Cash manager Work, Jobs in Loughton, Ess (with Salaries)

Customer Service Agent
Mr Lender —Loughton
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Free parking
- Annual leave
Quick apply
Retail Supervisor
Screwfix —Loughton
- £15.23 an hour
- Part-time
- Annual leave
- Employee discount
Customer Experience Optimisation Manager
AllClear Travel Insurance —Romford
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Serving
- Marketing
- Project management
- Employee discount
Quick apply
6d
Community Manager (Corporate Workplace) – Monday–Friday | Bank or Moorgate Station
Bennett Hay —London
- £35,651 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Annual leave
Quick apply
20h
Centre Manager
Halfords —Chingford
- £37,459 - £58,078 a year
- Full-time
- Sales
- Team management
- IT
- Annual leave
- Employee discount
10d
Collection/Delivery Driver
Nella Cutlery Services —London
- From £42,900 a year
- Full-time
- Sales
- Driving
- In-person
- Store discount
- Employee assistance programme
Quick apply
Customer Service Manager
World Duty Free Group —Stansted
- Weekend availability
- Sales
- Customer service
- Free parking
- Employee assistance programme
Quick apply
Coffee Operations Manager
Farmer J —London
- £55,000 - £60,000 a year
- Full-time
- IT
- Employee assistance programme
- Employee discount
Quick apply
14d
Customer Service Supervisor
Booker Group —North Weald Bassett
- Customer service
- Supervising experience
- Team management
- Employee assistance programme
- Employee discount
Quick apply
12d
Assistant Store Manager
Aldi —Chingford
- £38,525 - £45,420 a year
- Management
- Time management
- Annual leave
- Employee assistance programme
General Manager
Wawa, Inc. —Hertford
- £75,000 - £90,000 a year
- Weekend availability
- Customer service
- Food service
- Leadership
- Annual leave
- Employee discount
10d
Front Office Manager
Valor Hospitality —Hemel Hempstead
- £38,000 a month
- Hotel
- Driving
- Employee assistance programme
- Employee discount
Quick apply
5d
Hard FM Contract Manager
Rydon —Sidcup
- £55,000 - £60,000 a year
- Full-time
- Remote
- Maintenance
- Contracts
- Leadership
- Employee assistance programme
- Employee discount
Guest Experience & Welcome Manager
Rapport —London
- £45,000 a year
- Full-time
- Hospitality
- Employee assistance programme
- Employee discount
6d
Apprentice Retail Supervisor
Farmfoods —Ilford
- £13.61 an hour
- Full-time
- English
- Annual leave
- Employee discount
Quick apply
7h
Senior Product Manager, SBO (Safety Back-Office)
Feeld —London
- £95,000 - £115,000 a year
- Full-time
- Remote
- Annual leave
- Flexible schedule
Quick apply
7d
Business Support Manager
Corndel —London
- Up to £45,000 a year
- Part-time
- Organisational skills
- IT
Change Manager
Gist Limited —Hemel Hempstead
- Up to £50,000 a year
- Full-time
- Project management
- Continuous improvement
- Warehouse experience
- Annual leave
- Employee assistance programme
Book-Keepers, Payroll Managers and Wages Clerks
Watershed Home Ltd —Enfield
- £33,400.00 - £42,002.38 a year
- Overtime
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Free parking
- Annual leave
Quick apply
6d
Distribution Centre Manager
Smiths News —Hemel Hempstead
- £70,000 a year
- Project management
- Leadership
- Free parking
- Referral programme

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Customer Service Agent

Mr Lender -
Loughton

Quick apply

Job details

Full-time

Benefits

Free parking
On-site gym
Annual leave
Company pension
Company events
Private medical insurance
Gym membership
Referral programme
On-site parking

Qualifications

Customer service
Computer literacy
GCSE
Administrative experience
Organisational skills
Customer support
Financial services
Communication skills

Full job description

Job Title: Customer Service Agent

Salary: Competitive

Main Purpose of the Role: The main focus of the Customer Service role is to assist our customers with any queries or concerns they may have regarding their account and to ensure we are finding and reaching the best possible outcome for them. This includes assisting customers through all forms of communication including Calls, Emails, LiveChats and Letters.

Benefits

Working within a newly refurbished dedicated office space with free onsite employee gym
Access to a large breakout space with comfortable seating, pool table and arcade games
Free on-site parking
Central Line Train station within one-minute walk with quick access to Central London
Close road links to M11/M25/A406/A12 and London
Social events
Pension Scheme
Healthshield (health cash back scheme and counselling services)
28 days annual leave, incl. Bank Holidays, per annum, with an additional day per year of service (capped at 33 days)
Eye Test / Glasses reimbursement scheme
Various team and personal reward incentives

Main Duties and Responsibilities

Our aim is to provide the best possible customer service to each and every customer, which includes;

Listen carefully and understand customers’ circumstances and needs
Answering all customer general queries via LiveChat, Phone, Email and Letter
To achieve your individual daily targets as set by your line manager
Dealing with customers minor complaints in a quick and effective way, ensuring the outcome is in the best interest of both the customer and the company
Contacting customers that are at application stage, to help them proceed with their application in a timely manner and support them through their Mr Lender journey
Identifying the needs of a vulnerable customer
Updating customer accounts accordingly with all the information received from any form of communication
Ensure that all communication with customers is clear and easy to understand and where appropriate is adapted to the customer’s needs
Work to continually improve on the quality of communication, ensuring customers are treated fairly to ensure good outcomes
Work within the quality assurance guidelines and carry out the standard compliance checks
Adhere to the SMCR conduct rules

This is a summary of the role and the employee is expected to undertake additional ad-hoc duties

Person Specification /Skills/Education and Attributes:

Highly desirable

Confident telephone manner
Strong written, listening and verbal communication at all levels
A personable approach
Approachable, empathetic and considerate
Accurate attention to detail
A team player who can demonstrate initiative
Ability to manage own workload and meet Company targets
Excellent customer service - ability to provide solutions
Computer literate
Excellent administrative and strong organisational skills
You must act with integrity
The ability to stay calm whilst under pressure
You must act with due care, skill and diligence
You must be open and cooperative with the FCA, and other regulators
You must pay due regard to the interests of customers and treat them fairly
You must seek to achieve good customer outcomes specifically in relation to;
- Affordability
- Sustainability
- Customer understanding
- High levels of customer support

Desirable

GCSE grade C or above in English and Maths (or equivalent)
Familiar with the financial services marketplace or regulated environment
Experience in a call centre environment

Job Type: Full-time

Benefits:

Company events
Company pension
Free parking
Gym membership
On-site parking
Private medical insurance
Referral programme

Education:

GCSE or equivalent (required)

Experience:

customer service: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

cash manager jobs in loughton, ess

Customer Service Agent

Retail Supervisor

Customer Experience Optimisation Manager

Community Manager (Corporate Workplace) – Monday–Friday | Bank or Moorgate Station

Centre Manager

Collection/Delivery Driver

Customer Service Manager

Coffee Operations Manager

Customer Service Supervisor

Assistant Store Manager

General Manager

Front Office Manager

Hard FM Contract Manager

Guest Experience & Welcome Manager

Apprentice Retail Supervisor

Senior Product Manager, SBO (Safety Back-Office)

Business Support Manager

Change Manager

Book-Keepers, Payroll Managers and Wages Clerks

Distribution Centre Manager

I want to receive the latest job alerts for cash manager in loughton, ess

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