Technology management occupations Work, Jobs in Luton, Bdf (with Salaries)

Customer Transformation Lead - Smart Meters - 6/12 Month Secondment
Affinity Water —Hatfield
- £65,000 a year
- Hybrid work
- Continuous improvement
- Annual leave
- Employee discount
IT & Helpdesk Manager - Panavision London
Panavision —London
- Weekend availability
- Bachelor's degree
- No degree
- Travel
Digital Project Manager
Xigen Limited —Bedford
- £30,000 - £40,000 a year
- Hybrid work
- Organisational skills
- Flexible schedule
Quick apply
14d
IT Project Manager
Interpham Consulting —Luton
- Full-time
- PMP
- Engineering
- Bachelor's degree
Service Desk Team Leader
Advania UK —Milton Keynes
- £40,000 - £50,000 a year
- Hybrid work
- Team management
- Recruiting
3d
EUC & Desktop Support Manager
Leisure Employment Services —Hemel Hempstead
- Part-time
- Hybrid work
- Product management
- Organisational skills
- Communication skills
- Employee discount
Quick apply
Service Desk Supervisor
InPost UK —Hemel Hempstead
- Management
- Continuous improvement
- Training & development
- Annual leave
Quick apply
4d
IT Product Delivery Manager
Biffa Waste Services —High Wycombe
- £65,000 - £74,000 a year
- Full-time
- Remote
- Continuous improvement
- Communication skills
Quick apply
7d
Senior Product Manager
HMGCC —Milton Keynes
- £79,514 a year
- Overtime
- Mentoring
- Training & development
- Free parking
- Annual leave
Programme Delivery Manager - INSIDE IR35 Contractor for 6 months
Safran Engineering Services UK Limited —Pitstone
- Temporary
- Team management
- Recruiting
Quick apply
Project Leader
Leonardo UK Ltd —Luton
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
- Flexible schedule
- Referral programme
Senior Manager, Project Management - Amps
Marshall Group —Milton Keynes
- Hybrid work
- Engineering
- Master's degree
- Team management
Technical Project Manager x3 for 6m Contract (Inside IR35) AND x1 Perm
Safran Engineering Services UK Limited —Pitstone
- PMP
- Engineering
- Bachelor's degree
Quick apply
Junior Service Manager - Service Operations
Sopra Steria —Hemel Hempstead
- £36,000 - £45,000 a year
- Continuous improvement
- Travel
- Annual leave
Storm Water Control Technical Product Manager (R&D Team)
ACO Technologies plc —Shefford
- Hybrid work
- Product management
- Communication skills
- Marketing
- Free parking
- Annual leave
IT Business Partner
DHL Supply Chain —Milton Keynes
- Communication skills
- Annual leave
11d
Technology Change Coordinator (12 month FTC)
Allwyn UK —Watford
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Project Manager - Audio Technology
The Focusrite Group —High Wycombe
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- English
- Continuous improvement
- Organisational skills
- Life insurance
Quick apply
Technical Operations Manager
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Continuous improvement
- Scripting
- Financial services
Technical Product Owner
Arriva Limited —Luton
- Analysis skills
- Project management
- Organisational skills
Quick apply
8d

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technology management occupations jobs near luton, bdf

Customer Transformation Lead - Smart Meters - 6/12 Month Secondment

Affinity Water -
Hatfield

Apply Now

Job details

Permanent
£65,000 a year

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Stakeholder liaison
Continuous improvement

Full job description

Affinity Water have an exciting opportunity available and are recruiting for a Customer Transformation Lead - Smart Meters on a 6/12 Month Secondment in our customer experience team.

The Role:

As a Customer Transformation Lead - Smart Meters, you will be accountable for shaping the vision against the strategic direction for end-to-end customer journeys including the design, performance and continual improvement.

You will help shape, design and deliver product features within your specialised area for a new billing platform and new operation model. Working closely with the Head of Experience Delivery and cross-functional teams, you will translate customer, operational and regulatory requirements into a clear target journey vision and supporting product capabilities, ensuring solutions align to end-to-end outcomes.

In addition, the role will manage two direct reports responsible for the existing Smart Metering programme, providing oversight of the current customer experience. This includes ensuring journeys, processes and communications are effectively managed and continuously improved, with alignment across operational delivery and performance insight used to drive improvement and manage risk.

What you'll be doing:

Taking ownership of the to-be state and vision for Metering within a large transformation programme for both the customer experience and operating model.
Lead the definition of the standards for the journey and service design.
Use qualitative and quantitative insights to prioritise scope to provide customers and the business with the highest value vs effort.
Act as the focal point for all teams contributing to the Metering future state, ensuring alignment across technology operations and customer experience.
Manage the ongoing smart metering programme customer experience, small change.
Ensure smart metering customer communication and behavioural change campaigns are aligned with Marketing & Communications.

What you'll need:

Experience working in a change, transformation, service improvement or product delivery environment.
Experience contributing to the design or improvement of customer journeys, services or operational processes.
Demonstrable experience of engaging and influencing internal and external stakeholders.
Ability to think strategically about customer journeys while remaining comfortable working within delivery teams.
A strong customer focus, ensuring decisions balance customer needs, operational practicality and regulatory requirements.

Advert Closing Date: 23/6/26

Benefits:

Hours of work: 08:30am - 17:00pm (Mon - Thurs) 08:30am - 16:30pm (Friday) minimum 2 days in the office.
Standby: 1 in 6 (Separate to salary)
Learning and development opportunities, including mentoring and a range of formal courses and open learning resources.
Entry into the company annual bonus scheme.
Annual leave from 26-30 rising with length of service, and the option to purchase up to 5 extra days.
A ‘Celebration Day’ in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.
A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%)
We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.
Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.
Access to our Wellbeing Centre with support for looking after your physical and mental health.
Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme.
Up to 4 Affinity days a year to volunteer in the community.
Life Assurance.

Disability Confident

As a Disability Confident employer, we’re committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and we’re not able to offer interviews to all, we’ll take a fair and proportionate number of disabled candidates through.

Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.

You can find out what it’s like to work at Affinity Water through our career site https://www.affinitywatercareers.co.uk/ where our colleagues share their career development stories and you can get a feel for our company culture.

Apply Now

Refine Your Search

technology management occupations jobs in luton, bdf

Customer Transformation Lead - Smart Meters - 6/12 Month Secondment

IT & Helpdesk Manager - Panavision London

Digital Project Manager

IT Project Manager

Service Desk Team Leader

EUC & Desktop Support Manager

Service Desk Supervisor

IT Product Delivery Manager

Senior Product Manager

Programme Delivery Manager - INSIDE IR35 Contractor for 6 months

Project Leader

Senior Manager, Project Management - Amps

Technical Project Manager x3 for 6m Contract (Inside IR35) AND x1 Perm

Junior Service Manager - Service Operations

Storm Water Control Technical Product Manager (R&D Team)

IT Business Partner

Technology Change Coordinator (12 month FTC)

Project Manager - Audio Technology

Technical Operations Manager

Technical Product Owner

I want to receive the latest job alerts for technology management occupations in luton, bdf

Explore jobs in more locations

Affinity Water have an exciting opportunity available and are recruiting for a Customer Transformation Lead - Smart Meters on a 6/12 Month Secondment in our customer experience team.

The Role:

As a Customer Transformation Lead - Smart Meters, you will be accountable for shaping the vision against the strategic direction for end-to-end customer journeys including the design, performance and continual improvement.

What you'll be doing:

Benefits:

Disability Confident

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