2nd line support engineer Work, Jobs in ludlow, shr (with Salaries)

Digital Workplace Engineer
South Staffordshire Plc —Worcester
- Up to £35,000 a year
- Full-time
- Customer service
- Driving
- IT
Customer Success Associate
Indra Renewable Technologies —Malvern
- £26,227.50 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
4d

Other jobs to consider

Find your next job by exploring related positions.

Senior 2nd Line Infrastructure Engineer
Leidos —Leominster
You must be an effective communicator, comfortable directly engaging with customers and colleagues. Leidos will also consider for employment qualified…
£34,800 - £43,500 a year
Schools IT Technician
Chestnut Infrastructure Ltd —Hereford and Worcester
To provide 1st & 2nd line technical support to school customers via telephone, email, and remote support. UK Driving licence and access to a vehicle.
£26,500 a year
Quick apply
1d

I want to receive the latest job alerts for 2nd line support engineer in ludlow, shr

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

2nd line support engineer jobs near ludlow, shr

Project Manager jobs in Nottinghamshire

Contract Project Manager jobs in London

Care Home Manager jobs in Scotland

Customer Success Manager jobs in Crawley

Customer Success Manager jobs in Field Based

Customer Success Manager jobs in Huddersfield

Customer Success Manager jobs in Bristol

Automation Engineer jobs in Sheffield

Embedded Software Engineer jobs in London

Fibre Engineer jobs in Manchester

Digital Workplace Engineer

South Staffordshire Plc -
Worcester

Apply Now

Job details

Full-time
Up to £35,000 a year

Qualifications

TCP
Driving Licence
Customer service
iOS
LAN
Driving
IT
TCP/IP
Active Directory
Intune
Information Technology

Full job description

Job Title: Digital Workplace Engineer

Salary: £35,000 dependant on experience

Hours: 37 hours per week

Location: Worcester

Join South Staffordshire Plc as a Digital Workplace Engineer and play a key role in shaping a modern, seamless digital experience for our people. You’ll work across a diverse range of technologies, solve meaningful challenges, and help empower every employee to do their best work.

About us

At South Staffordshire PLC, we’re a leading utilities and infrastructure services company committed to providing exceptional services to our customers across the UK. Our dedicated Group Services (IT) team plays a crucial role in ensuring our network infrastructure remains cutting-edge, reliable, and secure. We take pride in fostering a collaborative and innovative work environment where talented professionals can thrive.

The Role:

As a Digital Workplace Engineer you’ll be providing IT support to the circa 3000 employees we have based all around the country. You’ll need to be the sort of person who’s inquisitive, likes to problem-solve and is happy to get stuck in and fix things! You’ll need to be comfortable building relationships with people as you’ll be out and about in the business trouble-shooting.

2nd line support of escalated Service Desk tickets that require in-depth trouble shooting or hands-on interaction of devices across our offices in the midlands
Utilise ITSM tool to prioritise the impact of incoming cases
Anti-Virus and Systems monitoring
Supporting Users on both hardware and Software applications
Maintain security infrastructure including antivirus software
Administer Active Directory including Group Policies
Build and support Windows 11, iOS/Android devices, Intune, Autopilot
Basic network troubleshooting, TCP/IP and general WAN/ LAN.
Patching and input managing networking equipment
Assist in small project work alongside the Direct Delivery team
Site visits as needed

What you’ll need:

Driving License
Extensive experience in a relevant field and/or a degree or IT qualification
Great customer service skills
Self-motivated to learn new technology
Desire to gain new skills and experiences
Customer service experience

What you’ll get in return:

A competitive salary up to £35,000 plus benefits
25 days holiday + bank holidays
A supportive and collaborative work environment where your ideas and contributions are highly valued
Opportunity to enhance your skills and knowledge through professional development opportunities ensuring your ongoing growth
A leadership structure designed to support your personal growth and development within the business
The chance to make a meaningful impact on our company's success.
The use of cutting-edge technologies

Apply Now

Refine Your Search

2nd line support engineer jobs in ludlow, shr

Digital Workplace Engineer

Customer Success Associate

Other jobs to consider

I want to receive the latest job alerts for 2nd line support engineer in ludlow, shr

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected