Home working Work, Jobs in Luton, Eng (with Salaries)

Customer Services Advisor Apprentice
Luton Borough Council —Luton
- Part-time
- Remote
- Customer service
- English
- Windows
- Relocation assistance
- Annual leave
1d
Trainee Mortgage Adviser
The New Homes Group —Luton
- £25,000 - £50,000 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Referral programme
Quick apply
Better at Home Call Handler – (Friday & Saturday)
Watford & Three Rivers Trust —Hertford
- £13.09 an hour
- Weekend availability
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Estate Agent
The Property Experts —Stevenage
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Foreign Nationals Outreach - Recovery worker
Change Grow Live —Barnet
- £28,557.79 - £32,802.41 a year
- Remote
- Time management
- Employee discount
- Referral programme
Business Development Executive
Excelerate360 —Hitchin
- £28,000 - £32,000 a year
- Full-time
- Remote
- CRM software
- Sales
- Business development
- Annual leave
- Employee assistance programme
Quick apply
7d
Procurement, Policy and Performance Officer
Luton Borough Council —Luton
- £39,152 - £41,771 a year
- Remote
- English
- Analysis skills
- Relocation assistance
- Annual leave
13d
Independent Remuneration Panel Member
Luton Borough Council —Luton
- £75 an hour
- Part-time
- Remote
- Analysis skills
- Relocation assistance
- Annual leave
5d
Inclusion Officer
Luton Borough Council —Luton
- £49,897 - £54,398 a year
- Remote
- Travel
- IT
- School
- Relocation assistance
- Annual leave
12d
People Operations & Payroll Specialist
OAG Aviation Worldwide —Luton
- Remote
- Human resources
- SharePoint
- Communication skills
14d
Data Analyst (Commercial & Operational)
At Home Dental —High Wycombe
- £33,000 - £38,000 a year
- Monday to Friday
- Remote
- Microsoft Excel
- SQL
- Presentation skills
- Referral programme
1d
Referral Order Panel Volunteer
Luton Borough Council —Luton
- Part-time
- Remote
- English
- Relocation assistance
- Annual leave
8d
CPF
Rosebud Nanny Agency —St Albans
- £15 - £18 an hour
- Full-time
- Remote
- Work from home
Paediatric Audiology Administrator
Whittington Health NHS Trust —Edgware
- £30,630 - £32,346 a year
- Part-time
- Remote
- School
1d
Senior Researcher (Full time / Can be remote working)
Faith Associates —High Wycombe
- £25,000 - £27,000 a year
- Full-time
- Remote
- Doctoral degree
- Master's degree
- Project management
Accounts Payable / Accounts Receivable Specialist
Spreetail —Leighton Buzzard
- £28,000 - £34,000 a year
- Full-time
- Remote
- Analysis skills
- Communication skills
Quick apply
Lead M365 Analyst - SharePoint
Luton Borough Council —Luton
- £39,152 - £41,771 a year
- Remote
- SharePoint
- Relocation assistance
- Annual leave
8d
Childcare Provision Officer
Luton Borough Council —Luton
- Remote
- Microsoft Excel
- English
- Project management
- Relocation assistance
- Annual leave
12d
Litigation & Claims Counsel
NTT Global Data Centers —Hemel Hempstead
- £151,800 - £155,300 a year
- Full-time
- Remote
- English
- Organisational skills
- Communication skills
- Annual leave
- Referral programme
14d
Supplier Relationship Management (SRM) Lead
Luton Borough Council —Luton
- £60,379 - £63,721 a year
- Remote
- Contracts
- Communication skills
- Relocation assistance
- Annual leave
13d

I want to receive the latest job alerts for home working in luton, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Services Advisor Apprentice

Luton Borough Council -
Luton

Apply Now

Job details

Part-time | Apprenticeship
1 day ago

Benefits

Relocation assistance
Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Employee discount

Qualifications

Urdu
Customer service
GCSE
Bengali
English
Windows
Numeracy
Polish
Communication skills
Negotiation

Full job description

Job number

LBC05156

Contract Type

Apprentice

Posting End Date

20 July 2026

Job Area

Customer Services, Revenues and Benefits

About the job

Salary:
Hours per week:
Contract type: Apprenticeship

As a Customer Services Advisor Apprentice at Luton Council, you will play a key role in supporting residents and customers by resolving and processing a wide range of enquiries and service requests across council services. You will learn how to identify and understand customer needs while delivering a professional, polite and customer-focused service to both internal and external customers.

The role will involve using a variety of ICT systems to maintain and update customer records, produce accurate service requests and create concise written reports following customer conversations or interviews. You will also be responsible for verifying customer identification in line with data protection requirements and escalating any potential fraudulent activity to a Team Leader or Supervisor.

You will develop valuable communication and problem-solving skills by negotiating with customers and considering individual circumstances to help achieve positive outcomes. The role will also include processing payments using cash, cheque, credit or debit cards and reconciling systems accurately.

As part of the apprenticeship, you will support customer satisfaction initiatives by assisting with surveys and providing feedback to Team Leaders on areas where services can be improved. You will also help customers access the right support by signposting them to the appropriate services across the council.

The post includes a range of administrative duties to support the delivery of an efficient and effective customer service function.

Please note this role does not attract sponsorship.

About you

We are looking for someone who is enthusiastic, customer-focused and eager to learn and develop within a busy customer service environment.

You will ideally have some experience of working in a customer care environment or dealing with enquiries from the public, either face to face or over the telephone. You should be confident communicating with a wide range of people in a polite, professional and tactful manner.

The successful candidate will be able to gather information, establish facts and use problem-solving skills to support customers effectively. You should be able to work within defined procedures while demonstrating good attention to detail and using your own initiative when appropriate.

You will need to be comfortable using Windows-based computer systems and have good keyboard skills, alongside the ability to produce clear and accurate written notes and carry out administrative tasks such as scanning, indexing and document handling. Good numeracy skills are also important, including the ability to carry out basic calculations.

We are looking for someone who can quickly learn and adapt to new procedures and information, with a willingness to contribute positively to the team and customer experience. The ability to speak a second language that reflects Luton’s diverse communities, such as Bengali, Urdu or Polish, would be an advantage.

You must have a good standard of spoken and written English and demonstrate an understanding of equality and diversity, including how discrimination can affect service delivery and the people we work with.

Applicants should have GCSE English and Maths at pass level, or be willing to work towards achieving these qualifications as part of the apprenticeship.

You should also be flexible in supporting the needs of the service, including adjusting working hours during busy periods when required. Candidates must have lived in the UK for the last three years and be able to travel across the borough as necessary to maintain service delivery standards.

About us

Our ambitious Luton 2040 Vision – that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.

The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?

We welcome applications from all sections of the community and are committed to developing a workforce that reflects the diversity of our borough

Application Process

On occasions, we may close a vacancy early due to a very high number of applications being received.

Benefits

We offer a range of excellent staff benefits which include:

From 25 to 32 days’ annual leave: linked to length of service and grade
Buying annual leave scheme: buy up to 20 days additional annual leave
Career Pathways: step up in your career or move into a specialist area
Pension scheme: with generous employer contributions of up to 19.2 per cent (at April 2026) and 3x salary death in service grant
Generous relocation package: up to £8,000 (subject to eligibility)
Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home
Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns
Training and support: unlimited access to development courses, mentoring and support and clear career pathways
Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons
Arriva Travel Club: great value savings on local bus travel

How to apply

We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out!

Our ‘How to apply' page has more tips to help with your application: How to apply

Apply Now

Refine Your Search

home working jobs in luton, eng

Customer Services Advisor Apprentice

Trainee Mortgage Adviser

Better at Home Call Handler – (Friday & Saturday)

Estate Agent

Foreign Nationals Outreach - Recovery worker

Business Development Executive

Procurement, Policy and Performance Officer

Independent Remuneration Panel Member

Inclusion Officer

People Operations & Payroll Specialist

Data Analyst (Commercial & Operational)

Referral Order Panel Volunteer

CPF

Paediatric Audiology Administrator

Senior Researcher (Full time / Can be remote working)

Accounts Payable / Accounts Receivable Specialist

Lead M365 Analyst - SharePoint

Childcare Provision Officer

Litigation & Claims Counsel

Supplier Relationship Management (SRM) Lead

I want to receive the latest job alerts for home working in luton, eng

Related Searches

Explore jobs in more locations

About the job

About you

About us

Application Process

Benefits

How to apply

Jobseeker tools

Employer Tools

Browse

Stay Connected