Network operations manager Work, Jobs in Longfield, Ken (with Salaries)

MSP 3rd Line Service Desk Technician
Kogo Limited —East Grinstead
- £44,000 - £50,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
- Bereavement leave
Quick apply
Group IT Manager
Profitlink Group —Dartford
- £50,000 - £60,000 a year
- Communication skills
Infrastructure Monitoring Train Driver - Kent & Sussex
COLAS RAIL UK —Rochester
- Annual leave
9d
Business Development Manager (BDM) — ICE Drainage - FULL TIME
ISG Specialist Services Ltd —Dartford
- £50,000 - £60,000 a year
- Full-time
- CRM software
- Google Suite
- Sales
- Free parking
- Gym membership
Quick apply
3d
Technology Operations Manager
Mr Lender —Loughton
- Full-time
- Azure
- Bachelor's degree
- SharePoint
- Free parking
- Health & wellbeing programme
Quick apply
7d
IT Support Manager
Xpansiv —London
- £68,000 - £72,000 a year
- Full-time
- Travel
- SharePoint
- AI
Summer Intelligence Internships with MI5
Security Service (MI5) —London
- £4,849 a month
- Seasonal
- Internship
4d
System and Security Manager
System Simulation —Clerkenwell
- £35,000 - £48,000 a year
- Full-time
- Hybrid work
- English
- Linux
- In-person
Quick apply
14d
Event Crew / Event Setup & Breakdown Crew
Fixtion —London
- From £14 an hour
- Weekend availability
- Warehouse experience
- In-person
- Communication skills
Quick apply
IT Operations Manager
Oktagon Technology Group Ltd. —London
- £56,000 - £64,000 a year
- Full-time
- Writing skills
- Analysis skills
- In-person
Quick apply
12d
Field Engineer
Port of London Authority —Gravesend
- £60,168 - £75,811 a year
- Weekend availability
- Customer service
- No degree
- Communication skills
- Annual leave
LCW IT Service Manager
Boston Consulting Group —London
- Full-time
- Analysis skills
- Bachelor's degree
- Team management
Operations Manager - Insurance Restoration and Reinstatement
BELFOR UK Ltd —South London
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Customer service
- Maintenance
- Business development
Quick apply
Junior Cyber Risk and Assurance Analyst
Bank of England —London
- Full-time
- English
- Analysis skills
- Presentation skills
- Annual leave
7d
Events and Business Development Manager
CH House —Gillingham
- £20,000 - £30,000 a year
- Part-time
- Hospitality
- Hotel
- Business development
Quick apply
End User Support Engineer
Tata Elxsi —London
- Windows
- Microsoft Office
- Analysis skills
Head of Operations (COO Track)
Gonini (previously known as Bezos.ai) —London
- £80,000 - £130,000 a year
- Full-time
- Remote
- Management
- Engineering
- SQL
Quick apply
Senior Project Manager - PMO Lead
Neara —London
- £100,000 - £110,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
Final Mile Territory Manager FTC
Evri —Basildon
- £32,000 - £35,000 a year
- Full-time
- Remote
- Analysis skills
- Continuous improvement
- Organisational skills
Residence Life Coordinator, First Year Focus - NYU London
New York University —London
- Weekend availability
- Management
- University
- No degree
- Annual leave

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network operations manager jobs near longfield, ken

MSP 3rd Line Service Desk Technician

Kogo Limited -
East Grinstead

Quick apply

Job details

Full-time
£44,000 - £50,000 a year

Benefits

Free parking
Company pension
Company events
Bereavement leave
Sick pay
On-site parking

Qualifications

Microsoft Windows Server
Technical troubleshooting
Cloud infrastructure
Azure
Stakeholder liaison
Mentoring junior staff
Microsoft Exchange
Windows
Network infrastructure
Firewall
DHCP
Service restoration
Virtualisation
Mentoring
SharePoint
Technical writing
Mac OS
Customer support
Customer interaction
Root cause analysis
Communication skills
Microsoft Azure
IaaS
Help desk

Full job description

THIS POSITION IS AN OFFICE BASED ROLE

We are an agile, growing Managed Service Provider (MSP) providing premium B2B IT support and cybersecurity services for small to medium businesses across the South East. So if you are experienced in 3rd line support and want to work for a company that positively recognises your technical ability and skills, Kogo could be your next step.

