Full time Work, Jobs in Lydney, Eng (with Salaries)

Customer Service Assistant (UKI2)
VSE AVIATION —Lydney
- From £26,436.80 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Operations Manager
EMR Group —Sharpness
- Full-time
- Continuous improvement
- Team management
- Annual leave
Quick apply
Machine Operator
Protos —Berkeley
- Full-time
- Programmable logic controllers
- In-person
- Mechanical knowledge
- Employee assistance programme
Quick apply
Wildlife Ranger
Forestry England —Forest of Dean
- £34,793 a year
- Part-time
- English
- Travel
- Free parking
- Employee discount
12d
General Administration Assistant
Mikris Finishers Limited —Stonehouse
- £14.50 - £16.00 an hour
- Full-time
- Inventory control
- Computer literacy
- Administrative experience
Quick apply
4d
Administration Officer (Estates)
Forestry England —Coleford
- £26,959 a year
- Part-time
- English
- Administrative experience
- Free parking
- Employee discount
1d
Project Delivery Coordinator
Phoenix Play —Bristol
- £28,000 - £35,000 a year
- Full-time
- In-person
- Leadership
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
10d
Sawyer
Forest of Dean Stone Firms —Lydney
- From £12.71 an hour
- 8 hour shift
- No experience needed
- In-person
- Life insurance
Quick apply
Warehouse Colleague
ASDA —Chepstow
- £14.01 an hour
- Weekend availability
- Annual leave
- Employee assistance programme
11d
Resourcing Advisor
Coleg Gwent —Usk
- £32,074 - £35,629 a year
- Full-time
- Hybrid work
- Education
- Human resources
- Recruiting
- Free parking
- Work from home
Quick apply
Administration Officer (Estates)
Forestry Commission —Coleford
- £26,959 a year
- Full-time
- Microsoft Office
- Administrative experience
- Presentation skills
1d
Customer Service Representative - Bristol
Diligenta —Bristol
- £26,228 a year
- Full-time
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Ambulance Care Assistant
Bristol Ambulance —Bristol
- £12.71 an hour
- Full-time
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Store Manager
Domino's —Coleford
- Weekend availability
- Inventory control
- Sales
- Customer service
- Paid training
- Annual leave
Wedding and Events Assistant
Eastwood Park —Wotton-under-Edge
- £27,777.75 a year
- Weekend availability
- CRM software
- Business development
- Communication skills
- Free parking
- Employee discount
Quick apply
14d
Service Desk Analyst
Hazlewoods —Cheltenham
- £27,000 - £35,000 a year
- Full-time
- Computer networking
- Communication skills
- Annual leave
- Employee assistance programme
Centre Support Administrator
ASDAN —Bristol
- £26,600 a year
- Part-time
- Hybrid work
- Databases
- Continuous improvement
- Relocation assistance
- Sick pay
Quick apply
10d
Customer Relationship Manager
Ecotricity —Stroud
- £29,410 - £30,210 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Organisational skills
- Work from home
- Employee discount
Quick apply
Sustainable Supply Chain Co-Ordinator (Graduate)
Commercial —Cheltenham
- £27,000 - £33,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Business
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
Merchandising Assistant
Goose & Gander Ltd —Yate
- £27,500 - £32,000 a year
- Full-time
- Merchandising
- Analysis skills
- In-person
- Employee discount
Quick apply

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Customer Service Assistant (UKI2)

VSE AVIATION -
Lydney

Apply Now

Job details

Full-time
From £26,436.80 a year

Qualifications

Microsoft Powerpoint
Microsoft Word
Sales support
Customer service call handling
Microsoft Excel
Stakeholder liaison
ERP systems
ERP software
Internal department liaison
English
Microsoft Office Suite
Complaint handling
Customer relationship management
Data entry
Relationship management
Customer interaction
Root cause analysis
Communication skills
Supply chain customer service

Full job description

SUMMARY: The Customer Service Assistant is responsible for processing customer orders and other sales focused support to the customers. They must formulate positive relationships with customers, employees, and vendors while supporting various departments within the company.

DUTIES & RESPONSIBILITIES:

Responsibilities include, but are not limited to:

Communicate with customers by telephone or email to provide information about products and order statuses.
Keep records of customer interactions or transactions; record details of inquiries, complaints, or comments, as well as actions taken.
Review customer purchase orders to assess requirements.
Process and maintain customer purchase orders (e.g., order entry, etc.) inputting in ERP.
Interact with the different positions in the warehouse as well as with other functions such as Customer Service and Quality to ensure that orders are resolved in an acceptable time frame.
Liaise with freight forwarders regarding collection of customer orders Including obtaining proof of export and confirmation of end destination for exported orders.
Prioritize orders with issues based on required ship date and help determine whether orders can proceed without additional input.
Review and action open orders that are pending resolution. Performs research in ERP to potentially resolve order issues.

For all critical orders, ensure timeliness of shipment through internal coordination and liaison with other functional stakeholders.
Resolve customer claims with functional departments (Accounting, Quality Assurance, etc.), Credit & Rebill, RMA process, determine root cause, recommend and implement corrective actions.
Assist the Customer Service team with administrative, technical, and clerical support.
Establish and maintain a trusting, positive and profitable relationship between the customers and the Company.
Provide additional support for other departments with accurate and timely information to ensure customer expectations are met in an effective and professional manner.
Other duties as assigned.

MINIMUM REQUIREMENTS:

High School diploma or equivalent.
2 years of relevant/technical work experience.
High level communication and interpersonal skills.
High level of accuracy and attention to detail, as well as ability to use initiative when prioritizing orders/tasks.

Proficient using various software, applications, and programs, including Microsoft Office programs (Excel, PowerPoint, and Word).
Ability to function in a diverse, fast paced service environment, while maintaining a positive and proactive approach to a multitude of issues and challenges.
Reputable communicator through writing and oral actions with customers, peers, and management.
Ability to write, read and speak English.

PREFERRED REQUIREMENTS:

3+ years of general work experience.
1+ years of experience in the Aviation industry.

Salary from £26,436.80 per annum. The final offer will reflect the successful candidate's skills, experience, and qualifications. In addition, this role offers the opportunity to participate in the company's bonus programme, subject to eligibility and performance criteria.

Apply Now

Refine Your Search

full time jobs in lydney, eng

Customer Service Assistant (UKI2)

Operations Manager

Machine Operator

Wildlife Ranger

General Administration Assistant

Administration Officer (Estates)

Project Delivery Coordinator

Sawyer

Warehouse Colleague

Resourcing Advisor

Administration Officer (Estates)

Customer Service Representative - Bristol

Ambulance Care Assistant

Store Manager

Wedding and Events Assistant

Service Desk Analyst

Centre Support Administrator

Customer Relationship Manager

Sustainable Supply Chain Co-Ordinator (Graduate)

Merchandising Assistant

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