arcade manager Work, Jobs in loughton, ess (with Salaries)

Customer Service Agent
Mr Lender —Loughton
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Free parking
- Annual leave
Quick apply
10d
Deputy General Manager
Lane7 - Camden —London
- Up to £40,000 a year
- Full-time
- Hospitality
- Management
- Leadership
- Referral programme
Quick apply
4d
Assistant Manager
Lane7 - Camden —London
- Up to £36,000 a year
- Full-time
- Hospitality
- Management
- Leadership
- Referral programme
Quick apply
4d
Barback
F1 Arcade UK —London
- £12.71 an hour
- Bar
- Employee discount
- Bereavement leave
Quick apply
Head of Technical Centres Infrastructure
Formula 1 —Biggin Hill
- Full-time
- Computer literacy
- Engineering
- SQL
- Store discount
- Annual leave
Project Manager
Formula 1 —Biggin Hill
- Full-time
- Project management
- Organisational skills
- IT
- Store discount
- Annual leave
Senior Timekeeper Sporting Analyst
Formula 1 —Biggin Hill
- Weekend availability
- Computer literacy
- Data analysis skills
- Administrative experience
- Store discount
- Annual leave
Assistant General Manager
BAO —London
- £45,000 - £48,000 a year
- Full-time
- IT
- Leadership
- Restaurant
- Employee discount
Quick apply
Cargo Operations Coordinator
Formula 1 —Biggin Hill
- Full-time
- Computer literacy
- Microsoft Office
- IT
- Store discount
- Annual leave
3d
Applied AI Specialist
Capital on Tap —London
- £500 - £750 a week
- SQL
- APIs
- Communication skills
Digital Product Marketing Manager
Live Nation —London
- Full-time
- Project management
- Communication skills
- Annual leave
AI Operations Specialist
Capital on Tap —London
- £500 - £750 a week
- SQL
- APIs
- AI
Logisitcs Assistant
Formula 1 —Biggin Hill
- Full-time
- Maintenance
- Forklift
- Travel
- Store discount
- Annual leave
Risk Manager
Capital On Tap —London
- £500 - £750 a week
- Hybrid work
- Financial services
- AI
- Communication skills
2d
Customer Service Assistant Over 18
Tenpin —Harlow
- £10.85 - £12.71 an hour
- Part-time
- Bar
- Customer service
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Senior Content Marketing Manager
Live Nation —London
- Full-time
- In-person
- Communication skills
- Annual leave
3d
Team Administrator (13m FTC)
Formula 1 —London
- Full-time
- English
- Microsoft Office
- Administrative experience
- Store discount
- Annual leave
FRO Logistics Transformation Manager (12 month FTC)
Formula 1 —Biggin Hill
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Organisational skills
- Store discount
- Annual leave
Team Lead Platform Engineering
Capital On Tap —London
- £500 - £750 a week
- Azure
- Continuous improvement
- In-person
Hospitality & Retail Marketing Manager
Formula 1 —London
- Full-time
- Hospitality
- Sales
- Marketing
- Store discount
- Annual leave
9d

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Customer Service Agent

Mr Lender -
Loughton

Quick apply

Job details

Full-time
10 days ago

Benefits

Free parking
On-site gym
Annual leave
Company pension
Company events
Private medical insurance
Gym membership
Referral programme
On-site parking

Qualifications

Customer service
Computer literacy
GCSE
Administrative experience
Organisational skills
Customer support
Financial services
Communication skills

Full job description

Job Title: Customer Service Agent

Salary: Competitive

Main Purpose of the Role: The main focus of the Customer Service role is to assist our customers with any queries or concerns they may have regarding their account and to ensure we are finding and reaching the best possible outcome for them. This includes assisting customers through all forms of communication including Calls, Emails, LiveChats and Letters.

Benefits

Working within a newly refurbished dedicated office space with free onsite employee gym
Access to a large breakout space with comfortable seating, pool table and arcade games
Free on-site parking
Central Line Train station within one-minute walk with quick access to Central London
Close road links to M11/M25/A406/A12 and London
Social events
Pension Scheme
Healthshield (health cash back scheme and counselling services)
28 days annual leave, incl. Bank Holidays, per annum, with an additional day per year of service (capped at 33 days)
Eye Test / Glasses reimbursement scheme
Various team and personal reward incentives

Main Duties and Responsibilities

Our aim is to provide the best possible customer service to each and every customer, which includes;

Listen carefully and understand customers’ circumstances and needs
Answering all customer general queries via LiveChat, Phone, Email and Letter
To achieve your individual daily targets as set by your line manager
Dealing with customers minor complaints in a quick and effective way, ensuring the outcome is in the best interest of both the customer and the company
Contacting customers that are at application stage, to help them proceed with their application in a timely manner and support them through their Mr Lender journey
Identifying the needs of a vulnerable customer
Updating customer accounts accordingly with all the information received from any form of communication
Ensure that all communication with customers is clear and easy to understand and where appropriate is adapted to the customer’s needs
Work to continually improve on the quality of communication, ensuring customers are treated fairly to ensure good outcomes
Work within the quality assurance guidelines and carry out the standard compliance checks
Adhere to the SMCR conduct rules

This is a summary of the role and the employee is expected to undertake additional ad-hoc duties

Person Specification /Skills/Education and Attributes:

Highly desirable

Confident telephone manner
Strong written, listening and verbal communication at all levels
A personable approach
Approachable, empathetic and considerate
Accurate attention to detail
A team player who can demonstrate initiative
Ability to manage own workload and meet Company targets
Excellent customer service - ability to provide solutions
Computer literate
Excellent administrative and strong organisational skills
You must act with integrity
The ability to stay calm whilst under pressure
You must act with due care, skill and diligence
You must be open and cooperative with the FCA, and other regulators
You must pay due regard to the interests of customers and treat them fairly
You must seek to achieve good customer outcomes specifically in relation to;
- Affordability
- Sustainability
- Customer understanding
- High levels of customer support

Desirable

GCSE grade C or above in English and Maths (or equivalent)
Familiar with the financial services marketplace or regulated environment
Experience in a call centre environment

Job Type: Full-time

Benefits:

Company events
Company pension
Free parking
Gym membership
On-site parking
Private medical insurance
Referral programme

Education:

GCSE or equivalent (required)

Experience:

customer service: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

arcade manager jobs in loughton, ess

Customer Service Agent

Deputy General Manager

Assistant Manager

Barback

Head of Technical Centres Infrastructure

Project Manager

Senior Timekeeper Sporting Analyst

Assistant General Manager

Cargo Operations Coordinator

Applied AI Specialist

Digital Product Marketing Manager

AI Operations Specialist

Logisitcs Assistant

Risk Manager

Customer Service Assistant Over 18

Senior Content Marketing Manager

Team Administrator (13m FTC)

FRO Logistics Transformation Manager (12 month FTC)

Team Lead Platform Engineering

Hospitality & Retail Marketing Manager

I want to receive the latest job alerts for arcade manager in loughton, ess

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