Automotive service advisor Work, Jobs in Longridge, Lan (with Salaries)

Service Advisor
Audi —Blackburn
- £25,000 - £30,000 a year
- Full-time
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Customer Service After Sales Advisor
Strongdor Ltd —Morecambe
- £28,000 - £30,000 a year
- Full-time
- Schematics
- Communication skills
- Annual leave
- Employee assistance programme
Parts Advisor
Alliance Automotive Group LV —Rochdale
- Customer service
- Communication skills
- Employee discount
Quick apply
5d
Service Advisor
Simpsons ŠKODA —Preston
- £29,700 a year
- Full-time
- Customer service
- Annual leave
- Employee discount
Service Advisor
Vertu Motors —Nelson
- £35,000 - £39,800 a year
- Full-time
- Communication skills
- Employee discount
Quick apply
2d
Parts Advisor - Seat/Skoda
Johnsons Cars —Wigan
- £26,650 a year
- Full-time
- Organisational skills
- Communication skills
- Employee discount
Quick apply
Service and Aftersales advisor
Emm Bee Motorhomes —Heywood
- From £27,000 a year
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
Quick apply
4d
Workshop Controller
Williams Group —Rochdale
- £35,250 - £40,000 a year
- Full-time
- Team management
- Organisational skills
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Service Advisor - 6 Month FTC
Brayley —Rochdale
- Temporary
- Customer service
- Referral programme
Quick apply

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automotive service advisor jobs near longridge, lan

Service Advisor

Audi -
Blackburn

Quick apply

Job details

Full-time
£25,000 - £30,000 a year

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Vehicle service booking
Driving Licence
Upselling
Motor vehicle service advising experience
Automotive service
Front desk
Customer interaction
Add-on sales

Full job description

The Opportunity

Swansway Motor Group is seeking a dynamic and customer-focused Service Advisor to join our thriving team. As a Service Advisor, you will be the face of our aftersales department, delivering exceptional service and care to our valued customers at Swansway. With our strong commitment to customer satisfaction and an established reputation for excellence, you will have the opportunity to manage the front-of-house experience, ensuring that every customer leaves our dealership feeling thoroughly satisfied and well-informed.

Role Responsibilities

In the role of Service Advisor, you'll be instrumental in managing and enhancing our customer service efforts. Your key responsibilities will include:

Providing informed, responsive, and efficient service to all customers, whether via telephone, email, or walk-in enquiries.
Meeting and greeting customers, qualifying work, and identifying additional needs during vehicle drop-offs.
Continuously seeking customer service improvement opportunities within the aftersales department and sharing feedback with management.
Facilitating the efficient operation of the aftersales department by accurately booking workshop tasks and ensuring effective communication.
Managing customer communication effectively, providing timely updates on repairs, and gaining authorisation for additional work.

About you

We are looking for a Service Advisor who possesses a blend of technical knowledge and stellar customer service skills. The ideal candidate should have:

Minimum of 12 months' experience working as a Service Advisor in a dealership environment.
A flexible team player attitude, with the ability to support the aftersales team during busy periods.
A results-focused mindset, with resilience and the ability to overcome obstacles.
A strong technical awareness or understanding of vehicles and their components.
Experience in upselling products or services, with a valid driving licence.

About the Company

Swansway Motor Group, established in 2003 by Michael Smyth and his sons, has proudly expanded to encompass 25 motor dealerships. Located in Cheshire and the West Midlands, extending from Birmingham to Carlisle, Swansway partners with prestigious brands like Audi, Volkswagen, and Land Rover, among others. We are in an exciting growth phase, expanding our own-brand Motor Match used car sites and continuing to support diverse operations such as our Group Fleet Sales Centre, Trade Part Centres and online eBay shop. Our unique family-run approach, with the Smyth family actively involved in daily operations, ensures a genuine care for both our customers and employees, fostering an inclusive and supportive atmosphere. This family ethos drives our commitment to excellence and is reflected in our remarkable teams and long service records.

Benefits and Perks

Joining our Swansway family comes with numerous benefits designed to support your growth, well-being, and work-life balance:

Increased holiday entitlement with length of service
Enjoy your birthday off, on us
Access to 24/7 Employee Assistance Programme and counselling services for you and your family
Company Pension Scheme to secure your future
Long service recognition that celebrates your dedication and contribution
Discounts on products and services that extend to our family
Access to our Car Benefit Scheme, for you and your family
Participation in our Cycle to Work scheme

Next steps

If you are a dedicated professional seeking to excel as a Service Advisor within an inclusive family-like atmosphere, we encourage you to apply and be part of the Swansway legacy. Your expertise could be the key to enhancing our customer journey. We look forward to welcoming you to our team!

#CustomerServiceJobs #AutomotiveCareers #SwanswayOpportunities #ServiceAdvisorRole #MotorIndustryRoles

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automotive service advisor jobs in longridge, lan

Service Advisor

Customer Service After Sales Advisor

Parts Advisor

Service Advisor

Service Advisor

Parts Advisor - Seat/Skoda

Service and Aftersales advisor

Workshop Controller

Service Advisor - 6 Month FTC

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