Operations lead Work, Jobs in Longsight, Gtm (with Salaries)

Centre Compliance Lead
Training Qualifications UK —Sale
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Computer literacy
- English
- Travel
- Annual leave
- Employee assistance programme
Quick apply
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Insolvency/IPS Product Lead
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Publishing Operations Content Technical Lead
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Centre Compliance Lead

Training Qualifications UK -
Sale

Quick apply

Job details

Permanent | Full-time
£28,000 - £32,000 a year

Benefits

Additional leave
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Sick pay

Qualifications

Computer literacy
English
Quality assurance
IT

Full job description

Job Description

Permanent Full-time
Location: Hybrid Flexible (Sale, Manchester), some travel required
Reports to: Compliance Manager
Salary: £28,000 - £32,000
Line management responsibilities: No

Overview

The Centre Compliance Lead ensures that all instances of Maladministration and Malpractice are investigated thoroughly to uphold confidence in the qualifications market and to ensure that our certificates are valid and reliable. Having experience in compliance, quality assurance and investigations/case management is essential, as you will work to ensure that instances of maladministration and malpractice are handled correctly.

This role involves building relationships across the business, especially with our External Quality Assurance Team, and with other awarding organisations to share information and to ensure centre compliance. The role helps support our drive for constant improvement and focuses on ensuring that we meet the regulatory requirements, whilst maintaining the highest standards and customer service.

This role requires an absolute dedication to quality, with the ability to carry out effective and efficient investigations and maintain very high standards.

TQUK has three behaviours that we ask of everyone who represents us to live by; be courteous, have a willingness to learn, put the team first. Through these we offer our customers unrivalled service and can make TQUK be the best it can be.

Key responsibilities

Lead investigations into potential and confirmed maladministration and malpractice
Monitor and maintain centre and training provider sanctions in line with TQUKs policies and procedures
Provide advice and guidance on investigations to TQUK recognised centres
Monitor actions that have been issued to recognised centres and support the sanction escalation process with detailed information and reports
Support the EQA function with standardisation and training meetings for TQUKs team of EQAs by identifying trends in maladministration and malpractice, and providing feedback
Attend centres and training providers for the purpose of investigating instances of maladministration and malpractice, where appropriate
Support teams to understand their roles and responsibilities in relation to malpractice and maladministration
Efficiently and accurately use applications to plan, support and produce accurate and timely reports on maladministration and malpractice
Provide feedback and information to the Centre Compliance Manager required in line with established reporting mechanisms

Other responsibilities

Maintain excellent working knowledge of Training Qualifications UK products, internal and external processes, and regulatory obligations
Efficient and effective data and file management; inputting, filing, monitoring of data
Assist the Management and Leadership Team with development or improvement of systems to manage Maladministration and Malpractice

Key requirements

English and Maths at a minimum of Level 2
Excellent level of computer literacy in Microsoft programmes

Desirable requirements

It would be beneficial if you hold or are working towards Level 4 Award in External Quality Assurance of Assessment Processes and Practice or equivalent qualification, or be prepared to work towards achieving it.

Key Characteristics

Here are just a few of the essential softer skills you will need to successfully join our team:

Be confident and ambitious with a can do, will do attitude
Be well motivated, enthusiastic and able to work on your own initiative
Work well with others
Awareness of the bigger picture and appreciate where your role fits into the business
Be passionate about education and the opportunities that it brings
Excellent problem-solving skills
Accuracy and attention to detail
Be able to have fun!

Key Benefits

Training, Qualifications & Apprenticeships. Its what we do!
Company sick pay upon completion of probation.
25 days annual leave plus 8 days Bank Holiday (33 in total).
Additional annual leave day each year, after 2 years of continuous service (up to 28 days).
An extra day off to celebrate your birthday.
Annual Loyalty Bonus.
Annual salary review.
Bupa healthcare benefits.
Employee Assistance Programme (EAP)
NEST pension.
Cycle-to-work scheme.
A positive and supportive working environment.
Comprehensive onboarding.
A workplace that supports a healthy work/life balance.

*We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you.*

Quick apply

Refine Your Search

operations lead jobs in longsight, gtm

Centre Compliance Lead

Team Operations Manager

People & Operations Lead - Manchester

Team Leader

Customer Success Operations Lead (Fixed-Term Contract)

Quality & Governance Lead

Sector Lead - Nuclear

Commercial vehicle team leader - Aftersales

Compliance & IMS Lead

Lead Channel Partner Manager

Social Value and Sustainability Lead

Offshoring Lead

AI Governance Operational Lead

Business Development Lead (Digital Customer Solutions/Retail)

Client Partnership Lead

Insolvency/IPS Product Lead

Partnership Sales Lead

Store Operations Team Leader

Publishing Operations Content Technical Lead

Digital Accreditation Lead

I want to receive the latest job alerts for operations lead in longsight, gtm

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