Customer service & showroom manager Work, Jobs in Lutterworth, Eng (with Salaries)

Customer Service & Showroom Manager
Caesarstone —Husbands Bosworth
- Full-time
- CRM software
- Free parking
- Annual leave
Quick apply
Assistant Manager
Wickes —Hinckley
- Full-time
- Computer literacy
- Travel
- Retail management
- Employee discount
Showroom Assistant Manager
TILE MOUNTAIN LTD —Towcester
- £30,000 a year
- Weekend availability
- Customer service
- Team management
- In-person
- Employee discount
- Referral programme
Quick apply
8d
Customer Service Manager - Furniture and Lighting
Soane Britain —Leicester
- Full-time
- Continuous improvement
- Training & development
- Leadership
4d
Brand Partnership Manager
The Watches of Switzerland Group —Leicester
- Data analysis skills
- Analysis skills
- Employee assistance programme
Retail Sales Advisor - Coventry
Oak Furnitureland —Coventry
- £44,700 - £49,950 a year
- Full-time
- Customer service
- Retail sales
- Free parking
- Employee assistance programme
Sales Advisor
FlooringSuperstore.com —Leicester
- Up to £38,000 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
5d
Showroom Sales Manager
Bathroom Showroom —Leicester
- Full-time
- Sales
- Business development
- Annual leave
- Employee assistance programme
Retail Sales Advisor - Leicester
Oak Furnitureland —Leicester
- £48,300 - £53,950 a year
- Full-time
- Customer service
- Retail sales
- Free parking
- Employee assistance programme
Kitchen Designer
Neptune Market Harborough —Market Harborough
- £28,000 - £35,000 a year
- Weekend availability
- AutoCAD
- CAD
- Customer service
- Employee discount
Quick apply
3d
Sales Executive
Brayley —Coventry
- £22,500 - £65,000 a year
- Full-time
- Customer service
- Communication skills
- Life insurance
- Referral programme
Quick apply
Jaguar Land Rover Business Manager
Sytner —Northampton
- Weekend availability
Store Manager -Tamworth
Oak Furnitureland —Tamworth
- £55,000 - £60,000 a year
- Weekend availability
- Customer service
- Training & development
- Retail management
- Free parking
- Employee assistance programme
2d
CNC SERVICE ENGINEER
NEY —Coventry
- Computer literacy
- Computer skills
- Mechanical knowledge

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Customer Service & Showroom Manager
Caesarstone —Husbands Bosworth
Working closely with the sales, warehouse and operations teams, the successful candidate will ensure Caesarstone’s fabricator customers receive a professional,…
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Customer Service & Showroom Manager

Caesarstone -
Husbands Bosworth

Quick apply

Job details

Full-time

Benefits

Free parking
Annual leave
Company pension
Private medical insurance
On-site parking

Qualifications

CRM software
ERP software
Complaint handling
Relationship management
Customer interaction
Retail experience
Team motivation leadership

Full job description

Caesarstone is an award-winning international designer and manufacturer of premium engineered stone surfaces for a variety of uses and applications. These include bathroom vanities, flooring, quartz countertops, splash backs for kitchens for the commercial and residential interiors sector. We supply low silica and silica free materials, as well as porcelain surfaces. The brand has a reputation as a global design leader, as well as providing the best customer service to channel partners and consumers in the UK.

Following major expansion plans and the relocation of our Head Office and Distribution Centre, we are we are currently recruiting for an experienced Customer Service & Showroom Manager. The successful candidate will be responsible for delivering an exceptional customer experience across all customer touchpoints while ensuring the smooth day-to-day operation of the company's DC showroom. Principally working within Caesarstone’s fabricator customer channel, the role leads the customer service function, including UK based and offshore teams, manages fabricator customer enquiries and orders, oversees showroom presentation and supports sales growth through excellent service and relationship management.

Working closely with the sales, warehouse and operations teams, the successful candidate will ensure Caesarstone’s fabricator customers receive a professional, efficient and consistent service from enquiry through to delivery whilst maximising sales opportunities within the channel. Presenting our showroom to promote customer engagement and create an exceptional customer experience.

If working within a creative environment and maximising sales of a product that you believe in interests you, then look no further! As well as working alongside a professional and inspiring team, we offer a competitive benefits package and the opportunity of development for the right candidate.

Benefits

26 days annual leave + bank holidays & the option to purchase an additional 5 days per year
Private Healthcare
Life Assurance
Will writing service
Pension salary sacrifice
Free on-site parking (and electric charging)
Access to retail discount portal
Discretionary bonus scheme
Generous product discount

Requirements:

Personal Attributes

Customer-focused with a passion for delivering excellent service.
Positive, professional and approachable.
Strong leader who motivates and develops others.
Highly organised and proactive.
Commercially aware with a solutions-focused mindset.
Calm under pressure and resilient.
Confident communicator at all levels.
Adaptable and flexible.
Strong team player who builds positive relationships across the business.

Experience

Essential:

Previous experience managing a customer service team.
Experience working within distribution, wholesale, retail or a similar customer-focused environment.
Experience handling customer complaints and service improvements.
Experience managing customer orders and administration.
Experience using CRM and Microsoft Office applications.
Excellent customer service and relationship management skills.
Commercial awareness.

Desirable:

Experience managing a showroom or retail environment.
Knowledge of ERP or order processing systems.
Experience within interiors, home improvement, building products or a distribution business.

Location website:
UK

Quick apply

Refine Your Search

customer service & showroom manager jobs in lutterworth, eng

Customer Service & Showroom Manager

Assistant Manager

Showroom Assistant Manager

Customer Service Manager - Furniture and Lighting

Brand Partnership Manager

Retail Sales Advisor - Coventry

Sales Advisor

Showroom Sales Manager

Retail Sales Advisor - Leicester

Kitchen Designer

Sales Executive

Jaguar Land Rover Business Manager

Store Manager -Tamworth

CNC SERVICE ENGINEER

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