Technical support advisor Work, Jobs in Luton, Bdf (with Salaries)

Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
Product Support Engineer / Technical Advisor
Liebherr-Great Britain Ltd. —Biggleswade
- Full-time
- Customer service
- Administrative experience
15h
Additional Learning Support Advisor
The Bedford College Group —Dunstable
- £27,717 - £32,515 a year
- English
- Microsoft Office
- Travel
Customer Service Advisor
PayPoint —Welwyn Garden City
- £25,510 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
Contact Centre Advisor (Night Shift)
Ostara Systems —Milton Keynes
- £21,000 - £23,000 a year
- Night shift
- Microsoft Excel
- Customer service
- English
Recruitment Co-ordinator - Early Careers (12 months contract)
MBDA —Stevenage
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Analysis skills
10d
Customer Service Advisor
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
7d
Project Manager
Eckoh —Hemel Hempstead
- From £65,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
- Free parking
- Work from home
Quick apply
14d
Service Advisor
Porsche Retail Group —Hatfield
- £36,000 a year
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Welwyn
- £3,800 a month
- Full-time
- Sales
Quick apply
Senior Environmental Advisor
M Group —Stevenage
- No degree
- In-person
- Annual leave
- Employee assistance programme
Payroll Junior
TC-Group —Letchworth
- Full-time
- Hybrid work
- No experience needed
- Communication skills
- Office experience
- Annual leave
- Employee assistance programme
Quick apply
2d
Internal Sales & Customer Service Advisor (Trade)
Isaac Lord Ltd —High Wycombe
- From £28,500 a year
- Full-time
- English
- Free parking
- Health & wellbeing programme
Quick apply
1d
Income Officer
Christian Action Housing —London
- £36,487.75 a year
- Full-time
- Hybrid work
- Annual leave
Quick apply
10d
Technical Architect
Computacenter —Hatfield
- SharePoint
- Communication skills
Customer Service Team Leader
Tracker —Uxbridge
- Hybrid work
- Management
- Customer service
- Supervising experience
2d
Talent Acquisition Advisor
Smart Communications —Elstree
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
Senior Account Manager
Eckoh —Hemel Hempstead
- From £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Work from home
Quick apply
14d
Team Lead-Data Engineering
Eckoh —Hemel Hempstead
- Up to £100,000 a year
- Full-time
- Hybrid work
- Management
- SQL
- AWS
- Free parking
- Work from home
Quick apply
6d
Technical Engineering Advisor
Xometry Europe —Enfield
- Remote
- CAD
- Engineering
- English
Quick apply

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Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Ostara Systems -
Milton Keynes

Apply Now

Job details

£26,208 a year

Benefits

Company pension

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Maths
Communication skills

Full job description

Job Title: Helpdesk Advisor

Location: Milton Keynes (Office-Based)

Shift Pattern: 11:30 20:30. This schedule operates on a rota that includes working every other weekend (Saturday and Sunday) with two rostered days off during the week. Please note that as this is a 365-day operation, the rota also includes working some Bank Holidays.

The RoleWe are looking for a dedicated Helpdesk Advisor to join a market-leading Maintenance and Facilities Management firm. As the first point of contact, you will be the face of the customer journey, using your communication skills to identify needs and provide seamless solutions. Our advisors are essential to our success, and we pride ourselves on delivering an easy, high-quality experience that reflects our core company values.

The EnvironmentJoin an engaging team where leadership is committed to your personal growth. We work hard to deliver excellence, and in return, we make it a priority to recognise and reward team members who go above and beyond in their daily roles.

Key ResponsibilitiesIn this role, you will provide support to maintenance contractors and customers via telephone and email using our proprietary software. Your daily duties will include:

Customer Resolution: Managing caller expectations and responding to email enquiries with a "right first-time" approach.
Workflow Management: Handling administrative tasks and personal workloads in strict alignment with client SLAs.
Data Integrity: Maintaining accurate records within our system to support reporting and accounting requirements.
Proactive Communication: Acting as a proactive link between internal departments and external stakeholders.
Ownership: Using active listening and effective questioning to take full responsibility for every inquiry.
Collaboration: Working as part of "one team" to meet business objectives and sharing insights to improve the overall customer experience.

Experience and Skills RequiredWe are looking for candidates who can demonstrate the following:

Background: At least 2 years of experience in a customer service environment.
Education: Minimum of 5 GCSEs (Grade C/4 or above) including English and Maths.
Technical Skills: Proficiency in Microsoft Word and Excel, with the ability to interpret technical documentation.
Communication: Exceptional verbal and written skills, with a high level of attention to detail.
Mindset: A passion for problem-solving, a desire to learn, and a commitment to putting the customer at the forefront of every action.

Additional Information

Compliance: All successful applicants will be required to undergo a DBS check.
Benefits: Following a successful probation period, you will receive a comprehensive package including a pension scheme, healthcare, and death-in-service benefits.

Please note: Due to high application volumes, we only contact shortlisted candidates. If you have not received an update within 10 days, please assume your application has been unsuccessful at this time.

Apply Now

Refine Your Search

technical support advisor jobs in luton, bdf

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Product Support Engineer / Technical Advisor

Additional Learning Support Advisor

Customer Service Advisor

Contact Centre Advisor (Night Shift)

Recruitment Co-ordinator - Early Careers (12 months contract)

Customer Service Advisor

Project Manager

Service Advisor

JUNIOR SALES ADVISOR

Senior Environmental Advisor

Payroll Junior

Internal Sales & Customer Service Advisor (Trade)

Income Officer

Technical Architect

Customer Service Team Leader

Talent Acquisition Advisor

Senior Account Manager

Team Lead-Data Engineering

Technical Engineering Advisor

I want to receive the latest job alerts for technical support advisor in luton, bdf

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