Customer experience lead Work, Jobs in Lyme Regis, Dor (with Salaries)

Customer Experience Lead
LUNA & me —Beaminster
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Free parking
- Employee discount
Quick apply
4d
Branch Manager
Travis Perkins —Lyme Regis
- Full-time
- Sales
- Communication skills
- Employee discount
Senior Account Manager
Iconography Ltd —Ilminster
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
- Free parking
- Work from home
Quick apply
11d
Chef/Cook Lyme Regis
The Cobb Arms inn —Lyme Regis
- £12.21 - £17.00 an hour
- Weekend availability
- Culinary experience
- Cooking
- In-person
- Employee discount
Quick apply
14h
Sales Advisor
Glow Green Ltd —Dorchester
- £45,000 - £70,000 a year
- Full-time
- Customer service
- Driving
- In-person
- Annual leave
- Employee discount
Quick apply
2d
Service Designer
Magna Housing —Dorchester
- £48,719 a year
- Full-time
- No degree
- Travel
- IT
Customer Services Portfolio Manager
EDF Energy —Exeter
- £45,760 a year
10d
Customer Communications Manager
South West Water —Exeter
- Project management
- Communication skills
- Annual leave
- Employee assistance programme
9d
Shift Manager - Hospitality
Hive Beach Company Ltd —Burton Bradstock
- From £13.50 an hour
- Weekend availability
- Hospitality
- Customer service
- Restaurant management
- Store discount
- Employee discount
Quick apply
Undergraduate Technical Placement - Crewkerne
YeoValley —Crewkerne
- £25,396 a year
- Organisational skills
- Communication skills
Quick apply
Business Development Manager
Clear Business —Exeter
- Up to £40,000 a year
- Full-time
- Hybrid work
- Sales
- Free parking
- Employee discount
Quick apply
9d
Sales Manager
Furniture Village —Taunton
- £42,500 - £51,500 a year
- Full-time
- Employee discount
Quick apply
Lead Building Safety Manager
Magna Housing —Dorchester
- £62,100 a year
- Full-time
- Travel
- Leadership
- Annual leave
- Sick pay
7d
Finance Assistant
Clipper Contracting Group Ltd —Dorchester
- £25,000 - £27,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
Experienced General Manager
WD Pub Group —Williton
- From £13.71 an hour
- Full-time
- Hospitality
- Management
- Culinary experience
Quick apply
11d
Estate Agent Branch Manager
Wilson Tominey Group Ltd —Weymouth
- £50,000 - £70,000 a year
- Full-time
- Administrative experience
- Driving
- Organisational skills
Quick apply
10d
Team Leader
Card Factory —Bridport
- £13 an hour
- Leadership
Castle and Visitor Coordinator
Powderham Castle —Exeter
- £26,000 a year
- Part-time
- Hospitality
- Supervising experience
- First Aid Certification
- Free parking
- Annual leave
Quick apply
Business Development Executive
FW3 Group Limited —Tiverton
- £30,000 - £34,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Free parking
- Employee discount
Quick apply
1d
Senior Lettings Manager
Fox & Sons —Yeovil
- Up to £50,000 a year
- Full-time
- Administrative experience
- Supervising experience
- Organisational skills
Quick apply
4d

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Customer Experience Lead

LUNA & me
Beaminster

Quick apply

Job details

Full-time
£32,000 - £35,000 a year
4 days ago

Benefits

Free parking
Employee discount
Sick pay
On-site parking

Qualifications

Management
Customer service
Apple Numbers
English
Administrative experience
Organisational skills
Leadership
Office experience

Full job description

Job Title: Customer Experience Lead

Company: LUNA & me

Location: Beaminster, West Dorset (DT8 3PT)

Salary: £32,000–£35,000

Job Type: Full-time, permanent

Hours: Monday to Friday, 8.00–16.30

Work Location: Office-based (not remote, not hybrid)

LUNA & me is a premium fresh pet food company. Ten years established. The highest-rated pet food in the United Kingdom, and we built that reputation the hard way, one customer, one animal, one interaction at a time.

We are looking for a Customer Experience Lead to own the daily running of our customer experience function, reporting directly to the founder.

What the role is

This is a hands-on office role. You handle customer enquiries by email and phone. You write responses that are warm, precise, and considered. You manage complaints with composure and good judgement. You work alongside a small team, setting the standard by example, doing the work, not overseeing it from a distance.

The function runs on a documented operating system built by the founder. Your job is to work within it, train others inside it, and uphold the standard it sets. The business is growing and the role grows with it, with a genuine progression path. You will spend your days talking to people about the animals they love. If that does not matter to you, this is not the role.

What we need

Three years of professional customer experience in an office-based, written-correspondence role, handling tickets, emails, cases, and complaints through a customer service platform. Daily working experience with a customer relationship platform. Experience in a subscription or e-commerce environment. Excellent written English. Calm temperament. Composure on the telephone. Someone who sees customer service as a professional discipline, not just a job.

This role is not suitable for

Candidates whose experience is primarily face-to-face, retail, hospitality, pub, hotel, or front-of-house. The written correspondence discipline is different. Candidates from high-volume call-centre environments focused on speed and throughput, insurance, utilities, and telecoms. Candidates seeking remote or hybrid working.

How to apply

Send your CV and a covering letter to [email protected]. The covering letter matters; it is the first piece of written work we will see from you, and it will be read as one.

Dorchester is 25 minutes from the office. Yeovil is 30. Taunton is 45. Exeter and Bournemouth are an hour.

Job Type: Full-time

Pay: £32,000.00-£35,000.00 per year

Benefits:

Employee discount
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Beaminster DT8 3PT: reliably commute or plan to relocate before starting work (required)

Experience:

Professional Customer Service: 3 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience lead jobs in lyme regis, dor

Customer Experience Lead

Branch Manager

Senior Account Manager

Chef/Cook Lyme Regis

Sales Advisor

Service Designer

Customer Services Portfolio Manager

Customer Communications Manager

Shift Manager - Hospitality

Undergraduate Technical Placement - Crewkerne

Business Development Manager

Sales Manager

Lead Building Safety Manager

Finance Assistant

Experienced General Manager

Estate Agent Branch Manager

Team Leader

Castle and Visitor Coordinator

Business Development Executive

Senior Lettings Manager

I want to receive the latest job alerts for customer experience lead in lyme regis, dor

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