Are you passionate about events and want to get your career started as well as gain a qualification?
We’re looking for a motivated, enthusiastic, and detail-driven Events Assistant to join our team. The Apprenticeship side of the opportunity is a 12 month program and provides a strong foundation for a career in the events industry, offering exposure to real projects, clients, and event systems like EventsAir, Cvent and HubSpot.
In this role, you’ll support the delivery of a wide range of events and you’ll gain hands-on experience across virtual event production, onsite check-in and badging, pre-event registration, event website and app build and management, full exhibitor and sponsor management, delegate and group accommodation services, venue finding, and general event operations.
At the end of the 12 month period, the natural next step would be to progress to a conference and event manager role.
The role is generally office-based, but you’ll also be required to travel and attend onsite events to support with our onsite check-in and badging service and other elements of our services.
Key Responsibilities
MICE Concierge supports clients with a comprehensive range of event services. These include virtual event production, onsite check-in and badging, pre-event registration, event website and app build and management, full exhibitor and sponsor management, delegate and group accommodation services, venue finding and more.
Your duties will include:
· Plan, set up, and deliver virtual event production, including speaker briefings, rehearsals, live session support, and technical troubleshooting.
· Assist with the configuration and onsite delivery of onsite check-in and badging, ensuring a smooth delegate experience and accurate badge production.
· Coordinate pre-event registration, including registration build via EventsAir, data management, tracking, confirmation emails, and reminders.
· Build, update, and maintain event websites to ensure accurate content and a seamless user experience.
· Configure and manage event apps, including schedules, notifications, and attendee engagement features.
· Support exhibitor and sponsor coordination, including asset collection, logistics, deadlines, and communications.
· Manage delegate accommodation, including dedicated event website setup, bedroom allocation management, individual bookings, confirmations, special requests, and related administration.
· Support and manage group accommodation bookings, liaising with client and suppliers and maintaining accurate rooming lists.
· Assist with venue sourcing, researching options, comparing proposals, managing contracts and end-to-end support.
· Support the operations team with platform setups using EventsAir.
· Provide administrative support to the operations team using HubSpot.
· Assist with general office and administrative duties to support all departments.
What You’ll Learn
During your apprenticeship, you’ll gain experience in:
· End-to-end event delivery, from planning to execution
· Supplier and venue sourcing
· Delegate management and customer service
· Virtual event production
· Onsite registration management using our market leading hardware.
· Client liaison and customer service
· Event management systems, including EventsAir, Cvent, and HubSpot
· Project management, teamwork, and effective communication
Hours: Monday – Friday, 9.00am – 5.30pm with 1hr unpaid for lunch.
6 hours a week are reserved for ‘off the job’ training, those hours include learning how to complete all tasks and may not be distributed equally across the apprenticeship. This includes, site visits of hotels, listening to hotel presentations, shadowing colleagues, training sessions, systems training and so on.
Other
· Full UK Driving Licence and access to a vehicle
Location: The role is office based and after 4-6 months, some remote working may be considered.
Job Types: Full-time, Fixed term contract, Apprenticeship
Pay: £20,000.00 per year
Benefits:
Ability to commute/relocate:
- Bedford MK45 3QQ: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Travelling to and from conferences can sometimes encroach on evenings and weekends. Is this OK?
Licence/Certification:
- Drivers licence (required)
Willingness to travel:
Work Location: In person
