Customer care specialist Work, Jobs in Lymington, Ham (with Salaries)

Admin Assistant
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Lymington
- £25,272 a year
- Full-time
- Customer service
6d
Senior Customer Service Advisor
Barclays —Bournemouth
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Scheduling Administrator
M Group —Southampton
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Renewals Specialist
Vitality —Bournemouth
- £26,208 a year
- Sales
- Customer service
- Computer literacy
Business Support Administrator
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Newport
- £25,760 - £27,476 a year
- Part-time
- Microsoft Excel
- Customer service
- Computer literacy
4d
Senior Practitoner
Advance Housing and Support Ltd —Southampton
- £29,769.39 a year
- Weekend availability
- Management
- IT
- Communication skills
- Annual leave
- Employee assistance programme
English Teacher - Salisbury
Five Rivers Child Care Ltd —Salisbury
- £31,689 - £37,932 a year
- Full-time
- Working with children
- IT
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
11d
Lettings Negotiator
Churchill Retirement PLC —Ringwood
- Full-time
- English
- Microsoft Office
- Computer skills
- Employee assistance programme
Health and Wellness Sales Advisor
Boots —Bournemouth
- £16 an hour
- Part-time
- Sales
- Customer service
- No experience needed
- Employee assistance programme
- Employee discount
Recruitment Partner
Protect Line LTD —Bournemouth
- £35,000 - £40,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Quick apply
Medical Records Administrator - Bank
Spire Healthcare —Southampton
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Business Support Manager
M Group —Southampton
- Microsoft Office
- Hotel
- Organisational skills
- Annual leave
- Employee assistance programme
Pharmacist
Boots —Christchurch
- Weekend availability
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Fertility Specialist
TFP Fertility —Southampton
- Weekend availability
- Master's degree
- Communication skills
- Free parking
Quick apply
Senior Practitioner
Advance Housing and Support Ltd —Bournemouth
- £15.23 an hour
- Weekend availability
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Research Facilitator
University Hospital Southampton NHS Foundation Trust —Southampton
- £39,959 - £48,117 a year
- Part-time
- IT
- In-person
- Communication skills
9d
Tesco Colleague - Southampton Dibden Superstore
Tesco UK —Southampton
- £13.28 - £14.55 an hour
- Part-time
4d
Sales - Sales Advisor - UK
New Look —Poole
- Part-time
- Microsoft Word
7d
Guest Operations Specialist SOU
Signature Aviation —Southampton
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee assistance programme
Quick apply
Bank Porter
Spire Healthcare —Southampton
- Part-time
- Customer service
- Organisational skills
- Communication skills
- Free parking
- Annual leave

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Admin Assistant

Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Lymington

Apply Now

Job details

Permanent | Full-time
£25,272 a year
6 days ago

Qualifications

Customer service
GCSE

Full job description

The closing date is 19th Jul 2026
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Job summary

To provide a quality administration service for Elective Services. To provide support to the outpatient services.

This role expects excellent customer service and patient experience.

To work in compliance with the Trust Access Policy and NHS Referral to Treatment guidelines. To work with Electronic Referral System to ensure smooth operation of bookings into all services.

This role will expect the holder to be able to flex between services and the needs of the services.

Only open to applicants from Hampshire & Isle of Wight NHS system, which is limited to: Hampshire and Isle of Wight ICB, Hampshire & Isle of Wight Healthcare FT, Portsmouth Hospitals University NHS Trust, University Hospital Southampton FT, South Central Ambulance Service, Isle of Wight NHS FT or Hampshire Hospitals FT.

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Main duties, tasks & skills required

Always provide a good customer service experience for all patients.

Update electronic systems with accurate data to support effective management information and meet recording standards.

Book appointments for patients attending Outpatients using electronic systems and the E-Referral service.

Prepare patient case notes for patient appointments.

Ensure all diagnostic information required for patient's appointments is available using the systems available.

Undertake general admin support including scanning, filing and audio typing.

To report reasons for appointment delays and clinic cancellations.

To assist with and maintain the necessary administrative procedures to ensure effective outcomes are achieved within Services.

Monitor generic email inbox and action / distribute as required.

Undertake a variety of clerical duties including photocopying, post, filing and scanning.

Answer the telephone, dealing with enquiries and distribute messages for staff or providing information to callers as appropriate.

Undertake specific projects as directed by your line manager.

Assist with the arrangements for external meetings and appointments and preparation of any documentation required for such situations.

Covering other admin posts in times of absence and planned leave.

Distribute information to staff when required.

To undertake any duties commensurate with the position

Attend meetings weekly, monthly, or as and when required.

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About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

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Job description

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

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Person specification
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Qualifications
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Essential

Good standard of basic education with GCSE English language or comparable relevant work experience

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Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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For help with your application, contact:
Jeanette Parrish

[email protected]

01590663155

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Pay scheme

Agenda for Change

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Band

Band 2

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Salary
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£25272.00 to £25272.00 Yearly
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Contract

Permanent

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Working pattern

Full-Time

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Reference number

348-SSW-11735

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Job locations

Lymington New Forest Hospital
Wellworthy Road
Lymington
Hampshire
SO41 8QD

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Attachments
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Job Description
Admin Assistant March 2025 Band 2.docx – 143KB Opens in a new window
Converted File Admin Assistant March 2025 Band 2.docx.pdf – 207KB Opens in a new window
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Additional document 1
EmployeeBenefits_hiowh_v1-compressed_3.pdf – 1001KB Opens in a new window
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Apply Now

Refine Your Search

customer care specialist jobs in lymington, ham

Admin Assistant

Senior Customer Service Advisor

Scheduling Administrator

Renewals Specialist

Business Support Administrator

Senior Practitoner

English Teacher - Salisbury

Lettings Negotiator

Health and Wellness Sales Advisor

Recruitment Partner

Medical Records Administrator - Bank

Business Support Manager

Pharmacist

Fertility Specialist

Senior Practitioner

Research Facilitator

Tesco Colleague - Southampton Dibden Superstore

Sales - Sales Advisor - UK

Guest Operations Specialist SOU

Bank Porter

I want to receive the latest job alerts for customer care specialist in lymington, ham

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