client services manager Work, Jobs in lymington, ham (with Salaries)

Account Manager
ClearCourse —Waterlooville
- £40,000 - £45,000 a year
- Full-time
- Remote
- Customer service
- Administrative experience
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Field Services Administrator
A&M Defence & Marine Services Ltd —Wimborne
- £26,500 a year
- Full-time
- Administrative experience
- Organisational skills
- IT
- Free parking
- Sick pay
Quick apply
Securities Services - Client Service Manager - Associate
JPMorganChase —Bournemouth
- Full-time
- Continuous improvement
- Financial services
- Communication skills
14d
Junior Account Manager
Loadbalancer.org —Portsmouth
- £30,000 - £35,000 a year
- Full-time
- Sales
- Organisational skills
- Leadership
- Free parking
- Life insurance
Quick apply
Client Services Manager/ Trainee Paraplanner
OneDome —Southampton
- £25,000 a year
- Full-time
- Hybrid work
- CRM software
- Organisational skills
- In-person
Quick apply
Senior Client Manager - National Security
Roke —Romsey
- Full-time
Business Development Manager
AIRBUS Defence and Space Limited —Portsmouth
- Full-time
- Hybrid work
- Sales
- Travel
- Free parking
- Employee assistance programme
Project Coordinator
AQ International —Salisbury
- Microsoft Powerpoint
- Travel
Quick apply
12d
Superyacht Service Manager (Fixed Term Contract)
OneOcean Group Limited —Southampton
- Hybrid work
- Customer service
- Microsoft Office
- Travel
Quick apply
Project Coordinator
Precision Medicine Group —Salisbury
- Microsoft Powerpoint
- Travel
12d
Superyacht Service Manager (Fixed Term Contract)
Ocean Technologies Group —Southampton
- Customer service
- Microsoft Office
- Travel
Business Analyst - Supervision Projects Business Control Management - Associate
JPMorganChase —Bournemouth
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
Support Services Administrator
Rund —Southampton
- Full-time
- Microsoft Word
- Microsoft Excel
- Salesforce
Senior Project Manager
AG Project Group Ltd —St. Leonards and St. Ives West
- £80,000 - £85,000 a year
- Full-time
- PMP
- Engineering
- Project management
- Free parking
- Health & wellbeing programme
Quick apply
6d
Client Service Account Manager Associate
JPMorganChase —Bournemouth
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
Account Executive
Knight Square Insurance —Sway
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
Field Sales Representative - Southampton
Flatpay —Southampton
- £60,000 - £70,000 a year
- Full-time
- Sales
- No experience needed
- English
- Free parking
Quick apply
9d
Office Admin/PA
Hillview Care Ltd —Waterlooville
- £13.50 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexitime
Quick apply
2d
Business Development Manager
Ocean Infinity —Southampton
- Up to £80,000 a year
- Full-time
- Sales
- Engineering
- English
7d
Project Manager
Amentum —Portsmouth
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- In-person
- Employee assistance programme

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client services manager jobs near lymington, ham

Account Manager

ClearCourse -
Waterlooville

Quick apply

Job details

Full-time
£40,000 - £45,000 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Driving Licence
Customer service
Administrative experience
Organisational skills
SaaS
Account management
Communication skills
Time management

Full job description

Account Manager

Based: Remote, with quarterly visits to Waterlooville office and regular customer travel
Reports to: Senior Business Development Manager

Role Description

At The EPOS Bureau, we provide specialist retail technology and integrated payment solutions to independent food retailers across the UK, with a particular focus on farm shops, butchers, delicatessens and speciality food businesses.

As we continue to grow, we’re looking for an experienced Account Manager to join the team and take ownership of an established customer portfolio of approximately 200 accounts. This is a relationship-led role focused on customer retention, revenue growth, customer success and payment adoption.

We’re looking for somebody commercially minded, highly organised and confident managing multiple priorities. You’ll need to be strong administratively, comfortable with reporting and forecasting, and capable of acting as the voice of the customer internally across the wider business.

This role would suit somebody who enjoys building long-term customer relationships, identifying opportunities to improve customer performance through technology, and ensuring clients continue to get maximum value from their software and payments solutions.

You’ll work closely with customers remotely and through regular site visits, helping them optimise their use of our solutions while identifying upsell and cross-sell opportunities that support their business growth.

Key Responsibilities

Manage and maintain relationships across a portfolio of approximately 200 customer accounts
Maintain regular communication with customers through calls, virtual meetings and site visits
Identify and successfully deliver cross-sell and upsell opportunities across software, services and payments
Support the migration of customers onto the ClearAccept payment gateway solution
Build strong customer relationships focused on retention and long-term success
Act as a trusted advisor, helping customers understand how to maximise value from the platform
Develop a strong understanding of the independent food retail sector and customer challenges
Capture customer feedback and act as the voice of the customer internally
Maintain accurate CRM records, forecasting and pipeline reporting
Produce monthly reporting and provide visibility of customer activity and opportunities
Work closely with Support, Operations, Finance, Marketing and Development teams
Develop strategic growth plans for key customer accounts over time
Support trade shows and industry events, including occasional overnight stays
Deliver an excellent level of customer service at all times

Requirements

Proven experience in a target-driven Account Management or Customer Success role
Experience managing a large portfolio of customer accounts
Strong administrative, organisational and reporting skills
Excellent time management and ability to manage competing priorities effectively
Experience within SaaS, EPOS, retail technology or software environments
Commercially aware with the ability to identify growth opportunities
Confident presenting solutions and influencing customer decision making
Strong interpersonal and communication skills with a customer-first approach
Calm and professional under pressure
Comfortable travelling regularly to customer sites across the UK
Full UK Driving Licence required

Benefits

25 days annual leave plus your birthday off

Life Assurance and Group Income Protection
Private medical cover with cash plan
Enhanced Company Pension Scheme
Employee wellbeing perks including Calm app subscription
Retail discounts and Employee Assistance Programme
Cycle to Work scheme
Volunteering days
Ongoing learning and development opportunities

Why Join Us?

You’ll be joining a growing and highly respected specialist technology business that works closely with independent retailers across the UK. This is an opportunity to play a key role in customer growth and retention while becoming a trusted partner to some of the country’s most unique retail businesses.

As part of the wider ClearCourse Group, you’ll also benefit from the backing of a fast-growing software and payments group with excellent opportunities for long-term development and progression.

Quick apply

Refine Your Search

client services manager jobs in lymington, ham

Account Manager

Field Services Administrator

Securities Services - Client Service Manager - Associate

Junior Account Manager

Client Services Manager/ Trainee Paraplanner

Senior Client Manager - National Security

Business Development Manager

Project Coordinator

Superyacht Service Manager (Fixed Term Contract)

Project Coordinator

Superyacht Service Manager (Fixed Term Contract)

Business Analyst - Supervision Projects Business Control Management - Associate

Support Services Administrator

Senior Project Manager

Client Service Account Manager Associate

Account Executive

Field Sales Representative - Southampton

Office Admin/PA

Business Development Manager

Project Manager

I want to receive the latest job alerts for client services manager in lymington, ham

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