Customer experience advisor Work, Jobs in Longsight, Gtm (with Salaries)

Customer Support Advisor
ITCUK —Manchester
- £28,000 a year
- 12 hour shift
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
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M Group —Manchester
- £31,373 a year
- CRM software
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- Annual leave
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Chapelhouse Motor Co Ltd —Bolton
- Up to £38,500 a year
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- Customer service
- Organisational skills
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12d
(Technical) Customer Service Advisor
Moving Intelligence —Stockport
- £26,000 - £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
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5d
Customer Service Advisor
Williams Group —Manchester
- £27,600 - £33,600 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
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Customer Relations Advisor
RRG Group —Salford
- Up to £30,000 a year
- Overtime
- Salesforce
- English
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- Free parking
- Employee discount
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2d
Aftersales Advisor
BCA —Manchester
- £14.11 an hour
- Monday to Friday
- Customer service
- Salesforce
- Data entry
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12d
Retail Sales Advisor - Manchester
Oak Furnitureland —Manchester
- Up to £47,811 a year
- Full-time
- Sales
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Retail Sales Advisor - Manchester Trafford
Sky —Manchester
- £28,177 a year
- Weekend availability
- Employee discount
Customer Contact Agent
Essential Insurance —Sale
- £25,200 - £30,000 a year
- Full-time
- Microsoft Word
- Sales
- Financial services
- Free parking
- Profit sharing
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5d
Stocktaker
nGeneration —Manchester
- £26,000 - £28,000 a year
- Weekend availability
- Bar
- Microsoft Excel
- Customer service
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Contact Centre Advisor
First Choice Homes Oldham —Oldham
- £28,014.51 a year
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee assistance programme
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4d
Client Engagement Advisor
PayStream Accounting Services —Altrincham
- £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
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- Work from home
Quick apply
11d
Complaints Advisor
Connect Talent Group —Manchester
- £25,000 - £27,655 a year
- Full-time
- Organisational skills
- Financial services
- Communication skills
- Work from home
- Gym membership
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4d
Car Finance Sales Advisor
CarFinance247 —Manchester
- £28,000 - £32,000 a year
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- Customer service
- Annual leave
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Customer Advisor
Boots —Salford
- £13.02 - £15.10 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
Customer Service Advisor
Yorkshire Building Society —Ashton-Under-Lyne
- £24,500 a year
- Customer service
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10d
Customer Advisor - Stretford Branch
EE —Stretford
- Up to £26,000 a year
- Part-time
- Bilingual
- Sales
- Customer service
- Employee discount
Quick apply
14h
Tesco Travel Money Advisor
Travelex —Salford
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
Retail Sales Advisor - Manchester Arndale
Sky —Manchester
- £28,177 a year
- Weekend availability
- Employee discount
12d

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Customer Support Advisor

ITCUK -
Manchester

Quick apply

Job details

Full-time
£28,000 a year

Benefits

Free parking
Casual dress
Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Tech scheme
Company events
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
GCSE
Business processes
Organisational skills

Full job description

Customer Support Advisor

Job Description

Shift Pattern: 12-hour night shift from 7pm to 7am, 4 days on, 4 days off

This is an opportunity to join a fast-growing technology, marketing and support services business with circa 80 staff based in Didsbury, South Manchester. Founded in 2004 we have grown year on year and have established ourselves as a leader in our field. We offer a relaxed working environment, a casual dress policy and the freedom to learn new skills. We are looking for a highly motivated Customer Service specialist to join the team.

Key Responsibilities and duties

Servicing all inbound contact requests submitted by live chat, email or telephone whilst striving for first contact resolution and maximum customer advocacy.
Creating engaging interactions and developing relationships with customers.
Playing an active role in customer retention, using knowledge of the business processes to offer suitable rewards and incentives.
Escalate and report any player and business impacting issues through the correct channels.
Keep confidential records and financial information private and secure and ensure all contact is dealt with following GDPR/data protection requirements.
Address customer questions about new products, services and promotions to other brands, engage with and effectively promote incentives to improve customer satisfaction and team morale.
Work with the team manager to maintain best practices and implement any feedback provided to help improve customer service culture, response time and tools to improve staff/customer experience.
Complete ad-hoc tasks when necessary.
Utilise systems and technology to deliver great customer care.

The successful candidate will possess

Demonstrates strong interpersonal skills with the ability to communicate effectively and respectfully with a wide range of people.
Communicates clearly and adapts communication style, both verbal and written.
Pays attention to detail and contributes effectively in a team environment.
Applies organisational skills to prioritise tasks in a way that supports both individual and team needs.
Shows commitment to fostering positive and respectful interactions with customers and colleagues.
Uses available strategies and support to respond constructively in challenging or high-pressure situations.

We offer

A competitive Royal London pension scheme
Annual bonus
A company funded Health scheme to help maintain a great work-life balance
Great prospects for career progression and CPD opportunities
Relaxed and friendly working environment aided by our awesome breakout room – Playstation, Nintendo switch, ping pong, bean bags……
Two annual summer and winter parties
Free fruit, tea, coffee and ice cream vans when the sun plays out
Dogs, not every day, but from time to time we bring our 4 pawed pals in for cuddles
Casual dress code
24 days holiday increasing with length of service
Plenty of other benefits including Cycle to work scheme, tech scheme and staff discount scheme
Partnership with Spill, providing you with the access to a therapist service and numerous mental health tools to ensure healthy wellbeing at work
Lastly free car parking and an easy commute to the office either via car or public transport

Job Type: Full-time

Salary: £28,000 basic pay per year with double bank holiday pay and OTE bonus

Job Type: Full-time

Pay: £28,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Referral programme
Sick pay

Education:

GCSE or equivalent (preferred)

Experience:

customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer experience advisor jobs in longsight, gtm

Customer Support Advisor

Home Energy Advisor

Service Advisor (Automotive)

(Technical) Customer Service Advisor

Customer Service Advisor

Customer Relations Advisor

Aftersales Advisor

Retail Sales Advisor - Manchester

Retail Sales Advisor - Manchester Trafford

Customer Contact Agent

Stocktaker

Contact Centre Advisor

Client Engagement Advisor

Complaints Advisor

Car Finance Sales Advisor

Customer Advisor

Customer Service Advisor

Customer Advisor - Stretford Branch

Tesco Travel Money Advisor

Retail Sales Advisor - Manchester Arndale

I want to receive the latest job alerts for customer experience advisor in longsight, gtm

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