Desktop support technician Work, Jobs in Luton (with Salaries)

IT Support Technician
Hayward Tyler Ltd —Luton
- Full-time
- Azure
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
16h
IT Support Technician
MAL Contractors (Civil Engineering) Ltd —London
- £24,420.00 - £47,101.73 a year
- Temporary
- Software troubleshooting
- Customer service
- Windows
Quick apply
School IT Technician
Croft MSP —Hertford
- Full-time
- IT
- In-person
- School
- Employee discount
Quick apply
10d
ICT Technician - Schools
hireful —Wembley
- £29,000 - £33,000 a year
- Full-time
- IT
- School
- Teaching
Quick apply
7d

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IT Support Technician
Hayward Tyler Ltd —Luton
Working knowledge of Active Directory, user account administration, security groups, password resets and basic access management.
Quick apply
16h
IT Technician
Interpham Consulting —Luton
Oversee the provision of all IT equipment and services at the school, aiming to ensure high availability and outstanding performance.

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IT Support Technician

Hayward Tyler Ltd -
Luton

Quick apply

Job details

Permanent | Full-time
16 hours ago

Benefits

Free parking
Cycle to work scheme
Free flu jabs
Company pension
Employee discount
Gym membership
Sick pay
On-site parking

Qualifications

Desktop support
TCP
ITIL Certification
Azure
Microsoft Outlook
Customer service
Software deployment
Windows
DHCP
IT support
DNS
SharePoint
IT
TCP/IP
Communication skills
Active Directory
CompTIA A+
Help desk
VPN

Full job description

Job Overview

IT Support Technician. The IT Support Technician supports the IT function in delivering reliable day-to-day technology services across the business. The role provides technical support to users, resolves hardware and software issues, supports Microsoft 365 services, prepares and deploys equipment, and assists with business systems administration and continuous improvement initiatives.

What will you do:

Provide support for users covering desktops, laptops, printers, mobile devices, Microsoft 365, telephony and standard business applications.
Log, update, prioritise and resolve support tickets through the helpdesk system.
Troubleshoot hardware, software, account, access, printing, Wi-Fi, VPN and general network connectivity issues.
Prepare, configure and deploy laptops, desktops, peripherals and mobile devices for new starters, replacements and refresh activity.
Support joiner, mover and leaver processes including account setup, access changes, mailbox configuration and account closure activities.
Assist with administration of Microsoft 365, Active Directory and business systems.
Maintain accurate IT records, support documentation and knowledge base articles.
Provide guidance and basic training to users on IT equipment, Microsoft 365, business applications and safe working practices.
· Support cyber security and compliance activities.
· Assist with IT projects, hardware refreshes, software rollouts, system changes and continuous improvement initiatives.

What you will need

Essential:

Minimum 2 years’ experience in an IT Support, Service Desk, Helpdesk or Desktop Support role.
Experience supporting Microsoft Windows desktop environments and Microsoft 365 services, including Outlook, Teams, OneDrive and SharePoint.
Working knowledge of Active Directory, user account administration, security groups, password resets and basic access management.
Experience supporting laptops, desktops, printers, scanners, mobile devices, meeting room equipment and common business applications.
Understanding of networking fundamentals including TCP/IP, DNS, DHCP, Wi-Fi, VPN and basic connectivity troubleshooting.
Strong troubleshooting, communication and customer service skills.

Desirable:

IT support qualification or certification such as CompTIA A+, Microsoft 365 Fundamentals, Microsoft Azure Fundamentals or ITIL Foundation.
Experience working within a hybrid Active Directory with Microsoft 365 environment.
Experience using a helpdesk or IT service management system.
Exposure to endpoint management, remote support tools, patching, antivirus or device deployment processes.
Experience supporting business-critical systems in a manufacturing or operational environment.

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free flu jabs
Free parking
Gym membership
On-site parking
Sick pay

Work Location: In person

Quick apply

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