It manager Work, Jobs in Loughborough Le12 (with Salaries)

IT Support Manager
Propel Holdings UK Limited —Nottingham
- Hybrid work
- Salesforce
- Supervising experience
- IT
ITSM Process Owner
NEXT —Leicester
- From £51,441 a year
- Full-time
- Organisational skills
- Free parking
- Employee discount
13d
IT Service Delivery Manager
iZan Business Solutions —Newark-on-Trent
- £33,000 - £40,000 a year
- Full-time
- Azure
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
2d
Telematics Supervisor
M Group —Nottingham
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Business Development Manager - IT Asset Disposal
EGO Technology Limted —Burton-On-Trent
- £30,000 a year
- Full-time
- Sales
- Business development
- IT
- Health & wellbeing programme
- Employee assistance programme
Quick apply
12d
IT Incident and Problem Manager
Holland & Barrett —Nuneaton
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- IT
- Employee assistance programme
- Employee discount
IT Audit Manager
Experian Information Solutions —Nottingham
- Full-time
- Hybrid work
- Bachelor's degree
- Annual leave
IT Project Service Manager
Rhenus SE & Co. KG —Nuneaton
- Full-time
- English
- Bachelor's degree
- No degree
4d
IT Asset & Configuration Manager
Holland & Barrett —Nuneaton
- Full-time
- Hybrid work
- Continuous improvement
- IT
- Store discount
- Employee assistance programme
4d
IT Service Delivery Manager
Holland & Barrett —Nuneaton
- Full-time
- Hybrid work
- DevOps
- Organisational skills
- IT
- Store discount
- Employee assistance programme
11h
Service Desk & Operations Manager
ProvisionIT —Leicester
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Accounting
- QuickBooks
- Communication skills
- Annual leave
- Work from home
Quick apply
5d
Service Delivery Manager
Mitel —Nottingham
- Full-time
- Management
- Sales
- Presentation skills
IT Compliance and Audit Manager
Gallifordtry —Hinckley
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
IT Audit Manager
Experian —Nottingham
- Full-time
- Bachelor's degree
- Annual leave
Quick apply
Supplier Manager (Technology / IT Suppliers - Financial Services focus) - Principal Associate
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Management
- Analysis skills
- Contracts
IT Infrastructure Associate Project Manager
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- Project management
- Agile
- IT
- Employee assistance programme
- Employee discount
Quick apply
Network Infrastructure & Telecommunications Manager
Sherwood Forest Hospitals NHS Foundation Trust —Sutton-In-Ashfield
- £66,582 - £77,368 a year
- Full-time
3d
Senior Manager, Operational Technology
Saputo Inc. —Nuneaton
- Full-time
- Leadership
- Free parking
- Employee discount
IT Service Delivery Specialist
The Watches of Switzerland Group —Leicester
- Management
- Organisational skills
- IT
- Employee assistance programme
Lead IT Security Analyst
Culina Group —Lutterworth
- Full-time
- Analysis skills
- Mentoring
- IT
- Annual leave
- Employee assistance programme
Quick apply

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IT Support Manager

Propel Holdings UK Limited
Nottingham

Apply Now

Job details

Permanent

Benefits

Company pension

Qualifications

Jira
Procurement
Salesforce
Information security
Supervising experience
IT support
IT
Leadership
Communication skills

Full job description

About Us:

Propel (TSX: PRL) is the fintech company building a new world of financial opportunity by facilitating access to credit for consumers underserved by traditional financial institutions. Through its AI-driven platform, Propel evaluates customers in a more comprehensive way than traditional credit scores can. Our revolutionary fintech platform has already helped consumers access over one million loans and lines of credit and over one billion dollars in credit.

To build a new world of opportunity we bring together the brightest talent to help us build opportunities. We are entrepreneurs and believe in measuring success through results and growing within; talent and hard work never goes unnoticed. At Propel, we are here to change the way employees, customers and shareholders succeed together.

We are a team of passionate entrepreneurs, who foster curiosity and growth in our employees. Our culture is why we have been so successful and why our employees choose Propel to build their careers.

Join us as we change the way employees, customers and shareholders succeed together.

The Role:

Managing and triaging IT support tickets in JIRA, ensuring SLAs are met and users are kept in the loop including identifying recurring issues, improving SLAs, and reducing repeat incidents through better processes or tooling
Line managing one IT Support team member. Day-to-day oversight, 1:1s, and helping them develop
Procuring hardware and software assets, including vendor liaison and purchase approvals
Maintaining accurate asset records in SnipeIT, covering the full lifecycle from provisioning to decommission
Handling routine Salesforce admin tasks including; user management, password resets, permission assignments, and similar
Supporting onboarding and offboarding processes for joiners, movers, and leavers
Maintaining IT documentation and keeping SOPs up to date
Assisting with access reviews and contributing to audit evidence collection where required
Escalating complex infrastructure, security incidents, or platform issues to the wider Technology/Security team as appropriate
Acting as the primary point of contact for IT support matters for the UK business, providing clear updates and setting expectations with stakeholders
Participating in incident response outside core hours on an exception basis where required
Producing basic support metrics (ticket volumes, SLA performance, common issue trends) for Technology leadership.

Desirable:

Proven experience in an IT support or operations role, ideally with some team lead or supervisory experience
Comfortable working a ticketing system — JIRA experience preferred
Familiarity with asset management tools and procurement processes
Basic Salesforce admin exposure (user management level, no dev required)
Organised, methodical, and good at juggling priorities without dropping the ball
Strong communicator
A good understanding of IT security fundamentals and a security-first mindset in day-to-day work
Comfortable operating within a compliance-heavy environment (ISO 27001, Cyber Essentials Plus, PCI DSS, and SOC 2). You'll be expected to support audit evidence collection and adhere to our policies
Awareness of data protection obligations under UK GDPR, particularly around handling personal data as part of support requests and asset management
Experience following change control processes and escalating appropriately

Benefits to Joining Propel

Competitive salary
Pension
25 days holidays, increasing by 1 day per year (up to 30)
Growth and opportunity – we pride ourselves on promoting from within
Incredible company culture
A culture that values innovation, collaboration and continuous improvement.

Our Culture:

Propel brings together the brightest talent to build opportunities. We are entrepreneurs who measure success through results and growth from within; talent and hard work never go unnoticed. Our team fosters curiosity and growth.

Equality, Diversity & Inclusion:

Our organisation is made up of brilliant people. Each of us is unique, whether in terms of our background, personal characteristics, experience, skills or motivations. And we value our people for the differences they bring to the table. These differences - this diversity is powerful.

Fostering an inclusive culture helps each of us to benefit from a wider range of these different perspectives, experiences and skills. We believe that this creates a happier, more productive working environment for us all.

Experience

Preferred

5 year(s): Asset Management
1 year(s): Cloudflare
1 year(s): Salesforce
5 year(s): JIRA
5 year(s): Microsoft 365

Apply Now

Refine Your Search

it manager jobs in loughborough le12

IT Support Manager

ITSM Process Owner

IT Service Delivery Manager

Telematics Supervisor

Business Development Manager - IT Asset Disposal

IT Incident and Problem Manager

IT Audit Manager

IT Project Service Manager

IT Asset & Configuration Manager

IT Service Delivery Manager

Service Desk & Operations Manager

Service Delivery Manager

IT Compliance and Audit Manager

IT Audit Manager

Supplier Manager (Technology / IT Suppliers - Financial Services focus) - Principal Associate

IT Infrastructure Associate Project Manager

Network Infrastructure & Telecommunications Manager

Senior Manager, Operational Technology

IT Service Delivery Specialist

Lead IT Security Analyst

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