Complaints manager Work, Jobs in Lymm, Chs (with Salaries)

Regional Operations Manager
Blue Ribbon —Warrington
- Up to £60,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
Quick apply
6d
Head of Operations
Down Syndrome Cheshire —Northwich
- £33,000 - £38,000 a year
- Weekend availability
- Writing skills
- Continuous improvement
- No degree
- Flexitime
Quick apply
1d
Clinical Services Manager
Hale Private Clinic / KP Aesthetics LTD —Altrincham
- £50,000 - £54,000 a year
- Full-time
- Hospital
- Project management
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
14d
Operations Manager
Quarrybank Group —Cheadle
- £40,000 - £45,000 a year
- Full-time
- CRM software
- Business development
- Continuous improvement
Quick apply
7d
Complaints & Appeals Manager
UA92 —Manchester
- £24,000 a year
- Full-time
13d
Hire Desk Manager
Nationwide Platforms —Birchwood
- Computer skills
- Training & development
- Leadership
- Free parking
Resident Liaison Officer
L&Q —Manchester
- £33,688 - £37,093 a year
- Weekend availability
- Travel
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
6d
Legal Quality and Training Manager (Fraud, Credit Hire & Motor)
DWF —Liverpool
- Full-time
- Management
- Supervising experience
- Presentation skills
Neighbourhood & Communities Manager
Regenda Group —Liverpool
- £55,424 a year
- Full-time
- Quality control
- Computer skills
- Budgeting
- Annual leave
- Employee assistance programme
Quick apply
11d
Customer Contact Centre Advisor
Independent Office for Police Conduct —Sale
- £28,665 a year
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
11d
Customer Feedback & Complaints Manager
Stockport Homes Group —Stockport
- £39,862 - £45,091 a year
- Full-time
5d
Business Support Manager
GM TRAVEL —Northwich
- £44,000 a year
- Full-time
- Continuous improvement
- Team management
- In-person
- Flexitime
Quick apply
Patient Coordinator (Maternity Cover 1 year)
CREATE Fertility —Wilmslow
- From £27,976 a year
- Full-time
- Sales
- In-person
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
7d
Case Manager (Targeted Interception)
HM Revenue and Customs —Manchester
- £37,682 - £46,077 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Training & development
7d
Aftersales Team Leader
Ormazabal UK —St Helens
- £37,000 - £42,000 a year
- Full-time
- CRM software
- Supervising experience
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
7d
Service Manager - Supported Living
Independence Support Ltd —Bolton
- From £40,000 a year
- Full-time
- Team management
- Mentoring
- In-person
Quick apply
14d
Establishment Manager
Forestry England —Delamere
- £40,388 - £43,482 a year
- Part-time
- English
- Free parking
- Employee discount
8d
Contact Care Supervisor
AAH Pharmaceuticals —Warrington
- Team management
- Recruiting
- Training & development
- Annual leave
- Employee assistance programme
12d
Guest Services Manager
Valor Hospitality —Chester
- Hotel
- Organisational skills
- Front desk
Quick apply
10d
Team Manager - Relationship Management
Evolution Money —Manchester
- £48,364 a year
- Full-time
- Team management
- Mentoring
- Recruiting
- Annual leave
Quick apply
14d

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Regional Operations Manager

Blue Ribbon -
Warrington

Quick apply

Job details

Full-time
Up to £60,000 a year
6 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Fiscal management
Stakeholder collaboration
Stakeholder liaison
Experience working with individuals with autism
Complaint handling
Mental Capacity Act 2005
Quality assurance
Continuous improvement
Continuous improvement cycles oversight
Partnership building
Care Quality Commission compliance oversight
Mentoring
Budgeting
Care Quality Commission standards
Leadership
Team motivation leadership
Communication skills
Internal quality assurance
Team management in senior healthcare role

Full job description

Regional Operations Manager Drive Quality, Inspire Teams, Lead with Purpose

(Full-Time)

Are you an experienced Regional Operations Manager ready to take the next step in your career? Do you have a passion for supporting individuals with Autism and Learning Disabilities while mentoring and guiding a team? If so, we have an exciting opportunity for you to join our team as a Regional Operations Manager!

We have an exciting opportunity for a dynamic and experienced Regional Operations Manager to join Blue Ribbon and play a pivotal role in leading our supported living and residential services across the region.

This is a key leadership role where you will oversee daily operations, drive quality and compliance, manage and mentor a team of managers, and lead service growth and improvement. If you're passionate about person-centred care and empowering others to thrive, we’d love to hear from you.

What You’ll Be Doing

As Regional Operations Manager, you will:

Lead and develop your team to enhance current service performance and integrate new services.
Champion quality assurance and compliance, ensuring all services meet and exceed care standards.
Conduct monthly service audits, develop KPIs, and contribute to strategic planning.
Provide expert advice and professional guidance across your portfolio.
Foster a transparent and open culture that empowers staff and promotes continuous improvement.
Build and maintain strong relationships with families, local authorities, and regulatory bodies.
Lead change initiatives, manage budgets, and ensure financial performance in collaboration with the Finance team.
Chair monthly quality/risk meetings, oversee action plans, and lead group resolution of incidents or complaints.

What We’re Looking For

We are looking for an experienced and motivated leader who is passionate about delivering high-quality care and mentoring others.

Essential:

Proven leadership experience in a Regional Manager or senior role within social care or healthcare.
In-depth knowledge of learning disabilities services, including MCA, DoLS, Safeguarding, CQC, and health and safety regulations.
Demonstrable financial and people management skills.
Excellent communication skills and the ability to build strong stakeholder relationships.
Highly organised, proactive, and able to work under pressure with a solutions-focused mindset.
Strong IT skills including MS Word, Excel, PowerPoint and MS Teams.
Willingness to travel and work flexibly to meet the needs of the business

Preferable:

Level 5 Diploma in Leadership for Health and Social Care (or equivalent).
Experience with systems such as Nourish, Iplicit, PeopleHR, and roster management platforms.
Commercial awareness and the ability to identify service development opportunities.

Why Join Us?

Lead with purpose and make a real difference across services.
Be part of a forward-thinking Senior Leadership Team shaping the future of care.
Join an organisation that values its people and promotes a transparent and collaborative culture.
Support continuous service development and champion best practice across the board.

Our Values

Everybody Matters Ensuring inclusivity and respect for all.
Honesty & Integrity Maintaining transparency and trustworthiness
Passionate & Resilient Demonstrating enthusiasm and commitment
Positivity Fostering a positive, uplifting environment
Professional Excellence Striving for excellence in all aspects of care

MPSW

Quick apply

Refine Your Search

complaints manager jobs in lymm, chs

Regional Operations Manager

Head of Operations

Clinical Services Manager

Operations Manager

Complaints & Appeals Manager

Hire Desk Manager

Resident Liaison Officer

Legal Quality and Training Manager (Fraud, Credit Hire & Motor)

Neighbourhood & Communities Manager

Customer Contact Centre Advisor

Customer Feedback & Complaints Manager

Business Support Manager

Patient Coordinator (Maternity Cover 1 year)

Case Manager (Targeted Interception)

Aftersales Team Leader

Service Manager - Supported Living

Establishment Manager

Contact Care Supervisor

Guest Services Manager

Team Manager - Relationship Management

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What You’ll Be Doing

What We’re Looking For

We are looking for an experienced and motivated leader who is passionate about delivering high-quality care and mentoring others.

Essential:

Why Join Us?

Our Values

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