General Summary

Reporting to the Service Desk Manager, the 3rd Line Service Desk Technician is responsible for providing advanced technical support and acting as the final escalation point for complex incidents and service requests. This role requires strong troubleshooting capability across a broad range of technologies, along with the ability to mentor junior engineers and contribute to maintaining high service standards.

The role is a mix of technical escalation, customer interaction, and proactive service improvement within a fast-paced MSP environment.

Duties and Responsibilities

Act as the primary escalation point for complex technical issues from 1st and 2nd Line engineers
Investigate, diagnose and resolve advanced incidents across infrastructure, networking, and cloud platforms
Provide support for both cloud (Microsoft 365 / Azure) and on-premise environments
Take ownership of major or high-priority incidents through to resolution
Mentor and support 1st and 2nd Line engineers, sharing knowledge and best practices
Work closely with the Service Desk Manager to improve processes, efficiency and service delivery
Communicate effectively with clients, including providing technical explanations and updates
Liaise with third-party vendors and escalate issues where required
Contribute to maintaining accurate and up-to-date technical documentation
Participate in an on-call rota to provide out-of-hours support
Attend customer sites where required to support issue resolution or implement change
Assist in identifying underlying problems and recurring issues, contributing to long-term fixes
Assisting with Project Delivery

Technical Environment

You will be working across a wide range of technologies including:

Microsoft Windows Desktop operating systems
macOS (limited support)
Windows Server (on-premise infrastructure)
Microsoft 365 (Exchange Online, SharePoint, Teams)
Microsoft Azure (IaaS, identity, virtual machines)
Active Directory, Group Policy, DNS, DHCP
Networking hardware and firewalls (DrayTek, WatchGuard, UniFi)
Virtualisation technologies (primarily Hyper-V)
Backup solutions, endpoint security and general MSP tooling

Skills and Experience

5 years’ experience working within an MSP environment - THIS IS A MUST
Strong troubleshooting and root cause analysis skills
Proven experience handling escalations and complex support issues
Experience supporting both cloud and on-premise infrastructure
Solid networking knowledge including firewalls, VPNs, VLANs and Wi-Fi
Experience supporting Microsoft 365 and Azure environments
Ability to work independently and take ownership of tasks
Strong communication skills with both technical and non-technical users
Experience mentoring or supporting junior engineers

Desirable certifications or equivalent experience:

Microsoft 365 Certified: Endpoint Administrator Associate
Microsoft Certified: Azure Administrator Associate
Microsoft Certified: Identity and Access Administrator Associate
Microsoft Certified: Security Operations Analyst Associate
WatchGuard Network Security Essentials (Firebox)

Company Values

At Kogo, we expect all team members to embody our core values:

Customer Focused – Delivering an excellent customer experience and building trusted relationships
Good Communicator – Clearly explaining technical issues and keeping customers informed
Proactive in Nature – Identifying and addressing issues before they impact customers
Adaptable – Thriving in a fast-paced environment and responding positively to change
Good Team Member – Collaborating effectively and supporting colleagues across the business

Additional Information

Participation in an on-call rota is required
· Occasional travel to customer sites may be required

Pay: £44,000.00-£50,000.00 per year

Benefits:

Bereavement leave
Company events
Company pension
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

East Grinstead RH19 2HR: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you have 5 years or more recent MSP experience?

Work Location: In person

Quick apply

Refine Your Search

network operations manager jobs in longfield, ken

MSP 3rd Line Service Desk Technician

Group IT Manager

Infrastructure Monitoring Train Driver - Kent & Sussex

Business Development Manager (BDM) — ICE Drainage - FULL TIME

Technology Operations Manager

IT Support Manager

Summer Intelligence Internships with MI5

System and Security Manager

Event Crew / Event Setup & Breakdown Crew

IT Operations Manager

Field Engineer

LCW IT Service Manager

Operations Manager - Insurance Restoration and Reinstatement

Junior Cyber Risk and Assurance Analyst

Events and Business Development Manager

End User Support Engineer

Head of Operations (COO Track)

Senior Project Manager - PMO Lead

Final Mile Territory Manager FTC

Residence Life Coordinator, First Year Focus - NYU London

I want to receive the latest job alerts for network operations manager in longfield, ken

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