Service delivery manager Work, Jobs in Luton, Bdf (with Salaries)

Service Delivery Manager
Wilson James —Luton
- £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- Driving
- Annual leave
- Employee discount
8d
Assistant Store Manager
Aldi —Luton
- £38,525 - £45,420 a year
- Management
- Time management
- Annual leave
- Employee assistance programme
7d
Family Support Worker
Luton Borough Council —Luton
- £33,143 - £36,363 a year
- Relocation assistance
- Annual leave
1d
Delivery Driver
LKQ Corporation —Luton
- Full-time
- Driving
- Communication skills
- Annual leave
- Employee assistance programme
3d
Personnel Security Manager
MBDA —Stevenage
- £60,000 a year
- Hybrid work
- Customer service
- Microsoft Office
- IT
- Free parking
4d
Front of House Manager
IBIS —Luton
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
Delivery Service Provider Manager
JD.COM INTERNATIONAL UK LTD —Milton Keynes
- English
- Bachelor's degree
Quick apply
Facilities Operations Manager
Diaverum —St Albans
- £40,000 a year
- Full-time
- Communication skills
10h
Senior Service Delivery Manager - Digital
Costa Limited —St Albans
- Full-time
- Hybrid work
- Mentoring
- IT
- Leadership
- Employee discount
12d
Warehouse Operative Full Time AM Shift
Lidl —Luton
- £13.80 - £14.45 an hour
- Full-time
- Store discount
- Employee discount
21h
Operations and Complaints Manager
Castle Medical Group —Luton
- £33,280 - £39,520 a year
- Full-time
- Management
- GP surgery experience
- Human resources
- Store discount
- Employee discount
Quick apply
21h
Multi-Drop Driver – No Van Rental, No Fuel Costs – £137.7+ per shift
Velox Logistics —Luton
- £137.70 - £167.70 a day
- Full-time
- Sales
- Customer service
- Driving
- Free parking
- Paid training
Quick apply
1d
Operations Support Manager
CitySprint —Milton Keynes
- £41,000 - £50,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
Quick apply
6d
Private Sector Housing Officer -Single Family Dwelling
Luton Borough Council —Luton
- £36,363 - £41,771 a year
- Hybrid work
- Analysis skills
- Presentation skills
- Organisational skills
- Relocation assistance
- Annual leave
1d
Housing Solutions Officer
Luton Borough Council —Luton
- £36,363 - £39,152 a year
- Remote
- Customer service
- English
- Administrative experience
- Relocation assistance
- Annual leave
7d
Housing Services Manager
SQUARED —Luton
- £48,000 - £50,000 a year
- Monday to Friday
- Customer service
- Maintenance
- Project management
- Annual leave
- Employee assistance programme
Quick apply
5d
Family Support Worker North
Luton Borough Council —Luton
- £33,143 - £36,363 a year
- Weekend availability
- English
- Relocation assistance
- Annual leave
6d
Pharmaceutical Delivery Driver
LF&E Refrigerated Transport —High Wycombe
- £33,134.40 a year
- Full-time
- Customer service
- Driving
- In-person
- Employee assistance programme
Quick apply
Operations Safety Officer
London Luton Airport —Luton
- Full-time
- Microsoft Outlook
- Driving
- Organisational skills
- Employee discount
Shift Manager
DPD Group UK —Dunstable
- £40,400 a year
- Full-time
- Management
- Computer skills
- Communication skills
- Free parking
Quick apply
8d

I want to receive the latest job alerts for service delivery manager in luton, bdf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Service Delivery Manager

Wilson James -
Luton

Apply Now

Job details

Full-time
£46,000 a year
8 days ago

Benefits

Cycle to work scheme
Annual leave
Employee discount
Referral programme

Qualifications

Driving Licence
Customer service
Microsoft Office
Driving
Leadership
Communication skills

Full job description

Service Delivery Manager

Permanent
Location: Luton
Hours: Full time, Monday - Friday
Pay: £46,000 pa

We are seeking an experienced and driven Service Delivery Manager to join our Leadership Team, overseeing Assisted Travel operations. This is a key role responsible for leading daily operational performance, delivering exceptional passenger care, and fostering strong collaboration with airlines and airport stakeholders.

About the Role:

Lead and manage the Assisted Travel operation, ensuring consistent delivery of high-quality passenger services.
Ensure all Service Level Agreements (SLAs) and regulatory standards (including ECAC legislation) are met and maintained.
Drive a culture of continuous improvement, proactively identifying trends and implementing corrective actions.
Oversee incident, complaint, and compliance processes, ensuring investigations and reporting are completed in line with SOPs.
Build and maintain strong, collaborative relationships with airport stakeholders, airlines, and partners.
Manage and develop the Duty Management Team, setting clear objectives and driving performance.
Ensure effective resource planning, including rostering, absence management, and coverage to meet operational needs.
Maintain a safe and secure environment through robust Health & Safety practices, audits, and asset control.

Why Join Us?

Annual leave entitlement of 5.6 weeks
Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
Health and Wellbeing – Life assurance scheme, access to mental health support specialists
Access to an Online GP for you and your dependents.
Financial support
Discounts on hundreds of retail sites
Cycle to Work scheme

What we are looking for:

Proven experience leading a customer service-led operation and delivering against contract or performance targets.
Demonstrated ability to manage, motivate, and develop high-performing teams.
Strong leadership and communication skills, with the ability to influence at all levels.
Experience managing change and driving teams to achieve operational goals.
Ability to work effectively in a fast-paced, high-pressure environment while maintaining service excellence.
Proactive approach to problem-solving with strong decision-making skills.
Sound knowledge of Health & Safety practices, with a “Safety First” mindset.
Full UK driving licence and proficiency in Microsoft Office and operational systems.

Interested? Apply now and let your career take off!

Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Please note:

An Access NI Disclosure Check will be required for this position
Wilson James Limited have a policy on Recruitment of Ex-Offenders and Storage handling, copies of which can be made available upon request

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.
Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenges
If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.

Please note that successful internal applicants will be appointed on the terms and conditions applicable for this role and as detailed above, current terms and conditions will not apply.

Apply Now

Refine Your Search

service delivery manager jobs in luton, bdf

Service Delivery Manager

Assistant Store Manager

Family Support Worker

Delivery Driver

Personnel Security Manager

Front of House Manager

Delivery Service Provider Manager

Facilities Operations Manager

Senior Service Delivery Manager - Digital

Warehouse Operative Full Time AM Shift

Operations and Complaints Manager

Multi-Drop Driver – No Van Rental, No Fuel Costs – £137.7+ per shift

Operations Support Manager

Private Sector Housing Officer -Single Family Dwelling

Housing Solutions Officer

Housing Services Manager

Family Support Worker North

Pharmaceutical Delivery Driver

Operations Safety Officer

Shift Manager

I want to receive the latest job alerts for service delivery manager in luton, bdf

Related Searches

Explore jobs in more locations

Service Delivery Manager

Jobseeker tools

Employer Tools

Browse

Stay Connected