Lead agent Work, Jobs in Lutterworth, Lec (with Salaries)

Key Account Director
BidvestNoonan —Northampton
- Up to £57,312.72 a year
- Full-time
- Bachelor's degree
- Travel
- Leadership
Quick apply
Sales & Service Team Leader
Gallagher —Rugby
- £32,000 - £37,000 a year
- Full-time
- Conflict management
- Recruiting
- Training & development
- Life insurance
- Referral programme
CX Conversation Agent - Part Time
Loaf —Nuneaton
- Part-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Business Development Representative - B2C
LSL Property Services —Kettering
- Full-time
- Remote
- CRM software
- Business development
- Communication skills
Operations and Events Lead
NFA —Coventry
- £15,500 - £17,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Supervising experience
- Travel
- Free parking
- Annual leave
Quick apply
2d
Property Consultant (Estate Agency)
Gauld Estate Agents —Northampton
- From £12,000 a year
- Weekend availability
- Hybrid work
- CRM software
- English
- Business development
Quick apply
Lead Agent
Wilson James —Birmingham
- £13.44 an hour
- Full-time
- Customer service
- Computer literacy
- English
- Annual leave
- Employee discount
9d
Airfield Supervisor
Birmingham Airport —Birmingham
- £51,892 a year
- Team management
- Leadership
2d
Partnership Manager
Simply Conveyancing —Daventry
- £28,000 - £30,000 a year
- Full-time
- CRM software
- In-person
Quick apply
3d
Events Coordinator
Alliance Automotive Group —Birmingham
- CRM software
- Travel
- Communication skills
Quick apply
2d
Senior Land Officer
National Gas —Warwick
- £50,000 - £63,000 a year
- Full-time
- Travel
Service Desk Manager
ParentPay Group —Coventry
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Communication skills
Surveying Quality Manager
LSL Property Services —Kettering
- Full-time
- Remote
- Data analysis skills
- Analysis skills
- Continuous improvement
2d
Centre Manager
British Summer School —Corby
- £1,048.11 - £1,174.62 a week
- Weekend availability
- Management
- Medication administration
- Databases
- Annual leave
Shipping and Trade Compliance Manager
Preci-Spark —Loughborough
- £43,000 - £46,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Free parking
- Employee discount
Quick apply
13d
SALES EXECUTIVE
Verisure Services (UK) Limited —Coventry
- £3,800 - £6,000 a month
- Full-time
Quick apply
Premium Support Relationship Manager
Reapit UK —Solihull
- Hybrid work
- Continuous improvement
- Training & development
- Communication skills
- Annual leave
Quick apply
Principal Surveyors - Disposal and Acquisition
Leicestershire County Council —Leicester
- £49,221 - £53,826 a year
- Full-time
- Hybrid work
- No degree
- Flexible schedule
13d
Commercial Property Manager
NAA-Jones Lang LaSalle Resources —Northampton
- Full-time
- Sales
- Contracts
- Budgeting
Quick apply
Technical Surveying Manager
LSL Property Services —Kettering
- Full-time
- Remote
- Data analysis skills
- Analysis skills
- Continuous improvement

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Key Account Director

BidvestNoonan -
Northampton

Quick apply

Job details

Permanent | Full-time
Up to £57,312.72 a year

Qualifications

Succession planning
Sales contract negotiation
Client engagement
Stakeholder liaison
Profit & loss
Bachelor's degree
Continuous improvement cycles oversight
Partnership building
Contract renewal support
Customer renewal management
Relationship management
Operational strategy development
Security
Financial management
Leadership
Corporate regulatory compliance oversight
COSHH compliance

Full job description

About The Role

Title: Shopping Centre Key Account Director - Security and Cleaning

Location: National Role (with travel)

Salary: Competitive + car allowance + bonus

Role Purpose

The Shopping Centre Key Account Director – Security & Cleaning is responsible for the strategic leadership, operational excellence, and commercial performance of all security and cleaning services delivered across a national portfolio of shopping centres.

The role ensures safe, secure, welcoming, and compliant environments for customers, retailers, landlords, and asset managers, while driving continuous improvement, contract performance, and value creation.

Strategic Leadership

Define and deliver a national strategy for security and cleaning services aligned with client, landlord, and asset management objectives.
Act as the senior subject-matter expert for retail security, customer safety, and cleaning excellence within shopping centre environments.
Lead nationwide initiatives covering innovation, technology adoption, sustainability, and service transformation.
Represent the organisation at senior level meetings, client forums, and industry bodies.

Operational Excellence

Oversee security (manned guarding, mobile patrols, control rooms, CCTV, incident management) and cleaning operations across multiple shopping centres.
Ensure consistent high service standards, customer experience, and brand alignment across all sites.
Establish and monitor KPIs, SLAs, and performance frameworks, driving accountability at regional and local levels.
Manage critical incidents, high-risk events, and business continuity planning.
Preparation and delivery of monthly and quarterly client review presentations.

Compliance & Risk Management

Ensure full compliance with UK legislation and industry standards, including:
- Health & Safety at Work Act
- BS 7499 (Security Guarding)
- SIA licensing and ACS standards
- COSHH and cleaning compliance
- Equality, Safeguarding, and Data Protection requirements
Lead risk assessments, audits, and governance reviews across the national estate.
Act as the escalation point for serious incidents, reputational risk, and client concerns.

Commercial & Financial Management

Hold full P&L responsibility for the national shopping centre portfolio.
Manage budgets, cost control, margin delivery, and value engineering.
Lead contract negotiations, mobilisations, retentions, and renewals.
Identify growth opportunities, added-value services, and innovation pathways.

Client & Stakeholder Engagement

Develop senior relationships with:
- Shopping centre owners and landlords
- Managing agents and asset managers
- Retail directors and centre management teams
Serve as the primary national escalation point for key clients.
Support bids, tenders, and proposals relating to shopping centre security and cleaning.

People Leadership

Lead, mentor, and develop a high-performing soft services team at each centre.
Drive engagement, diversity, wellbeing, and talent development across large frontline workforces.
Ensure robust succession planning and capability building.
Champion a culture of professionalism, accountability, and customer focus.

Essential Requirements

Proven senior leadership experience in multi-site security and/or cleaning operations, ideally within:
Real estate
Shopping centres
Strong understanding of UK security and cleaning regulations, standards, and best practice.
Demonstrable experience managing large-scale P&L and complex contracts.
Ability to operate credibly at client, and executive level.
Excellent people leadership skills across geographically dispersed teams.
Commercially astute, data-driven, and outcome focused.
Willingness to travel extensively across the UK.

About Us

‘For nearly 50 years, we’ve played a vital role in helping our customers succeed. Built on strong, long‑standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.

Our purpose guides every action and decision we make, “to proudly create safer and healthier communities today, for tomorrow.” It reflects who we are, what we stand for, and the impact we strive to make every day.

Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve—now and for generations to come. 'When you join Bidvest Noonan, you’re joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.’

Quick apply

Refine Your Search

lead agent jobs in lutterworth, lec

Key Account Director

Sales & Service Team Leader

CX Conversation Agent - Part Time

Business Development Representative - B2C

Operations and Events Lead

Property Consultant (Estate Agency)

Lead Agent

Airfield Supervisor

Partnership Manager

Events Coordinator

Senior Land Officer

Service Desk Manager

Surveying Quality Manager

Centre Manager

Shipping and Trade Compliance Manager

SALES EXECUTIVE

Premium Support Relationship Manager

Principal Surveyors - Disposal and Acquisition

Commercial Property Manager

Technical Surveying Manager

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