Heritage manager Work, Jobs in Loudwater, Bkm (with Salaries)

Senior Retail & Visitor Experience Manager
DESIGN MUSEUM —Kensington
- Up to £45,000 a year
- Weekend availability
- Analysis skills
- Driving
- Retail management
Marketing Manager, Wellcome Collection
Wellcome Trust —London
- £49,120 - £61,400 a year
- In-person
6d
Facilities & Support Services Manager
National Trust —High Wycombe
- £24,773 a year
- Weekend availability
- Maintenance
- Contracts
- IT
- Free parking
- Employee assistance programme
Assistant Project Manager (Logistics)
The Natural History Museum —South Kensington
- £39,500 a year
- Hybrid work
- English
- Project management
- Employee discount
- Life insurance
12d
Fundraising Strategy and Performance Manager
Kew Gardens —Kew Gardens
- £40,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Annual leave
- Employee assistance programme
3d
Cafe Manager - Natural History Museum
Benugo —London
- £35,000 - £38,000 a year
- Full-time
- Customer service
- Leadership
- Café
- Annual leave
- Employee assistance programme
Quick apply
Information Management Lead - Arup University
Arup —London
- Bachelor's degree
- Continuous improvement
- No degree
13d
Food & Beverage Assistant Manager
National Trust —Berkhamsted
- £29,000 a year
- 8 hour shift
- Communication skills
- Free parking
- Employee assistance programme
13d
Health & Safety Manager
Wellcome Trust —London
- £44,640 - £55,800 a year
- First Aid Certification
- In-person
Night Manager
The Kensington —London
- £32,965 a year
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
11d
Food & Beverage Team Leader
National Trust —Maidenhead
- £25,837.50 - £25,838.00 a year
- Full-time
- Café
- Free parking
- Employee assistance programme
6d
Reception Manager
The Egerton House Hotel —London
- Full-time
- Hotel
- Front desk
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
9d
Volunteer Manager (Maternity Cover)
English Heritage —London
- From £29,637 a year
- Temporary
- English
- Leadership
- Employee assistance programme
- Employee discount
6d
Store Team Leader
Moco Museum —London
- Weekend availability
- Customer service
- Communication skills
- Employee discount
- Flexible schedule
Quick apply
Assistant Catering Manager
Brooklands Museum Trust —Weybridge
- Up to £30,000 a year
- Weekend availability
- Bar
- Organisational skills
- Leadership
- Employee discount
Quick apply

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Senior Retail & Visitor Experience Manager

DESIGN MUSEUM -
Kensington

Apply Now

Job details

Full-time
Up to £45,000 a year

Qualifications

Operations management
Analysis skills
Driving
Retail management
Communication skills

Full job description

Overview

The Design Museum is the world’s leading museum devoted to contemporary design in all its forms, supported by a dynamic Commercial & Operations directorate.

We are now seeking a Senior Retail & Visitor Experience Manager to play a central role in shaping and delivering an outstanding end‑to‑end visitor journey.

This is an exciting opportunity to lead the integration of visitor experience and retail operations, driving commercial performance while ensuring a consistently high‑quality, engaging and customer‑focused experience across the museum.

About the role
The Senior Retail & Visitor Experience Manager supports the delivery of strategic commercial objectives, with a focus on enhancing the visitor journey, driving retail performance and embedding operational excellence.

Working closely with the Head of Commercial & Visitor Experience and cross‑museum teams, you will lead on visitor experience standards, retail operations and the delivery of key projects and initiatives, ensuring strong commercial outcomes and an exceptional customer experience.

Key areas of focus include:

Leading and developing visitor experience and retail teams to deliver high standards of service, welcome and sales.
Driving retail performance through effective use of data, visual merchandising and operational planning.
Overseeing and improving the end‑to‑end visitor journey, using feedback and insight to enhance experience and accessibility.
Planning and delivering commercial projects and initiatives, including exhibitions, seasonal activity and revenue‑generating opportunities.
Embedding robust operational processes across retail and visitor experience, including financial controls, stock management and systems.

About you

We are looking for someone who brings:

Strong retail and operational management experience in a fast‑paced, customer‑focused environment.
Proven ability to lead, motivate and develop high‑performing teams.
Experience delivering commercial results and achieving income and KPI targets.
A customer‑focused approach, with a passion for delivering an excellent visitor experience.
Strong organisational, analytical and communication skills, with the ability to build effective relationships.

The complete job description (including the person specification) is available to download on this page.

Terms and conditions

Salary: up to £45,000 per annum

Holidays: 25 days + Christmas Eve (museum closed)

Hours: 35 hours/5 days per week (including evening and weekend attendance at book signings, events and off-site trading as required)

Location: This role is based on site at the museum, but there will be times when it would be appropriate for the post-holder to work from home, and this will be agreed in advance on an ad hoc basis. It is anticipated that this would be a maximum of four days per month.

Closing date: Sunday 21 June (midnight)

Interviews: Thursday 02 July

Queries

If you encounter any issues while completing your application, please email [email protected] before the vacancy closing date. We will be in touch as soon as possible; (please note the inbox is monitored Monday-Friday).

FAQs: https://careers.designmuseum.org/faqs

Apply Now

Refine Your Search

heritage manager jobs in loudwater, bkm

Senior Retail & Visitor Experience Manager

Marketing Manager, Wellcome Collection

Facilities & Support Services Manager

Assistant Project Manager (Logistics)

Fundraising Strategy and Performance Manager

Cafe Manager - Natural History Museum

Information Management Lead - Arup University

Food & Beverage Assistant Manager

Health & Safety Manager

Night Manager

Food & Beverage Team Leader

Reception Manager

Volunteer Manager (Maternity Cover)

Store Team Leader

Assistant Catering Manager

I want to receive the latest job alerts for heritage manager in loudwater, bkm

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