Clinic administrator Work, Jobs in Longlevens, Gls (with Salaries)

PART TIME SATURDAY Private Medical Clinic Administrator
Arista Medical —Gloucester
- £12.02 - £12.50 an hour
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
4d
Administrator
Bupa —Worcester
- £26,800 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee discount
- Gym membership
Quick apply
4d
Medical Administrator
Midlands ADHD Clinic —Malvern
- £27,826.50 a year
- Part-time
- Microsoft Outlook
- Writing skills
- Administrative experience
- Flexitime
- Sick pay
Quick apply
2h
Podiatry Administrator/Sarum House Main Receptionist (INTERNAL)
Wye Valley NHS Trust —Hereford
- £25,760 - £27,476 a year
- Part-time
10d
Living Well (Frailty) Administrator
Severn Health Primary Care Network —Nailsworth
- £12.78 an hour
- Part-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

Administrator
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
Your responsibilities will include managing administrative tasks such as scheduling appointments, maintaining client records, coordinating referrals, and…
£25,760 - £27,476 a year
11d
Receptionist- Outpatients & CDC, Band 2
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
Deal professionally and promptly with telephone enquiries, taking and processing messages accurately and maintaining confidentiality at all times as per the…
£25,272 a year
20h

I want to receive the latest job alerts for clinic administrator in longlevens, gls

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

clinic administrator jobs near longlevens, gls

PART TIME SATURDAY Private Medical Clinic Administrator

Arista Medical
Gloucester

Quick apply

Job details

Permanent | Full-time
£12.02 - £12.50 an hour
4 days ago

Benefits

On-site parking

Qualifications

Customer service
GCSE
English
Microsoft Office
Administrative experience
Typing
Audio typing
Medical terminology
Office experience

Full job description

PART TIME SATURDAY RECEPTIONIST

IMMEDIATE START

To ensure all reception and administrative activities in the centre are carried out efficiently and effectively.

To contribute as a support network in providing outstanding customer service to our customers (adults and children) every time they touch base with us.

Accountabilities & Activities:

Complete all administrative tasks accurately and efficiently
Offer an outstanding customer service
Contribute fully to the team and the team goals
Ensure compliance with all operational control standards i.e. Quality standards, clinical governance, and legal requirements
Participate in internal and external audits
Support the collation of centre metrics and figures
Complete learning Certifications
Ensure safety of yourself, colleagues, and customers while in the centre – awareness of Health & Safety Procedures.
Ensure working & customer areas are safe at all times
Emergency evacuations completed smoothly
Financial administrative duties
Accurate records maintained

Business Use Only

Key Accountabilities

Greeting and welcoming customers in addition to supporting the customer journey throughout the centre right through to a thorough checkout
Answering, screening and forwarding incoming customer queries via phone calls and proactively managing local mailbox and emails
Proactive in maintaining a well presented reception and waiting areas
Ensuring customer reports are dispatched from centres within the desired time frame. This includes effective management of abnormal results
Ensure all customers have the correct paperwork to support their visit – appointment packs (where applicable), clinical file preparation and consent forms
Effective results management (including receiving, scanning, and uploading) and follow-up of suppliers to ensure turnaround within the agreed SLA
Ensure all customer details are correct, customers are arrived, appointments booked, changed, and rescheduled Meddbase/Semble. Process of payments, invoices, added charges and credit notes upon customer departure
Organise to ensure a quick turnaround of documents, working in date order and prioritising to meet deadlines
Assist in bookings of mammograms and MSK referrals (where delivered at the centre)
Post – collect, open, date stamp, distribute incoming post, and post outgoing post.
Generate letters as required by the business.
Monitor stocks and order goods when required.
Process invoices/delivery notes as per company policy
Play an active part in ensuring well-presented facilities through pro-activity and effective escalation as and when required.

Performance measures

Reports dispatched within 10 working days
Customer satisfaction surveys
Feedback from clinical and administrative surveys
Client feedback
Client complaints
Internal Audits
Feedback from customers and colleagues
Reports issued on time

Customer Service

Offer an outstanding customer experience to adults & children using the services delivered by your centre
Guide customers to a healthier lifestyle
Keep the customer informed – explain procedures and tests
Work with the customer to prioritise health risks and goals

Team Support

Contribute fully to team and team goals
Build excellent working relationships
Liaise closely with clinical colleagues to ensure that client reports are issued within the required time frames
Be flexible and offer to assist if colleagues are under pressure or absent (including support in other locations

Treating Customers Fairly

You should be able to demonstrate that you pay due regard to customers and treat them fairly by:

making the fair treatment of customers central to all organisational changes, procedural changes and policy

decisions that you make, approve or oversee.

always demonstrating fair customer treatment to other employees – leading by example.
rewarding the fair treatment of customers by other employees.
being able to explain the impact that your role and actions have on the fair treatment of customers
being able to explain the potential implications for customers who are not treated fairly by you or others.
always seeking to be competent to do your job e.g. by completing all compulsory regulatory training on time to ensure that you have all the necessary knowledge and skills.
always seeking to help those people who work for you to be competent to do their jobs e.g. by ensuring that they complete all compulsory regulatory training on time.

Qualifications, Training & Experience

GCSE level or equivalent
PC literate – proficient in MS Office packages
Excellent communication (written and verbal) and interpersonal skills
Team working experience
Audio Typing
Knowledge of Medical Terminology (desirable)

Key Behaviours

Customer service orientated
Well organised & Prioritisation
Reliable
Accurate
Proactive
Flexible
Polite & Diplomatic
Smart appearance

The job holder must be able to:

Know what it takes to deliver an outstanding customer service
Working within company policies and procedures
Proactively manage workload with highest level of accuracy through effective prioritisation and attention to detail.
Anticipate problems that may occur and work with the team to eliminate or resolve
Provide outstanding support to their colleagues

Freedom of Action:

The jobholder will be required to work on their own initiative within clinic policies and procedures, referring to their team leader as required
The outcomes of routine work will be reviewed by the team leader
Responsible for managing time effectively to ensure an excellent customer service is delivered and the administration work is completed
Interaction and proactive liaison are required with other staff in the centre e.g. doctors/health advisers

without reference to the team leader

Environment

Clinic and Office Based – Health & Dental Clinics
Reporting to the Centre Manager

Job Types: Full-time, Permanent

Pay: £12.02-£12.50 per hour

Benefits:

On-site parking

Experience:

medical reception: 1 year (required)

Language:

English (required)

Work Location: In person

Quick apply

Refine Your Search

clinic administrator jobs in longlevens, gls

PART TIME SATURDAY Private Medical Clinic Administrator

Administrator

Medical Administrator

Podiatry Administrator/Sarum House Main Receptionist (INTERNAL)

Living Well (Frailty) Administrator

More jobs to discover

I want to receive the latest job alerts for clinic administrator in longlevens, gls

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected