Field Care Supervisor / Care Team Leader – Full Time hybrid role
Location: Lowestoft, Suffolk
Salary: £18,967 per year (contracted) + field based hourly pay
Contracted Hours: 25 hours per week (Permanent)
Please note: Will need availability to work full time hours - 15+ hours pw field based delivering care etc, paid the hourly rate.
Requirement: Full UK Driving Licence and access to your own vehicle
This is a hands-on care and leadership role.
Whilst the position includes supervisory, quality assurance and care coordination responsibilities, a significant part of your role will involve delivering personal care and support to clients in their own homes.
You will be expected to lead by example, work alongside your care team in the community, and provide practical support where needed.
You will also be required to:
- Participate in the on-call rota.
- Provide sickness and emergency care cover when required.
- Support care delivery during periods of increased demand.
- Work flexibly to meet the needs of the service.
This role is ideally suited to an experienced Senior Carer or Team Leader who enjoys both delivering outstanding care and supporting others to do the same.
Join a Care Service That's Growing With Purpose
At Amari Care Services, we believe outstanding care starts with strong leadership, trusted relationships and a team that genuinely supports one another.
As part of a respected and well-rated care group, we are continuing to expand our domiciliary care service across Lowestoft. We are now looking for an experienced and motivated Field Care Supervisor / Care Team Leader to help guide and support our growing care team.
This is a rewarding opportunity for someone ready to take the next step in their career while remaining actively involved in frontline care delivery.
What You Can Expect
- Guaranteed salary of £18,967 per year for 25 contracted hours per week
- Additional earnings through care delivery hours and on-call payments
- Funded NVQ qualifications and ongoing professional development
- Clear progression opportunities towards Senior Supervisor and Care Manager roles
- A supportive and established management team
- Long-term career stability within a growing organisation
About the Role
This is a hybrid role combining leadership, quality assurance and direct care delivery across North and South Lowestoft.
You will spend time supporting carers in the field, carrying out supervisory duties, completing client reviews and assessments, and providing hands-on care to clients when required.
Key Responsibilities
- Deliver high-quality care and support to clients in their own homes.
- Supervise, mentor and support Care Assistants in the field.
- Conduct spot checks, observations, welfare visits and quality audits.
- Complete client assessments, risk assessments and care reviews.
- Develop and maintain person-centred care plans.
- Review care records, medication documentation and compliance paperwork.
- Support new staff through induction, shadowing and ongoing coaching.
- Assist with rota stability and emergency visit cover.
- Monitor care delivery using Birdie and support service quality improvements.
- Participate in the on-call rota and respond appropriately to service issues.
- Escalate safeguarding concerns, incidents and quality issues when required.
Who We're Looking For
We're looking for someone with strong domiciliary care experience who can confidently balance leadership responsibilities with frontline care delivery.
You will be:
- Passionate about delivering exceptional person-centred care.
- A positive role model for your team.
- Organised, dependable and professional.
- Comfortable working independently and making decisions in the field.
- Confidence in supporting staff performance and maintaining standards.
- Calm under pressure with a proactive approach to problem-solving.
Essential Requirements
- Full UK driving licence and access to your own vehicle.
- Previous experience in domiciliary care.
- Experience as a Senior Carer, Care Team Leader, Care Supervisor or similar.
- Experience supporting, mentoring or supervising care staff.
- Experience completing care plans and risk assessments.
- Excellent communication and organisational skills.
- Willingness to participate in the on-call rota and provide care cover when required.
Desirable
- Level 2 or Level 3 qualification in Health & Social Care.
- Experience using Birdie or a similar care management system.
- Experience conducting staff supervisions and medication audits.
Apply Today
If you're an experienced care professional who enjoys leading from the front and wants a role that combines both hands-on care and team leadership, we'd love to hear from you.
Apply today with your CV and join a team committed to delivering exceptional care across the Lowestoft community.
Job Types: Full-time, Part-time, Permanent
Pay: £13.13-£14.00 per hour
Benefits:
- Referral programme
- Sick pay
Application question(s):
- What is you current postcode?
- Do you need sponsorship? We do not offer this
Licence/Certification:
- Driving Licence and access to your own vehicle for work? (required)
Work Location: On the road
