Office & Operations AdministratorFull-Time | Permanent PositionSalary: Competitive, dependent on experienceAbout the Role
We are looking for an organised, professional, and proactive Office & Operations Administrator to join our growing team.
This is a full-time role supporting the day-to-day running of the business and will involve dealing with customer enquiries, speaking with clients and suppliers, ordering materials, coordinating logistics, preparing quotations and invoices, supporting sales activities, and assisting with marketing initiatives.
This is a varied position that would suit someone who enjoys working in a busy environment, communicating with people, and taking ownership of multiple responsibilities. The successful candidate will become an important part of the business and will have opportunities to grow alongside the company.
Key Responsibilities
- Answer incoming telephone calls, emails, and customer enquiries.
- Communicate professionally with customers, suppliers, and contractors.
- Prepare and issue quotations, invoices, and other business documentation.
- Process customer orders and maintain accurate records.
- Order materials and liaise with suppliers to ensure project requirements are met.
- Coordinate deliveries, collections, and transport logistics.
- Support sales activities by following up enquiries and assisting customers throughout the sales process.
- Assist with marketing activities, including social media, website content updates, customer communications, and promotional campaigns.
- Help create and organise marketing materials and content where required.
- Maintain customer and supplier databases.
- Assist management with general office administration and operational tasks.
- Support the continued growth and development of the business.
What We're Looking For
- Highly organised with excellent attention to detail.
- Confident and professional when speaking with clients, customers, and suppliers.
- Excellent communication skills, both over the phone and via email.
- Strong administrative and organisational abilities.
- Ability to manage multiple tasks and prioritise workload effectively.
- Friendly, approachable, and customer-focused.
- Good computer skills, including Microsoft Office and email systems.
- An interest in sales, marketing, and business development.
- Reliable, punctual, and self-motivated.
- Able to work independently and as part of a team.
- Positive attitude with a willingness to learn and develop.
Experience
Previous experience in administration, customer service, sales support, logistics, marketing, or a similar office-based role is desirable.
We are primarily looking for someone who is organised, confident communicating with clients, eager to learn, and capable of becoming a key member of a growing business. Full training will be provided for the right candidate.
What We Offer
- Full-time, permanent position.
- Competitive salary dependent on experience.
- Full training and ongoing support.
- Opportunities for career progression and increased responsibility.
- Exposure to multiple areas of the business including sales, marketing, operations, procurement, and logistics.
- A supportive and friendly working environment.
- The opportunity to grow with a successful and expanding company.
If you are organised, confident, enjoy working with people, and are looking for a long-term career opportunity, we'd love to hear from you.
Job Types: Part-time, Freelance
Pay: £27,000.00-£30,000.00 per year
Work Location: In person
