Customer services team leader Work, Jobs in Longsight, Gtm (with Salaries)

Contact Centre Team Leader
LRG —Salford
- Monday to Friday
- Leadership
- Communication skills
Quick apply
Sales & Loyalty Team Leader
SimpliSafe Ltd —Manchester Central
- £40,000 - £45,000 a year
- Full-time
- Management
- Sales
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Customer Success Team Leader - Mercedes Benz
LSH Auto —Stockport
- £51,600 a year
- Customer service
- Leadership
- Communication skills
- Referral programme
Quick apply
Customer Services Team Leader
Mears Group —Manchester
- Up to £30,962.61 a year
- Weekend availability
- Hybrid work
- CRM software
- Customer service
- Mentoring
- Free parking
- Annual leave
Customer Onboarding Team Leader
Close Brothers —Sale
- Full-time
- Hybrid work
- Management
- Analysis skills
- Financial services
3d
Customer Service Team Leader - 12 Month Fixed Term Contract
AJ Bell —Manchester
- £30,900 - £35,020 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance programme
- Gym membership
Quick apply
Team Leader
Concentrix —Bredbury
- £27,120 a year
- Full-time
- Management
- Leadership
Team Leader
REFY BEAUTY —Manchester
- Weekend availability
- Sales
- Merchandising
- Employee discount
Telesales Team Manager
Together —Cheadle
- Full-time
- Sales
- Analysis skills
- Supervising experience
Quick apply
2d
Customer Experience People Lead - Melio
Xero —Manchester
- Full-time
- Hybrid work
- Leadership
Hub Team Manager
B&Q —St Helens
- £35,000 - £40,000 a year
- Part-time
- Sales
- Annual leave
- Employee assistance programme
Customer Service Team Leader
Flutter Entertainment —Manchester
- From £13.25 an hour
- Employee discount
- Sick pay
1d
Lead Supervisor
Tapestry Inc —Manchester
- Full-time
- Sales
- Employee discount
Grindsmith - Cafe* - Team Leader - 39hrs
WHSmith Travel —Manchester
- Full-time
- Leadership
- Café
- Annual leave
- Employee assistance programme
Quick apply
4d
Grindsmith - Cafe* - Team Leader - 39hrs
WHSmith Group —Manchester
- Full-time
- Leadership
- Café
- Annual leave
- Employee assistance programme
Quick apply
4d
Customer Service Team Manager
Ryan, LLC —Salford
- Full-time
- Customer service
- Organisational skills
- In-person
- Gym membership
Quick apply
Sales Enablement Lead, GB Diagnostic Imaging
Synapse Medical UK —Manchester
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
Team Leader - Central Support
VPS —Chadderton
- £33,000 a year
- Full-time
- Management
- Customer service
- English
- Free parking
- Referral programme
Quick apply
Key Leader - Store Inventory Lead | The Trafford Centre
Lululemon —Manchester
- Weekend availability
- Management
- Sales
- Supervising experience
- Annual leave
- Employee discount
Airside - Team Leader
WHSmith Group —Manchester
- £26,466 - £27,500 a year
- Weekend availability
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
4d

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customer services team leader jobs near longsight, gtm

Contact Centre Team Leader

LRG -
Salford

Quick apply

Job details

Benefits

Company pension

Qualifications

Leadership
Communication skills

Full job description

Job Title: Contact Centre Team Leader

Location: Exchange Quay, Manchester

Brand: LRG

Salary: OTE of £35,000 + with an uncapped bonus/ commission scheme.

Hours: Monday- Friday 9:00am-5:30pm.

About Us:

LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.

Job Summary and key responsibilities

We are looking for a highly motivated and experienced team leader to manage a team of 6-12 agents in our contact centre. The successful candidate will be responsible for ensuring that core KPIs are achieved and quality assessments are carried out. They will also be responsible for other tasks associated with managing a team of agents.

Key Responsibilities:

Manage a team of 6-12 agents
Ensure that core KPIs are achieved
Carry out quality assessments
Provide coaching and feedback to agents
Ensure that all agents are trained to a high standard
Monitor and report on team performance
Ensure that all company policies and procedures are adhered to
Identify areas for improvement and implement changes where necessary
Work closely with other departments to ensure that the contact centre is running smoothly
Ensure that all sales leads are dealt with in a timely and professional manner

What are we looking for:

Previous experience in a similar role
Excellent communication and interpersonal skills
Strong leadership skills
Ability to work under pressure and meet deadlines
Good problem-solving skills
Ability to motivate and inspire a team
Good knowledge of contact centre operations and best practices

What we can offer you:

Proven track record for career growth and advancement within the company
Market leading training and ongoing professional development
Supportive and collaborative team environment

Benefits:

Competitive base salary and Commission structure
Quarterly and yearly awards
Salary sacrifice pension scheme
Generous Holiday allowance, increasing by 1 day per year based on service with up to an additional 5 days holiday per year

LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

Quick apply

Refine Your Search

customer services team leader jobs in longsight, gtm

Contact Centre Team Leader

Sales & Loyalty Team Leader

Customer Success Team Leader - Mercedes Benz

Customer Services Team Leader

Customer Onboarding Team Leader

Customer Service Team Leader - 12 Month Fixed Term Contract

Team Leader

Team Leader

Telesales Team Manager

Customer Experience People Lead - Melio

Hub Team Manager

Customer Service Team Leader

Lead Supervisor

Grindsmith - Cafe* - Team Leader - 39hrs

Grindsmith - Cafe* - Team Leader - 39hrs

Customer Service Team Manager

Sales Enablement Lead, GB Diagnostic Imaging

Team Leader - Central Support

Key Leader - Store Inventory Lead | The Trafford Centre

Airside - Team Leader

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