Customer solutions specialist Work, Jobs in Lydney, Gls (with Salaries)

Customer Services Specialist
Yokohama TWS —Lydney
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2d
Customer Solutions Specialist
Devon Bay Solutions —Bristol
- £28,000 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Work from home
Quick apply
2d
Customer Success Specialist
Sparkol Ltd —Bristol
- £25,000 - £32,000 a year
- Full-time
- Hybrid work
- CRM software
- Work from home
Quick apply
11d
Category Specialist
TVS Supply Chain Solutions —Emersons Green
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Office
- Negotiation
- Employee assistance programme
- Employee discount
Quick apply
Business Support Co-ordinator
AES Food Equipment —Clevedon
- From £29,000 a year
- Full-time
- Customer service
Quick apply
14d
Content Editor – Language Specialist
Likewize —Bristol
- Full-time
- English
- Organisational skills
- Communication skills
- Free parking
Quick apply
Production & Warehouse Supervisor
elix sourcing solutions —Gloucester
- £40,000 - £50,000 a year
- Monday to Friday
- Warehouse experience
- Leadership
Regional Sales Manager
Cross Rental Services Group —Bristol
Quick apply
Senior Product Developer (Food)
Bart Ingredients Co Ltd —Bristol
- Up to £39,997 a year
- Full-time
- Hybrid work
- No degree
- Travel
- Free parking
- Store discount
Quick apply
11d
Service Delivery Specialist
QA Limited —Cheltenham
- AI
- Annual leave
- Employee assistance programme
Equipment Support Lead
TVS Supply Chain Solutions —Emersons Green
- £100 a day
- Full-time
- Hybrid work
- Engineering
- System design
- Maths
- Health & wellbeing programme
- Work from home
Quick apply
Manufacturing Engineer (CAD/CAM & CNC)
Lydwood (Glos) Ltd —Lydbrook
- £28,500 - £45,000 a year
- Full-time
- CAD
- In-person
- Communication skills
Quick apply
Service Delivery Specialist
QA —Cheltenham
- AI
- Annual leave
- Employee assistance programme
Manager of Dedicated Implementations - EMEA
Ashby —Bristol
- £110,000 - £165,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Inventory Specialist
GXO Logistics —Bristol
- £39,100 a year
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Regional Scheduling Team Leader
HSL Compliance Limited —Ross-on-Wye
- £28,000 - £32,000 a year
- Communication skills
- Time management
- Annual leave
- Sick pay
Quick apply
Project Support Assistant
Assystem —Bristol
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Renewable Energy Heating/Solar/BESS Surveyor/Designer.
Redbridge and Sons Property Services Ltd —Gloucester
- £29,000 - £37,500 a year
- Overtime
- Customer service
- Presentation skills
- Plumbing
- Free parking
- Employee discount
Quick apply
10d
Business Development Manager
SIG Plc —Bristol
- Business development
- Employee discount
- Life insurance
Engineering Administrator
Nationwide Platforms —Bristol
- Full-time
- Microsoft Office
- Communication skills
10d

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Customer Services Specialist

Yokohama TWS -
Lydney

Apply Now

Job details

2 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
ERP systems
English
Microsoft Office
Organisational skills
Communication skills

Full job description

About Us: We are Yokohama TWS, a leading global supplier of tires and complete wheels for the agricultural, material handling, construction, motorcycles segments. We design and manufacture tire and wheel solutions made for the future. With a combination of value, safety and ease, our solutions provide a more productive and sustainable performance our customers demand. We pair the expertise and power of our global reach with the care and knowledge of local proximity. This brings innovation, technology and sustainability together to answer the specific needs of our customers. All while continuing to reduce our and their impact on the planet. Our people take ownership to deliver on this promise every day. We are a global Company with a local reach, operating in more than 50 Countries worldwide with 5.300 employees of 40 different nationalities, 12 state-of-the-art plants and 4 innovation centers. We are part of Yokohama Rubber Co., Ltd., a global leader in the tire industry with 1094 billion yen in revenues (approx. 6.7 billion euro), approximately 34,000 people around the globe and with operations in more than 120 countries. If you have an entrepreneurial mindset, enjoy taking responsibilities and getting things done in the right way, join us! We are plenty of opportunities to grow and develop in a truly dynamic and easy-going environment.

GENERAL JOB DESCRIPTION

The Customer Service Specialist is responsible for the delivery of high-quality customer service to internal and external customers. This individual should strive daily for Customer Service Excellence, continuously improving our service standards by making sure the customers’ needs are taken care of in a timely, accurate, and professional manner. This individual should anticipate the needs of the customer and work to prevent any interruptions in service. This individual must be an independent thinker and be able to collaborate with their team, other internal teams, and support sales.

KEY RESPONSIBILITIES / AUTHORITIES (IF APPLICABLE)

Answer customer calls and reply to customer emails
Enter orders into the ERP and follow the order progress through to delivery
Navigate and communicate with customers via customer web portals if applicable
Develop expertise for identifying product availability and product lead times
Maintain accurate and organized records of orders, credits, returns
Resolve customer issues professionally and in a timely manner
Support team selling efforts, follow through on inquiries
Participate in customer calls and visits, team calls and meetings
Other duties as assigned

KEY DELIVERABLES / KPIs (IF APPLICABLE)

Customer Satisfaction
Productivity/Accuracy

JOB REQUIREMENTS (EXPERIENCE, SKILLS, COMPETENCIES, EDUCATION…)

High school diploma
Proficient in Microsoft Office, Word, Excel, PowerPoint
Ability to learn ERP and new systems quickly and efficiently
Fluent English (another language is a plus)
Proficient knowledge of customer service, and standard office practices and procedures
Outstanding communication skills, both written and verbal
Ability to manage complexity and work under pressure
Ability to self-motivate, work independently, and as a part of a team
Strong organizational skills, attention to detail, ability to multitask and follow through
Ability to solve practical problems, to interpret documents and write correspondence and reports

Apply Now

Refine Your Search

customer solutions specialist jobs in lydney, gls

Customer Services Specialist

Customer Solutions Specialist

Customer Success Specialist

Category Specialist

Business Support Co-ordinator

Content Editor – Language Specialist

Production & Warehouse Supervisor

Regional Sales Manager

Senior Product Developer (Food)

Service Delivery Specialist

Equipment Support Lead

Manufacturing Engineer (CAD/CAM & CNC)

Service Delivery Specialist

Manager of Dedicated Implementations - EMEA

Inventory Specialist

Regional Scheduling Team Leader

Project Support Assistant

Renewable Energy Heating/Solar/BESS Surveyor/Designer.

Business Development Manager

Engineering Administrator

I want to receive the latest job alerts for customer solutions specialist in lydney, gls

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