Lettings Negotiator / Property Assistant
Greystones Lettings – Bexhill-on-Sea
Full Time | Permanent
Join one of the fastest-growing independent letting agents in East Sussex.
Greystones Lettings is expanding, and we're looking for an enthusiastic, driven and customer-focused Lettings Negotiator / Property Assistant to join our busy and ambitious team.
This is an exciting opportunity to become part of a modern, forward-thinking agency covering Bexhill, Hastings, Battle and Eastbourne. Whether you already have experience in lettings or you're looking to build a long-term career in the property industry, we'd love to hear from you.
The Role
No two days are the same. You'll be supporting landlords and tenants throughout the lettings process while helping deliver exceptional customer service.
Your responsibilities will include:
- Registering new applicants and matching them to suitable properties.
- Arranging and conducting property viewings.
- Negotiating tenancy offers between landlords and tenants.
- Managing enquiries by telephone, email and in person.
- Assisting with tenancy progression, referencing and move-ins.
- Uploading and maintaining property listings across Rightmove and other portals.
- Liaising with landlords, tenants and contractors.
- Carrying out routine property inspections (where required).
- Supporting the Property Management team with administration.
- Ensuring compliance documentation is accurate and up to date.
- Working towards individual and team performance targets.
About You
We're looking for someone who is:
- Friendly, professional and confident dealing with people.
- Highly organised with excellent attention to detail.
- Motivated, proactive and eager to learn.
- A great communicator both verbally and in writing.
- Comfortable working in a fast-paced environment.
- IT confident and able to learn new systems quickly.
- A strong team player with a positive attitude.
Essential
- Full UK Driving Licence.
- Access to your own vehicle.
- Excellent customer service skills.
- Smart, professional appearance.
Desirable
- Previous experience within estate agency, lettings, property management, sales or customer service.
- Knowledge of the local property market.
- Experience using STREET, Alto, Reapit or similar CRM software (training provided if required).
What We Offer
- Competitive basic salary (dependent on experience).
- Performance-related bonus scheme.
- Ongoing training and professional development.
- Genuine opportunities for career progression.
- Friendly and supportive team environment.
- Paid holiday.
- Free on-site parking.
Why Greystones?
At Greystones, we're passionate about property and even more passionate about people. We pride ourselves on delivering outstanding customer service, embracing technology, and building lasting relationships with our landlords and tenants.
If you're looking to join a business where your hard work is recognised, your ideas are valued and your career can genuinely progress, we'd love to hear from you.
Pay: From £26,436.80 per year
Application question(s):
- Full driving licence and access to a car
Work Location: In person