Customer service coordinator Work, Jobs in Lydd, Ken (with Salaries)

Customer Coordinator
Advo Health —Ashford
- £24,851.23 a year
- Full-time
- Hybrid work
- Customer service
Billing Operations Coordinator
wavenet —Canterbury
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply

Related jobs to explore

Based on your search for customer service coordinator

Relationship & Engagement Lead
Psicon —Canterbury
Please note, Psicon operate a ‘safer recruitment’ policy and will require candidates to undergo full referencing (covering a 3-year period), an enhanced DBS…
£31,677 - £37,250 a year
Quick apply
5d
Motorhome & Camper Handover specialist
Campersales Ltd —Burgess Hill
Working closely with our sales team, workshop, and customers, you will develop a thorough understanding of the campervans and motorhomes we retail.
£35,000 - £40,000 a year
Quick apply

I want to receive the latest job alerts for customer service coordinator in lydd, ken

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service coordinator jobs near lydd, ken

Deputy Manager jobs in Canterbury

Customer Service Coordinator jobs in Warwick

Civil Service jobs in Portsmouth

Customer Service Coordinator jobs in Eastbourne

Tfl London Underground Customer Service Jobs jobs in London

Project Coordinator jobs in Bristol

Customer Service Coordinator jobs in London

Customer Service Coordinator jobs in Wallingford Ox10

Customer Success Manager jobs in Manchester

Deputy Manager jobs in Ashford

Senior Manager jobs in London

Deputy Manager jobs in Shrewsbury

Pr Manager jobs in London

Deputy Manager jobs in Tamworth

Restaurant Manager jobs in Liverpool

Deputy Manager jobs in Ipswich

Customer Coordinator

Advo Health -
Ashford

Apply Now

Job details

Full-time
£24,851.23 a year

Qualifications

Customer service

Full job description

At Advo Health, we’re the largest and leading subcontractor in government health assessments, helping the Department of Work and Pensions ensure that those who are most in need of support receive it. With experienced healthcare professionals throughout the UK, we’re proud that more than 95% of people say they had a positive assessment experience with us.

About the role

We’re looking for a Customer Coordinator to join our Advo Health team on a permanent, full-time basis. This is a vital customer-facing role within our government health assessments service, responsible for ensuring a positive claimant journey throughout the assessment process.

You’ll be the first point of contact for claimants attending disability assessments, delivering that crucial great first impression that contributes to our 95%+ positive experience rating. Working from an Assessment Centre with hybrid working opportunities, you’ll support both claimants and healthcare professionals to ensure smooth, productive assessment days with minimal impact on those we serve.

This is an excellent opportunity for someone with strong customer service skills who wants to make a real difference in supporting people through what can be a daunting process, while working in a caring and understanding environment.

What you’ll be doing

As a Customer Coordinator, you’ll:

Oversee the day-to-day running of the Assessment Centre reception area.
Conduct courtesy calls with claimants in advance of their appointments.
Assist customers with form completion including expense claims.
Use in-house computer systems to update records accurately and reschedule appointments when needed.
Advise healthcare professionals and management teams of additional claimant needs.
Prepare and maintain assessment rooms and equipment to ensure readiness for assessments.
Maintain a clean and professional workspace that creates a welcoming environment.
Escalate any accidents, incidents or inappropriate behaviour immediately.
Provide cover at other sites when required and support general administrative duties.
Build strong relationships with claimants, healthcare professionals, and the wider team.

Benefits & Culture

We strive to live and breathe our values, underpinned by a passion for what we do and a people-centric approach. Our benefits include flexible working opportunities and more: www.ascenti.co.uk/careers

Ashford, TN23 1PP - United Kingdom

Full time

£24,851.23

Apply Now

Refine Your Search

customer service coordinator jobs in lydd, ken

Customer Coordinator

Billing Operations Coordinator

Related jobs to explore

I want to receive the latest job alerts for customer service coordinator in lydd, ken

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected