Line modern workplace engineer Work, Jobs in Macclesfield, Chs (with Salaries)

2nd Line Modern Workplace Engineer
LIMA Networks LTD —Salford Quays
- £35,000 - £45,000 a year
- Weekend availability
- Hybrid work
- Azure
- SharePoint
Quick apply
2nd Line Modern Workplace Engineer
LIMA —Salford
- £35,000 - £45,000 a year
- Weekend availability
- Hybrid work
- Azure
- SharePoint
- Employee assistance programme
Senior IT Support Specialist / Project Engineer MSP
Equasys —Warrington
- £42,000 - £50,000 a year
- Full-time
- Travel
- Mentoring
- Communication skills
- Free parking
- Paid training
Quick apply
Senior Lighting Technician
Legends Global (Europe) —Manchester
- Weekend availability
- Supervising experience
- Communication skills
- Annual leave
- Employee assistance programme
11d
Senior TechOps Generalist
Octopus Energy Group —Manchester
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
Quick apply
Network Management Engineer
Network Rail —Stoke-on-Trent
- £34,000 - £36,000 a year
- Full-time
- Hybrid work
- Free parking
- Annual leave
Network Management Engineer (GSM-R)
Network Rail —Stoke-on-Trent
- £34,000 a year
- Full-time
- Hybrid work
- Free parking
- Annual leave
Technical Advisory Consultant - National Security
Oakland —Manchester
- £28,000 a year
- Analysis skills
- No degree
- Communication skills
- Annual leave
- Referral programme
Senior Delivery Manager
Informed Solutions —Altrincham
- Full-time
- Hybrid work
- Mentoring
- Training & development
- Communication skills
- Gym membership
- Referral programme
Quick apply
IT Support Engineer
GWA Group —Warrington
- Full-time
- Continuous improvement
- Computer networking
- SharePoint
Design - Snr Project Manager
Avove —Warrington
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Management
- Engineering
- Project management
- Employee assistance programme
Quick apply
11d
Process Commissioning Engineer
Avove —Warrington
- Communication skills
- Employee assistance programme
Service Reliability Engineer - Manchester
Fitch Group —Manchester
- DevOps
- AWS
- Mentoring
Electronic Engineer (Production)
Innovative Technology —Oldham
- Schematics
- Engineering
- Continuous improvement
- Free parking
- Flexible schedule
Lead Product Manager
Informed Solutions —Altrincham
- Hybrid work
- Agile
- Training & development
- AI
- Gym membership
- Referral programme
Quick apply
Senior Software Engineer
Ignite Insurance Systems —Manchester
- Full-time
- Azure
- Mentoring
- AI
- Annual leave
- Life insurance
2d
Senior Software Engineer
Verisk —Manchester
- Full-time
- Azure
- Mentoring
- AI
- Annual leave
- Life insurance
Senior Civil Engineer - Rail Infrastructure
WSP —Manchester
- Part-time
- Hybrid work
- Civil engineering
- Engineering
- Master's degree
- Flexitime
- Work from home
Senior Back-End Software Engineer
Ignite Insurance Systems —Manchester
- Full-time
- Azure
- Mentoring
- AI
- Annual leave
- Life insurance
2d
Principal Engineer
CreateFuture —Manchester
- Hybrid work
- Travel
- Mentoring
- In-person
Quick apply

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line modern workplace engineer jobs near macclesfield, chs

2nd Line Modern Workplace Engineer

LIMA Networks LTD
Salford Quays

Quick apply

Job details

Full-time
£35,000 - £45,000 a year

Qualifications

Technical troubleshooting
ITIL Certification
Cloud infrastructure
Azure
Software deployment
Stakeholder liaison
Incident queue management
Ticket management
Microsoft Exchange
Service restoration
Remote access software
Technical support incident logging
SharePoint
Customer support
Problem management
Customer interaction
Incident log maintenance
Microsoft Azure
Active Directory
Intune
Help desk

Full job description

Following a recent internal promotion, we're hiring for a 2nd Line Modern Workplace Engineer. Join our service desk team and take on a role where your technical skill, customer focus, and ownership directly support the quality, stability, and performance of our customer environments. You will work on varied incidents and service requests across modern workplace technologies, helping customers resolve issues efficiently while building confidence through clear, timely communication.

