patient experience manager Work, Jobs in lutterworth, lec (with Salaries)

Operations Manager
Leonardo Hotel Hinckley Island —Hinckley
- Hotel
- Referral programme
Quick apply
4d
Operational and Performance Manager, Imaging
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £49,387 - £56,515 a year
- Full-time
- Microsoft Excel
- SQL
- Project management
2d
Patient Administration Manager - Endoscopy
George Eliot Hospital NHS Trust —Nuneaton
- £32,073 - £39,043 a year
- Full-time
- Leadership
- Annual leave
- Referral programme
1d
People Support Officer, Staff Engagement
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £32,073 - £39,043 a year
- Full-time
4d
Non-Pharmacist Pharmacy Manager
SWFT Clinical Services Ltd —Coventry
- £40,288 a year
- Full-time
- Analysis skills
- Organisational skills
- Leadership
- Employee assistance programme
- Employee discount
6d
Property Manager
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £49,387 - £56,515 a year
- Full-time
- Analysis skills
- Communication skills
8d
Population Health Management (PHM) BI Manager
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £57,528 - £64,750 a year
- Full-time
- Microsoft Excel
- Microsoft Access
1d
Pathology Order Communications Specialist
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £39,959 - £48,117 a year
- Full-time
- Maintenance
- Communication skills
2d
Urgent and Emergency Care Practitioner
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £39,959 - £48,117 a year
- Full-time
7d
Trainee Bus Driver - With Apprenticeship Qualification
Stagecoach —Rugby
- £15.74 an hour
- Weekend availability
- No experience needed
- Driving
- School
- Paid training
- Employee assistance programme
Hospital Housing Triage Officer
Blaby District Council —Narborough
- £26,403 - £28,598 a year
- Full-time
- Microsoft Excel
- Administrative experience
- SharePoint
Senior Admin Officer, Cancer Services
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £25,760 - £27,476 a year
- Full-time
- Communication skills
- Time management
1d
Quality Manager
Healthxchange —Kettering
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Lung Cancer Screening Specialist Nurse
University Hospitals Coventry and Warwickshire NHS Trust —Rugby
- £39,959 - £48,117 a year
- Full-time
10d
Phlebotomy Team Leader
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £25,760 - £27,476 a year
- Weekend availability
2d
Operational Trainer
Barchester Healthcare —Northampton
- £34,000 a year
- Remote
- Driving
Quick apply
2d
Project Manager
System C —Leamington Spa
- Full-time
- Project management
- Travel
- Communication skills
2d
Paediatric and Neonatal Dietetic Service lead
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £57,528 - £64,750 a year
- Part-time
- Care plans
- Negotiation
8d
Clinical Services Manager
Turning Point —Northampton
- £54,000 - £63,000 a year
- Full-time
4d
Medical Secretary, HPB
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £28,392 - £31,157 a year
- Full-time
9d

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Operations Manager

Leonardo Hotel Hinckley Island -
Hinckley

Quick apply

Job details

4 days ago

Benefits

Referral programme

Full job description

Be Yourself – Be a Bold Team Player – Be Leonardo
Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland!

Main Tasks

Drive and deliver exceptional guest care at all times
Manage your team effectively by maintaining great communication and sharing knowledge to aid your team members’ development
Ensure customer satisfaction by setting clear targets and expectations through the team
Personally monitor customer satisfaction by observing, reporting, communicating, networking, maintaining important accounts, and responding to customer complaints in a timely manner, etc.
Ensure hotel operation meets the company's set targets and vision, taking proactive measures where appropriate
Supervise recruitment and training of employees, and ER processes
Manage Health & Safety legislation and implications including HACCP and COSHH, with awareness of all emergency procedures
Build and maintain contact with appropriate official bodies concerned with industry and other business associations
Oversee procurement, working closely with central functions
Adhere to Company policies, procedures and relevant legislation at all times – including, but not limited to, Data Protection and Health and Safety regulations
Utilise all relevant systems correctly to complete tasks in a timely manner
Complete any other reasonable request made by a member of the senior management team

Person Specification

Develop a unique style focused on providing exceptional guest service and overall success for the hotel and wider business
Naturally confident leader with a friendly, lead-by-example work style; willing to inspire and grow operational teams
Confident working within brand guidelines to deliver consistent results
Positive approach to handling multiple challenging priorities and assignments
Genuine passion for engaging, nurturing and developing individuals
Decisive, innovative and driven
Patient and understanding

Measurable Performance Indicators

Demonstrating the Company vision, mission and values when interacting with colleagues and guests
Fulfilment of the job skills checklist
Aspire to exceed hotel revenue goals
Achieving agreed KPIs
Engagement, wellness, development and performance of the team
Customer satisfaction scores e.g. Booking.com
Regular review meetings with line manager
Departmental meetings and individual review meetings with the team

Ongoing Learning

GROWonline BELONG induction and development courses
Management induction
Monthly technical Academy for management
The People Programme
Passion 4 People programme
‘Come Join Us’ Guest Care training
Opportunity to apply for internal development programmes, such as:

o ‘My Ops’ Duty Management training
o ‘Fast Forward’ Management Development programme
o ‘Accelerate’ Development programme
o Level 4 Apprenticeships in Hospitality Management
INDLH

Some of the perks our Operations Manager could enjoy include:

Special rates on Leonardo Hotel rooms across the UK & Europe
Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
Talent referral scheme
Thank You Week: from ice cream trucks to yoga classes and lots in between!
Wellbeing Calendar
Ongoing job-related training programmes with clear paths for progression

We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

Why come join us as a Operations Manager?

We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!

Quick apply

Refine Your Search

patient experience manager jobs in lutterworth, lec

Operations Manager

Operational and Performance Manager, Imaging

Patient Administration Manager - Endoscopy

People Support Officer, Staff Engagement

Non-Pharmacist Pharmacy Manager

Property Manager

Population Health Management (PHM) BI Manager

Pathology Order Communications Specialist

Urgent and Emergency Care Practitioner

Trainee Bus Driver - With Apprenticeship Qualification

Hospital Housing Triage Officer

Senior Admin Officer, Cancer Services

Quality Manager

Lung Cancer Screening Specialist Nurse

Phlebotomy Team Leader

Operational Trainer

Project Manager

Paediatric and Neonatal Dietetic Service lead

Clinical Services Manager

Medical Secretary, HPB

I want to receive the latest job alerts for patient experience manager in lutterworth, lec

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