Chestnut Technology Partner
Main Roles & Responsibilities
- To provide 1st & 2nd line technical support to school customers via telephone, email, and remote support.
- To provide onsite technical support to school customers, working in partnership with schools to improve teaching and learning outcomes.
- To assist with developing new products and systems to improve schools ICT provision.
- To help with installation and upgrade of school infrastructure, broadband, and audio-visual systems.
- To assist with delivering larger installations and projects.
- To monitor internal ticket systems and proactively monitor school systems and backups.
Key Requirements:
- Excellent communication skills, both via telephone and in person.
- Previous experience in an IT based or customer service role.
- UK Driving licence and access to a vehicle.
Job Type: Full-time
Pay: £26,500.00 per year
Benefits:
- Additional leave
- Company pension
- Sick pay
Experience:
- Customer service: 1 year (preferred)
- IT support: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Location:
- Hereford and Worcester (required)
Work Location: On the road