You will also work closely with 3rd Line Engineers, Customer Success Managers, and colleagues across the business to progress issues, share knowledge, and support positive customer outcomes. This is a role for someone who enjoys solving problems, learning continuously, and developing their expertise across Microsoft 365, Azure, endpoint management, identity, and collaboration services.

We operate on a hybrid working basis, with employees required to work from our Salford Quays office Monday to Wednesday each week.

Day to day you will:

Take pride in quality work, collaboration, and positive customer outcomes; you will make a difference by:

Owning incidents and service requests across customer and LIMA cloud environments, using sound judgement to resolve issues efficiently and professionally.
Keeping customers and stakeholders informed with clear, timely updates that build confidence and support SLA delivery.
Using your technical knowledge to troubleshoot issues raised by customers, monitoring platforms, or internal teams, resolving them where possible or providing clear, well-documented escalations to 3rd Line Engineers.
Supporting Customer Success Managers and internal teams by helping translate technical issues into clear, customer-friendly communication.
Progressing recurring or long-standing incidents through ITIL problem management to improve service reliability.
Supporting planned changes and release activities with careful preparation, delivery, documentation, and communication to minimise service impact.
Contributing to the on-call rota as an escalation engineer, supporting LIMA customers outside standard business hours and weekends on a 1-week-in-8 rota.

What skills and experience will help you succeed?

This role is ideal for someone who enjoys troubleshooting, communicates clearly with technical and non-technical audiences, and understands the importance of managing risk, impact, time, and customer expectations. You will use a structured troubleshooting approach, accurate record-keeping, and an ITIL-aligned mindset to support secure, reliable customer environments by:

Managing Microsoft Azure services across compute, networking, storage, backup, monitoring, and governance.
Supporting Azure Virtual Desktop and secure remote access solutions that enable great user experiences.
Strengthening identity and access with Microsoft Entra ID, hybrid identity, MFA, Conditional Access, and privileged access management.
Administering Microsoft 365 services, including Exchange Online, Teams, SharePoint, OneDrive, licensing, and service health.
Improving endpoint management through Microsoft Intune, Autopilot, compliance policies, app deployment, and Windows update management.
Applying Microsoft Defender and Purview capabilities to support security, compliance, data protection, and threat protection.
Maintaining clear ticket notes, time records, customer information, and escalation details so issues can be progressed smoothly and professionally.

What else would help you stand out?

We value people who keep learning and bring a practical understanding of the technologies that support great customer outcomes, including:

Current Microsoft certifications such as AZ-104, AZ-140, MS-102, MD-102, MS-700, SC-300, or equivalent hands-on experience.
Active Directory and Microsoft Entra ID identity management, including AD Connect and hybrid identity concepts.
Group Policy, Remote Desktop Services, Certificate Services, DNS, DHCP, NPS, DFS, and print services.
Experience with Exchange Online, Exchange Hybrid, Microsoft Teams administration, and Microsoft 365 administration.
Experience with Microsoft Endpoint Management, Intune, Autopilot, compliance policies, and application deployment.
Awareness of Microsoft Defender, Purview, and security best practice in customer environments.
ITIL Foundation or equivalent service management awareness.

About LIMA

At LIMA, we help organisations achieve their ambitions through insight-led technology strategy and managed services that enhance resilience, drive performance, and support sustainable growth. But we know that our success is powered by our people.

We’re proud to be a Great Place to Work™ company for the second year running, and our team consistently tells us that the people are the best thing about working here. We recognise and reward the hard work of our colleagues with competitive salaries, professional development opportunities, wellbeing support and a strong benefits package.

Quick apply

Refine Your Search

line modern workplace engineer jobs in macclesfield, chs

2nd Line Modern Workplace Engineer

2nd Line Modern Workplace Engineer

Senior IT Support Specialist / Project Engineer MSP

Senior Lighting Technician

Senior TechOps Generalist

Network Management Engineer

Network Management Engineer (GSM-R)

Technical Advisory Consultant - National Security

Senior Delivery Manager

IT Support Engineer

Design - Snr Project Manager

Process Commissioning Engineer

Service Reliability Engineer - Manchester

Electronic Engineer (Production)

Lead Product Manager

Senior Software Engineer

Senior Software Engineer

Senior Civil Engineer - Rail Infrastructure

Senior Back-End Software Engineer

Principal Engineer

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