Location: Head Office, 5 Churchill Court, 58 Station Road, North Harrow, HA2 7SA (on-site, with occasional travel to care homes)
Hours: Part-time or Full-time, Permanent, 20-40 hours per week
Pay: Competitive rate (dependent on experience)
Reports to: Operations Director and Managing Director
About Us
Only Care Limited and Harrington Care Homes are a growing care home group committed to delivering high-quality, compassionate care to our residents. We believe a better everyday belongs to our residents and our team. Our head office in North Harrow supports a portfolio of care homes, and we are looking for an organised, proactive Recruitment & HR Coordinator to play a central role in attracting and onboarding the people who make our services exceptional.
Role Overview
The Recruitment & HR Coordinator will own the end-to-end recruitment process for our care homes, sourcing strong candidates for management, administrative and operational roles across the group. Alongside recruitment, the role provides essential HR support, maintains compliance, and ensures our recruitment and audit processes stand up to CQC and regulatory scrutiny.
This is a varied, hands-on role suited to someone who enjoys juggling priorities, working with hiring managers across multiple sites, and bringing structure to a busy people function. The role is based at our North Harrow head office, with some travel to our care homes as required.
Key Responsibilities
- Recruitment
- Identify, source and attract candidates for care home roles and head office roles using job boards (Indeed, LinkedIn, NHS Jobs), agencies and direct sourcing.
- Write and post engaging job adverts, refreshing listings to maximise candidate response.
- Screen applications, conduct initial telephone interviews and shortlist candidates against role criteria.
- Schedule and coordinate interviews between candidates, care home managers and head office stakeholders, ensuring a smooth and professional candidate experience.
- Manage candidate communication throughout the process, from first contact to offer.
- Recruitment Tracker & Reporting
- Own and maintain the group recruitment tracker, ensuring real-time visibility of vacancies, candidate pipelines, time-to-hire and recruitment spend.
- Produce weekly recruitment updates for the Operations Director and Managing Director, flagging hard-to-fill roles and recommending sourcing strategies.
- Compliance & Audits
- Ensure all pre-employment checks are completed and documented, including DBS, right-to-work, references, qualifications and registrations (NMC, etc.).
- Maintain audit-ready personnel files across the group and support internal and external audits, including CQC inspections.
- Keep recruitment and onboarding processes aligned with safer recruitment standards and current employment law.
- HR Support
- Provide day-to-day HR support to the wider team, responding to first-line queries on policies, contracts, absence and onboarding.
- Prepare offer letters, contracts and variation letters, and coordinate induction for new starters.
- Support HR projects across the group, including policy updates, training records, and employee engagement initiatives.
- Assist with note-taking and administration for HR meetings as required.
What We're Looking For
- Essential
- Previous experience in a recruitment, HR or talent coordination role, ideally within care, healthcare or another regulated sector.
- Strong understanding of safer recruitment, right-to-work and DBS processes.
- Excellent organisational skills with the ability to manage multiple vacancies and stakeholders simultaneously.
- Confident communicator, comfortable interviewing candidates and liaising with senior managers.
- Proficient with Microsoft Office (Excel, Word, Outlook) and ATS or recruitment platforms.
- Discreet, professional and able to handle confidential information with care.
- Flexibility to adapt to changing priorities, support urgent recruitment needs across the group, and occasionally adjust working pattern where required.
- Willingness and ability to travel to our care homes occasionally as required.
- Desirable
- CIPD Level 3 or 5 (or working towards) or equivalent HR qualification.
- Experience supporting CQC-regulated services.
- Familiarity with HRIS systems and reporting dashboards.
- Full UK driving licence.
What We Offer
- Competitive rate of pay (dependent on experience)
- 28 days holiday including bank holidays, pro-rata for part-time roles
- Medical cash plan benefits
- Blue Light Card membership
- Mileage reimbursement for travel to care homes
- Ongoing training and development, including support towards CIPD qualifications
- A friendly, supportive head office team and the chance to make a real impact across the group
If you are interested, please apply online today. We look forward to hearing from you.
"We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age".
Pay: £24,420.00-£40,566.06 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Free parking
- Health & wellbeing programme
Work Location: In person
