Senior sales advisor Work, Jobs in Macclesfield, Chs (with Salaries)

Sr. Director, Customer Experience & Quality - EMEA
Johnson Controls —Stockport
- Full-time
- Analysis skills
- HVAC
- Leadership
- Employee assistance programme
- Employee discount
Sales Advisor - Chapel en le Frith
Scrivens Opticians and Hearing Care —High Peak
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
Sales Advisor - Biddulph
Scrivens Opticians and Hearing Care —Stoke-on-Trent
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
Director (Coverage)
Crosslake Technologies —Manchester
- Remote
- Management
- Continuous improvement
- Organisational skills
13d
Director, Enterprise Applications
Altus Group —Manchester
- £75,000 - £100,000 a year
- Full-time
- Salesforce
- Travel
- In-person
Head of Legal and Company Secretary
Leek Building Society —Leek
- £80,000 a year
- Full-time
- Hybrid work
- Contracts
- Financial services
- Leadership
- Annual leave
- Sick pay
Quick apply
14d
Senior Learning & Development Specialist
Deliveroo —Manchester
- Full-time
- Sales
- Project management
Operations Manager
Camptech Products Ltd —Manchester
- £32,000 - £36,000 a year
- Weekend availability
- Management
- Microsoft Office
- Travel
- Free parking
- Employee discount
Quick apply
13d
Senior Propositions Manager
NCC Group —Manchester
- Full-time
- Hybrid work
- Negotiation
- Annual leave
Quick apply
Client Partner
UBDS Group —Manchester
- Hybrid work
- Sales
- Leadership
Quick apply
Senior Solutions Consultant
Biorelate —Manchester
- Full-time
- Remote
- Laboratory experience
Quick apply
Assistant Branch Manager
Alliance Automotive Group LV —Matlock
- Windows
- Employee discount
Quick apply
9d
Safety Lead
Pixaera —Manchester
- Full-time
- Hybrid work
5d
Managing Consultant – Defence / Government
NCC Group —Manchester
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
Quick apply
Sales Advisor
Connect Talent Group —Manchester
- £24,850 - £35,000 a year
- Full-time
- Sales
- Customer service
- In-person
Quick apply
7d
Sales Advisor - Cheadle
Scrivens Opticians and Hearing Care —Stoke-on-Trent
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
Senior Marketing Executive - Manchester based
MediaHQ —Manchester
- Full-time
- Hybrid work
- Social media management
- Leadership
- Communication skills
- Work from home
Quick apply
12d
Sales Development Executive (High OTE)
K3 Advisory Group —Bolton
- £28,000 - £50,000 a year
- Full-time
- Sales
Quick apply
Marketing Business Partner
Markel International Services Ltd —Manchester
- Hybrid work
- Marketing
- Flexible schedule
Quick apply
2d
Project Manager- Global PMO
Arxada —Manchester
- Full-time
- PMP
- Project management
- Bachelor's degree

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senior sales advisor jobs near macclesfield, chs

Sr. Director, Customer Experience & Quality - EMEA

Johnson Controls -
Stockport

Apply Now

Job details

Full-time

Benefits

Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

Analysis skills
HVAC
Root cause analysis
Leadership
Communication skills

Full job description

Senior Director, Customer Experience & Quality – EMEA

Location: EMEA
Reports To: Vice President Quality
Function: Lean Transformation

Johnson Controls

Johnson Controls is a global leader in smart, sustainable building solutions. We deliver innovation that transforms environments where people live, work, learn, and play. As the global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. We enable customer success through operational excellence, responsible sourcing, supply chain resilience, and long‑term strategic partnerships.

Role Summary

The Sr. Director Customer Experience & Quality – EMEA is a strategic leadership role responsible for defining and driving the overall customer experience and quality strategy across the EMEA region. This role oversees quality systems, customer experience programs, and operational and manufacturing and supplier quality excellence, drive key initiatives to ensure products, services, and processes meet both internal and external expectations, as well as regulatory and industry standards.

The role will partner closely with regional leadership, commercial teams, and global stakeholders to enhance customer satisfaction, strengthen quality governance, and support sustainable business growth.

Key Responsibilities

Strategy & Leadership

Define and implement the EMEA customer experience and overall quality strategy aligned with global Quality and regional business objectives
Lead and develop a high-performing regional quality and customer experience organization
Act as a key advisor to senior leadership on quality performance, customer satisfaction, and risk management

Customer Experience (CX) Excellence

Drive end-to-end customer experience initiatives across the customer journey (pre-sales to after-sales)
Establish KPIs and governance for customer satisfaction (e.g., NPS, VOC insights)
Identify key customer pain points and lead cross-functional improvement initiatives

Quality Management & Compliance

Ensure compliance with applicable quality standards, regulations, and certifications across EMEA markets
Oversee quality assurance processes, audits, and continuous improvement programs
Drive product reliability and quality performance to meet technical specifications and customer expectations

Operational Excellence & Continuous Improvement

Lead root cause analysis and corrective/preventive action programs (CAPA)
Drive Lean / Six Sigma / continuous improvement initiatives across the region
Strengthening quality systems, processes, and digital tools to improve efficiency and transparency

Cross-functional Collaboration

Partner with Engineering, Manufacturing, Supply Chain, and Commercial teams to ensure quality and CX alignment
Collaborate with global teams to localize best practices for EMEA markets
Support critical business initiatives such as new product introduction (NPI) and key market expansion

Risk & Escalation Management

Manage high-impact quality and customer issues across the region
Establish escalation mechanisms and ensure timely resolution of critical cases
Monitor and mitigate operational and reputational risks

Skills & Competencies

Customer-centric mindset
Data-driven decision making
Excellent communication and relationship‑building abilities across global, regional, and local levels.
Ability to operate in complex, matrixed environments with multiple stakeholders.

Qualifications & Experience

Minimum 15 years’ experience in quality, customer experience, or related functions, including regional leadership experience
Proven track record in leading large, cross-functional teams in a matrix organization
Strong understanding of quality systems, manufacturing quality, supplier quality, regulatory requirements, and customer experience frameworks
Experience in industrial, HVAC, manufacturing, or related industries is highly preferred
Strong analytical, problem-solving, and decision-making capabilities
Excellent communication and stakeholder management skills, with ability to influence senior leadership

What We Offer

Competitive Compensation: Attractive salary package aligned with experience and performance.
Comprehensive Benefits: Car options, pension, life assurance, employee assistance program, referral incentives, and discount programs.
Learning & Development: Extensive professional development, global exposure, and cross‑functional growth opportunities.
Inclusive Culture: A collaborative and diverse environment that values innovation, teamwork, and continuous improvement.
Safety Commitment: A strong Zero Harm policy embedded in all operations.
Diversity & Inclusion: Active Business Resource Groups and a culture that celebrates diverse perspectives.

Apply Now

Refine Your Search

senior sales advisor jobs in macclesfield, chs

Sr. Director, Customer Experience & Quality - EMEA

Sales Advisor - Chapel en le Frith

Sales Advisor - Biddulph

Director (Coverage)

Director, Enterprise Applications

Head of Legal and Company Secretary

Senior Learning & Development Specialist

Operations Manager

Senior Propositions Manager

Client Partner

Senior Solutions Consultant

Assistant Branch Manager

Safety Lead

Managing Consultant – Defence / Government

Sales Advisor

Sales Advisor - Cheadle

Senior Marketing Executive - Manchester based

Sales Development Executive (High OTE)

Marketing Business Partner

Project Manager- Global PMO

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