Customer service coordinator Work, Jobs in Lytham St. Annes, Lan (with Salaries)

Customer Service Coordinator
Evermore Care —Coppull
- £13.45 an hour
- Weekend availability
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Referral programme
Quick apply
Training Coordinator / Customer Service Advisor
Craig Baker Driver Training —Wigan
- £27,000 - £28,000 a year
- Full-time
- Microsoft Office
- In-person
- Time management
- Free parking
Quick apply
2d
Customer Service Coordinator
Eaststone Ltd —Bolton
- From £24,785 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
4d
Customer Service Coordinator
TVS Supply Chain Solutions —Chorley
- Weekend availability
- Customer service
- Travel
- Communication skills
Client Project Coordinator
Parkingeye Limited —Coppull
- £24,879.84 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
Anthropologie Dual Site Display Coordinator (Manchester & Liverpool) - Liverpool, UK
Anthropologie —Liverpool
- Full-time
- Carpentry
- Organisational skills
- Power tools
- Annual leave
- Employee assistance programme
Golf Co-ordinator
Shaw Hill Golf and Spa Hotel —Chorley
- £13 an hour
- Part-time
- Hospitality
- Management
- Sales
- Free parking
- Employee discount
Quick apply
9d
Digital Project Coordinator
Sofology —Warrington
- £29,643 - £33,450 a year
- Employee assistance programme
- Employee discount
Quick apply
Activities & Wellbeing Co-ordinator (Customer Experience Lead)
EQ Care —Wigan
- £13,988 a year
- Part-time
- Microsoft Office
- IT
- Annual leave
HR Coordinator (9-month FTC)
Kraft Heinz Company —Wigan
- Human resources
- Communication skills

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Customer Service Coordinator

Evermore Care -
Coppull

Quick apply

Job details

Full-time
£13.45 an hour

Benefits

Annual leave
Company pension
Discounted gym membership
Referral programme
On-site parking

Qualifications

Customer service
Microsoft Office
Organisational skills
Communication skills
Time management

Full job description

Care Home Receptionist

Location: Chorley, Lancashire
Service: Astley View Care Home
Salary: £13.45 per hour, equivilent to £26,227 per annum
Hours: Full-Time, 37.5 hours per week working 9am - 5pm

About the Role:

Step into a key role at our stunning Astley View Care Home in Chorley, where you’ll be the warm, welcoming face that sets the tone for every visitor’s experience. As our Customer Service Coordinator, you’ll bring energy, professionalism and genuine care to every interaction - supporting residents and families, managing enquiries, and keeping our reception running seamlessly. If you love a busy, people‑focused role and thrive in an environment where no two days are the same, this is your chance to shine at one of Chorley’s most impressive care homes.

This role is perfect for someone warm, organised and confident, who loves being at the heart of a busy, people‑focused environment. You’ll shine here if you deliver great customer service naturally, stay calm under pressure, and enjoy using your initiative to keep things running smoothly. If you're tech‑savvy, friendly and the kind of person everyone can rely on, you’ll be a great fit for our team.

The Best Bits

Statutory annual leave, including bank holidays.
Additional days annual leave awarded at 2 and 5 years’ service.
Workplace pension scheme
Refer a Friend scheme – earn up to £500 per referral.
Supportive and friendly team environment with ongoing training and development
Free Blue Light Card membership
Free enhanced DBS checks, on-site parking, and lunch (for site-based roles)
Health Cash Plan – covers dental, optical, virtual GP, counselling, and includes discounted gym membership.

Main Responsibilities

Be a warm, welcoming and professional first point of contact for residents, families, visitors and contractors.
Deliver exceptional customer service by handling calls, emails and enquiries with clarity, care and confidence.
Greet, sign in and support visitors, including assisting with show rounds and guiding families through their options with care and clarity.
Provide reliable administrative support such as filing, photocopying, updating databases and maintaining electronic records.
Prepare and maintain accurate resident documentation, welcome packs and essential records.
Help coordinate staff training by monitoring completion, arranging sessions and keeping schedules up to date.
Communicate proactively with families through updates, phone calls, emails, photos and videos.
Organise and oversee resident visits to the home, ensuring a smooth and positive experience.
Use care‑home software, email systems and Microsoft Office with confidence and accuracy.
Work collaboratively with colleagues to support the smooth running of day‑to‑day operations.
Keep reception and shared areas tidy, safe and welcoming for everyone.
Handle and record residents’ finances responsibly, following company policies and safeguarding procedures.

Experience & Skills Required

Previous experience in a similar role - preferably in a care or dementia environment.
A friendly, confident and approachable manner, with a positive “can‑do” attitude.
Excellent verbal and written communication skills, with the ability to engage warmly and professionally.
Strong organisational skills, with great time‑management and a keen eye for detail.
Confident using IT and administrative systems, including Microsoft Office, email and digital record‑keeping.
Quick to learn new technology and comfortable with basic troubleshooting when needed.
Able to work independently while also being a supportive and collaborative team player.
Energetic, compassionate and dedicated to delivering outstanding customer service every day.
Flexible to cover some weekend's on an ad-hoc basis to support holidays and sickness

About Us:
At Evermore Care, we prioritise meaningful, person-centred care and support our team with opportunities for both professional and personal growth. Our core values — Wellbeing, Community, and Freedom — guide us in delivering care that enriches the lives of our residents.

In 2024, Evermore Care was recognised with the TOP 20 AWARD by carehome.co.uk and has a CQC RATING OF GOOD.

About Astley View:
Astley View is a state-of-the-art 90-bed care home in Chorley, Lancashire, offering exceptional personal, dementia, and respite care across three beautifully designed floors. Residents enjoy luxury amenities, including a beauty salon, a corner shop (coming soon), cinema room, and a wide range of engaging activities.

Join Us:
If you're passionate about enhancing the lives of others through creative and meaningful activities, APPLY TODAY and become part of our award-winning team.

Evermore Care Ltd is an Equal Opportunity Employer.
We respect and empower individuals, celebrating diverse perspectives and experiences. Applications from all backgrounds are welcome, and we provide support throughout the recruitment process.

Quick apply

Refine Your Search

customer service coordinator jobs in lytham st. annes, lan

Customer Service Coordinator

Training Coordinator / Customer Service Advisor

Customer Service Coordinator

Customer Service Coordinator

Client Project Coordinator

Anthropologie Dual Site Display Coordinator (Manchester & Liverpool) - Liverpool, UK

Golf Co-ordinator

Digital Project Coordinator

Activities & Wellbeing Co-ordinator (Customer Experience Lead)

HR Coordinator (9-month FTC)

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