Call centre Work, Jobs in Lympstone (with Salaries)

Customer Service Advisor
EDF Energy —Exeter
- £27,019 a year
- Full-time
- Hospitality
- Customer service
- Microsoft Office
8d
Customer Service/Call Centre Advisor
Select Tech Group —Exeter
- £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
4d
999 Call Handler (Emergency Medical Dispatcher) - Exeter
South Western Ambulance Service NHS Foundation Trust —Exeter
- £25,760 - £27,476 a year
- Overtime
- Patient care
- Free parking
- Annual leave
2d
Customer Liaison Officer
Network Plus —Torquay
- Customer service
- Supervising experience
- Leadership
Quick apply
11d
Telesales / Business Developer
Howdens Joinery Co. —Tiverton
- Full-time
- Sales
- Annual leave
- Employee discount
1d

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Customer Assistant
Lidl —Exeter
Be a Lidl expert, helping our customers with their questions, queries and requests. You’ll take pride in going the extra mile to keep the store clean, tidy and…
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2d

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Customer Service Advisor

EDF Energy -
Exeter

Apply Now

Job details

Full-time
£27,019 a year
8 days ago

Benefits

Company pension

Qualifications

Hospitality
Customer service
Microsoft Office
Communication skills

Full job description

About the Role

Help shape better experiences for our customers

At EDF, we’re working towards Britain’s net zero future — and our Customer Service Advisors play a vital role in making that happen. You’ll be at the heart of our customer operations, supporting businesses with their energy needs and delivering simple, effective solutions when it matters most.

If you enjoy helping people, solving problems and being part of a supportive team, this could be the perfect opportunity for you.

What You’ll Be Doing

As a Customer Service Advisor, you’ll support customers across a range of channels, including phone, email and digital platforms, taking ownership of queries from start to finish and ensuring every interaction is handled professionally and efficiently. In this role, you’ll:

Resolve customer enquiries accurately and within agreed timeframes
Collaborate with colleagues to handle more complex issues
Maintain up-to-date and accurate records across multiple systems
Share feedback and ideas to improve processes and the overall customer experience
Contribute to a supportive, team-focused environment

Depending on your team, you may work with a portfolio of business customers, or with energy consultants acting on behalf of customers.

Who You Are

We’re looking for people who are passionate about delivering great service and making things easier for customers. To be successful in this role, you’ll bring:

Customer service experience, preferably gained in areas such as utilities, retail or hospitality
Strong communication skills and a customer-first mindset, with the confidence to handle a high volume of calls (typically 15–17 per day)
Confidence using multiple IT systems, including Microsoft Office and other digital tools
Good organisation and attention to detail, enabling you to manage a busy workload effectively
The ability to stay calm under pressure in a fast-paced environment
A proactive approach to problem-solving, with a willingness to take ownership
Knowledge of the UK energy industry (desirable)

Most importantly, you don’t need previous call centre experience — if you’ve delivered great service and enjoy helping people, we’d love to hear from you.

Pay, Benefits and Culture

You’ll join us on a competitive starting salary of £27,019, the potential for an annual bonus, and a market-leading pension scheme.

The role can be carried out on a hybrid arrangement although you must be willing to attend our main office in Exeter at least twice a week. Initially, this will be full time site based for your first 2 to 3 months until training and development is completed.

At EDF, we believe there are multiple definitions of what it means to succeed. That’s why we offer you the freedom to develop a career that’s unique to you. Here, Success is Personal – it’s your journey, powered by us.

Everyone is welcome at EDF; we’re committed to building a workforce that reflects gender balance, social mobility and inclusion of minority ethnic backgrounds, LGBTQ+ communities and those with disabilities. As a Disability Confident employer, we will support applicants requiring adjustments.

Join us and find your success at EDF!

Closing date for applications is Thursday 9th July 2026

You must have the right to work in the UK (visa sponsorship is not available for this role)

#SuccessIsPersonal #EDFcareers #LI-Hybrid

Success is Personal. It's your journey, powered by us. Join us and drive the transition towards An Electric Britain.

Apply Now

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call centre jobs in lympstone

Customer Service Advisor

Customer Service/Call Centre Advisor

999 Call Handler (Emergency Medical Dispatcher) - Exeter

Customer Liaison Officer

Telesales / Business Developer

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