control room operator Work, Jobs in luton lu1 (with Salaries)

[6414D] Control Room Operator *including RRA*
National Highways —Potters Bar
- £37,762.50 - £39,262.50 a year
- Typing
- Communication skills
Weekend Call Handler - 6am to 2pm
Teletrac Navman —Milton Keynes
- Weekends only
- Customer service
- English
- IT
Control Room Operator
SQR Group —Cricklewood
- From £13.50 an hour
- 12 hour shift
- In-person
- Communication skills
Quick apply
Weekend Call Handler - 2pm to 8pm
Teletrac Navman —Milton Keynes
- Weekends only
- Customer service
- English
- IT
Call Handler
Teletrac Navman —Milton Keynes
- Full-time
- English
- Organisational skills
- Communication skills
7d
Remote Pilot
Skyports Limited —Aylesbury
- Full-time
- Remote
- Up to 50% travel
- Travel
- Leadership
Quick apply
Production Operative - Team Member 2
pladis —Harlesden
- Weekend availability
- English
- Free parking
- Employee assistance programme
9d
CCTV Operator Security Controller Nights - St Georges Shopping Centre, Harrow
Savills Management Resources —Harrow
- £13.28 an hour
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Privacy Manager (Advisory)
Betway Group —North London
- Management
- Organisational skills
- Employee assistance programme
- Employee discount
12d
Revenue Manager
Camden Town Hotel —London
- Part-time
- Microsoft Excel
- English
- Hotel
- Employee discount
Quick apply
18h

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[6414D] Control Room Operator including RRA

National Highways -
Potters Bar

Apply Now

Job details

£37,762.50 - £39,262.50 a year

Qualifications

GCSE
Typing
Communication skills

Full job description

About the job.

As a Control Room Operator, you’ll be the first line of support when someone makes that crucial roadside call. Whether it's a breakdown, an accident, or an urgent road issue, you'll be the voice of reassurance, the problem-solver, and the one who mobilises the right teams to take action. From setting road signs and signals, to coordinating with emergency services and ensuring our road workers can safely carry out maintenance and upgrades - you’ll be at the heart of it all.

Every day in our Regional Operations Centre is different. It’s fast-paced, dynamic and incredibly rewarding. We take immense pride in our work, knowing that we’re connecting businesses, families, and communities across the country with passion and dedication.

We’re looking for people to join our diverse and energetic team to manage our road networks in the East region, where you’ll be based at our Regional Operations Centre in Potters Bar.

Our Control Room Operator's operate 24/7, 365 days of the year, so our operators work 6 days on, 3 days off. Consisting of: 3 earlies (6am 2.26pm), 3 lates (2pm 10.26pm), 3 rest, 3 covers (can be any of these shifts), 3 nights (10pm 6.26am), 3 rest.

The starting salary for this role is up to £37,762.50 (made up of base salary plus 25% shift allowance and £1500 RRA) increasing to up to £39,262.50 (made up of base salary plus 25% shift allowance and £1500 RRA) after 9 months probation.

Want to find out more about our Control Rooms, take a look here!

Monitoring live traffic conditions, using a range of tools and technologies, such as CCTV cameras, traffic sensors, and real-time data feeds, to keep an eye on traffic flow, congestion, and incidents.
Incident management, when an incident occurs, such as an accident, breakdown, or severe weather event, ROC operators are among the first to respond. You’ll coordinate the immediate response, which might involve dispatching traffic officers, alerting emergency services, or setting up road closures and diversions.
Providing accurate and timely information to road users. This can include updating digital road signs (Variable Message Signs), coordinating with local media, and providing updates to traffic information services.
Working closely with various stakeholders, including the police, fire services, and local authorities, to manage incidents and ensure the safety of road users.
Playing a role in coordinating road maintenance activities and construction work, ensuring that such operations are carried out safely and with minimal disruption to traffic.

About you.

We are looking for people who are great communicators and proficient problem-solvers. If you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it then you’ll be a great fit for our organisation.

Some skills and requirements we are looking for include;

Decision-making and problem-solving skills
Excellent communication skills and telephone manner
Ability to work calmly under pressure
Comfortable with technology and able to quickly learn new systems
A high level of typing proficiency

Other Requirements

GCSE Maths and English (Grade C/4 or above), or equivalent. However, if you do not have these qualifications, please do still apply, as we’re likely to accept applicants who have relevant work experience or similar level qualifications.
Prepared to work shifts as part of a 24/7 cover.

About us.

Here at National Highways, we manage and improve England’s motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads.

We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.

Please note, the advert may close ahead of the deadline if we receive a large number of applications.

Apply Now

Refine Your Search

control room operator jobs in luton lu1

[6414D] Control Room Operator including RRA

Weekend Call Handler - 6am to 2pm

Control Room Operator

Weekend Call Handler - 2pm to 8pm

Call Handler

Remote Pilot

Production Operative - Team Member 2

CCTV Operator Security Controller Nights - St Georges Shopping Centre, Harrow

Privacy Manager (Advisory)

Revenue Manager

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