Head of customer experience Work, Jobs in Lostwithiel, Con (with Salaries)

Communications Operator
Cornwall Partnership NHS Foundation Trust —Bodmin
- £25,760 - £27,476 a year
- Part-time
- Front desk
- Computer skills
- Communication skills
3h
Head of Marketing
St. Eval Candle Company —Wadebridge
- £73,000 - £78,000 a year
- Full-time
- Hybrid work
- English
- Project management
- Presentation skills
- Free parking
- Employee assistance programme
Quick apply
1d
Administration Manager
Park Holidays UK —Bodmin
- £27,436 a year
- Weekend availability
- Sales
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
3d
Regional Trainer
OCS Group —Plymouth
- Monday to Friday
- Travel
- Contracts
Quick apply
Car Park Assistant
National Trust —Wadebridge
- £12.75 an hour
- Weekend availability
- Customer service
- Free parking
- Employee assistance programme
4d
Contract Works Manager (Major Work)
plymouthcommunityhomes —Plymouth
- £48,941 a year
- Hybrid work
- Customer service
- Annual leave
- Employee assistance programme
Store Manager
Welcome Break —St. Austell
- Up to £35,000 a year
- Free parking
- Employee discount
8d
Head of Engineering
ELIQUO HYDROK UK —Saint Columb Major
- Hybrid work
- Engineering
- English
- Master's degree
- Sick pay
Customer Assistant - Food (Fixed Term) - Kingsley Village
Marks & Spencer —Saint Columb Major
- £13.41 an hour
- Temporary
- Employee discount
Head of Finance & Company Secretary
Plymouth Science Park Ltd —Plymouth
- £50,000 - £60,000 a year
- Full-time
- English
- In-person
- Free parking
Quick apply
2d
Admin Assistant
Specsavers —Newquay
- Up to £12.91 an hour
- Part-time
- Customer service
- Organisational skills
2d
Customer Assistant - Foods (Fixed Term) - Kingsley Village
Marks & Spencer —Saint Columb Major
- £13.41 an hour
- Temporary
- Employee discount
Social Media and Content Manager
Good Tuesday —Zelah
- Full-time
- Employee discount
- Flexible schedule
Quick apply
Customer Assistant - Fashion, Home & Beauty - Truro Lemon Quay
Marks & Spencer —Truro
- £13.41 an hour
- Part-time
- Employee discount
12d
Assembler Tester
Watson-Marlow Fluid Technology Solutions —Falmouth
- In-person
- Annual leave
Assistant Restaurant Manager
Bodmin Jail Hotel —Bodmin
- Up to £37,000 a year
- Weekend availability
- Hospitality
- Customer service
- Restaurant management
- Employee assistance programme
- Employee discount
Quick apply
Customer Assistant - Food - Truro Lemon Quay
Marks & Spencer —Truro
- £13.41 an hour
- Part-time
- Employee discount
Waiting Staff
BOWGIE INN —Newquay
- £12.71 an hour
- Part-time
- Hospitality
- Bar
- Customer service
- Health & wellbeing programme
- Employee discount
Quick apply
8d
Chef Opportunities!
ASK Italian —Truro
- £12.71 - £15.75 an hour
- Annual leave
- Employee discount
9d
Sales & Guest Experience Coordinator
Cornish Gems Ltd —Truro
- From £24,480 a year
- Weekend availability
- Sales
- Customer service
- Hotel
- Sick pay
Quick apply
9d

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Communications Operator

Cornwall Partnership NHS Foundation Trust -
Bodmin

Apply Now

Job details

Part-time
£25,760 - £27,476 a year
3 hours ago

Qualifications

Front desk
Computer skills
Communication skills

Full job description

The Switchboard service is a critical frontline service based at Bodmin Hospital providing a comprehensive, efficient, and quality based communication service across the health community in Cornwall, managing over 240,000 calls per annum.

The service supports the Trust, NHS Kernow (KCCG) and One Cornwall (Social Services) with forwarding of calls and message handling in addition to approximately 30 teams/services within the Trust. It is a vital role in assisting out of hours services and holding the operational ‘on call’ rotas.
In addition the Switchboard is the first point of contact for a range of emergency lines-fire phone, intruder alarms, Sowenna staff attack, Bodmin Hospital security CCTV and more recently the Urgent Crisis Referral, as well as the co-ordination of several services such as Cornwall Blood Bikes.

The service is provided 24 hours, 365 days per year and the successful candidate must be prepared to work on rotas’ across these timeframes, which will include weekends, bank holidays and lone working at night, flexibility is essential.

You must have previous experience of dealing with the general public and possess excellent communication skills both written and verbal and also be able to adapt quickly to changes.

Previous experience as a telephonist and knowledge of office systems with keyboard and computer skills are desirable.

1 x 24 hour contract is available.

The post holder will be given a minimum of 3 months training to bring them up to speed with the diversity of the services which use the Switchboard.

We will ensure you are confident in shifts before you move onto any out of hours working, so you are well equipped to carry out this interesting and varied role. There are shifts where enhanced rates are applied, which will boost your hourly rate when working out of hours.

The post holder will work shifts to provide a comprehensive communication service to all Trust Managers, Department heads and users of the service.

The post holder will at all times be courteous and attentive to customers both internally and external to the NHS Health Community within Cornwall.

Working within the Communications Department providing a comprehensive central communication service across the whole of Cornwall Partnership Foundation Trust and the Health Community.

Staffing an efficient and quality based communications service over 24 hours, 365 days per year.

Staffing a reception service to Bodmin Hospital.

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 5,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people’s homes, in community clinics and bases. Some staff work from one of our 10 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.

This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly.

We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:

Cornwall Foundation Trust
Royal Cornwall Hospitals NHS Trust
Cornwall and Isles of Scilly Integrated Care Board

If you do not currently work for one of these NHS organisations, your application will not be considered at this time.

To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.

Apply Now

Refine Your Search

head of customer experience jobs in lostwithiel, con

Communications Operator

Head of Marketing

Administration Manager

Regional Trainer

Car Park Assistant

Contract Works Manager (Major Work)

Store Manager

Head of Engineering

Customer Assistant - Food (Fixed Term) - Kingsley Village

Head of Finance & Company Secretary

Admin Assistant

Customer Assistant - Foods (Fixed Term) - Kingsley Village

Social Media and Content Manager

Customer Assistant - Fashion, Home & Beauty - Truro Lemon Quay

Assembler Tester

Assistant Restaurant Manager

Customer Assistant - Food - Truro Lemon Quay

Waiting Staff

Chef Opportunities!

Sales & Guest Experience Coordinator

I want to receive the latest job alerts for head of customer experience in lostwithiel, con

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