guest service agent Work, Jobs in luton, bdf (with Salaries)

Reception Agent
IBIS —Luton
- Part-time
- Customer service
- English
- Microsoft Office
Quick apply
5d
Reservations and Events Agent
Valor Hospitality —High Wycombe
- £27,476.80 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Front Office Supervisor - maternity cover
Lighthouse Hotel Management —Luton
- £28,593.58 a year
- Weekend availability
- English
- Hotel
- Organisational skills
- Employee discount
Quick apply
Community Host - Night
urbanbubble X FOLK —London
- £28,000 - £31,000 a year
- Full-time
- Customer service
- No experience needed
- Front desk
- Annual leave
- Sick pay
Quick apply
7d
Sales Manager
Sopwell House —St Albans
- Full-time
- Sales
- Hotel
- Employee discount
Quick apply
13d
EFL Teachers Summer Uxbridge (Non-Residential)
Move Language Ahead —Uxbridge
- £20.65 an hour
- Seasonal
- English
- Master's degree
- Administrative experience
- Paid training
Quick apply

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Reservations and Events Agent
Valor Hospitality —High Wycombe
Take enquiries and bookings via telephone and online bookings. A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats,…
£27,476.80 a year
Quick apply
Reservations Agent Day
DiamondAir International Ltd —London
Working hours: Shift Rosters Apply (5 on 2 off including Saturdays and Sundays) (3 days from the office 2 days remote).
£28,500 - £30,000 a year
Quick apply
1d

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Reception Agent

IBIS -
Luton

Quick apply

Job details

Part-time
5 days ago

Qualifications

Customer service
English
Microsoft Office
Organisational skills
Computer skills
Communication skills

Full job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

We are seeking an enthusiastic and customer-focused Reception Agent to join our team in Luton, United Kingdom. As the first point of contact for our guests, you will play a crucial role in creating memorable experiences and ensuring smooth operations at our front desk.

Greet and welcome guests upon arrival, providing a warm and professional first impression
Efficiently manage the check-in and check-out processes, ensuring accuracy and attention to detail
Respond promptly to guest inquiries and requests, offering helpful information about hotel amenities and local attractions
Handle reservation modifications, cancellations, and special requests with a customer-centric approach
Process payments and maintain accurate financial records
Collaborate with other departments to ensure guest satisfaction and resolve any issues that may arise
Promote hotel services and facilities, identifying opportunities to enhance guest experiences through upselling
Maintain a clean and organized front desk area
Assist with administrative tasks and support other hotel operations as needed

Qualifications

Proven experience in a customer service role, preferably in the hospitality industry
Strong service-focused personality with a genuine passion for creating positive guest experiences
Excellent communication and interpersonal skills
Proficiency in Opera or similar property management systems
Fluency in English; additional languages are a plus
Ability to multitask and prioritize in a fast-paced environment
Problem-solving skills and the ability to make decisions independently
Basic computer proficiency, including Microsoft Office applications
Flexibility to work various shifts, including weekends and holidays
High school diploma or equivalent; higher education in hospitality management is a plus
Attention to detail and strong organizational skills
Professional appearance and positive attitude

Quick apply

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guest service agent jobs in luton, bdf

Reception Agent

Reservations and Events Agent

Front Office Supervisor - maternity cover

Community Host - Night

Sales Manager

EFL Teachers Summer Uxbridge (Non-Residential)

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