrastructure Technician

IT Support Technician (SETSU) (SEROCU)

Security & Vetting Support Officer

Trainee Assembler Electronics / Electrical (Full time)

IT Operations Specialist I - AppSec DevSecOps

Information Security Manager

Cyber Threat Hunting Specialist

Security Operational Centre Engineer

IT Support Services Agent

Data Center Technician - Part time

Road Logistics Customer Service Specialist

Sales - Sales Advisor - UK

Customer Service Executive

IT Engineer

Security & Vetting Support Administrator

Administrator

Content Designer

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