Customer success manager Work, Jobs in Mackworth, Dby (with Salaries)

Customer Relationship Manager
Monetise Media Ltd —Melbourne
- From £26,000 a year
- Full-time
- Hybrid work
- Business development
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
Business Development Manager
CitySprint —Calverton
- £36,549 - £56,079 a year
- Full-time
- Remote
- CRM software
- Salesforce
- Microsoft Office
Quick apply
Account Manager - Derby
One Big Circle —Derby
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
1d
Key Account Manager
Assystem —Derby
- CRM software
- Engineering
- Business development
- Annual leave
- Referral programme
Customer Experience Manager (CXM)
Babble Cloud —Burton-On-Trent
- Full-time
- Hybrid work
- CRM software
- Travel
- Communication skills
- Annual leave
Quick apply
Driver Support Manager
HealthNet Homecare —Swadlincote
- £37,440 a year
- Full-time
- Customer service
- Computer literacy
- Team management
- Employee assistance programme
- Employee discount
5d
Commercial Manager
Joseph Ash —Chesterfield
- £45,000 - £50,000 a year
- Civil engineering
- Sales
- Business development
- Employee assistance programme
Quick apply
Customer Success Manager
CODA Testing —Salt
- Full-time
- CRM software
- Bachelor's degree
- No degree
General Sales Manager
Pentagon Motor Group —Derby
- Sales
- Customer service
- Driving
- Employee assistance programme
- Employee discount
Quick apply
8d
Customer Success Manager
Wireless Logic mdex GmbH —Coalville
- Hybrid work
- Organisational skills
- Leadership
- Communication skills
12d
Customer Support Team Leader & Account Manager
Staytite —Nottingham
- £40,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
1d
Business Development Manager
PHSGroup —Wilnecote
- £60,000 - £110,000 a year
- Sales
- Business development
- Driving
- Work from home
Key Account Manager
Romac Logistics —Chesterfield
- £60,000 - £65,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
9d
Customer Service & Operations Manager
Soane Britain —Thurmaston
- Full-time
- Hospitality
- Microsoft Excel
- Sales
14d
Store Manager
Jollyes Pets —Derby
- £29,000 - £30,500 a year
- Full-time
- Customer service
- Retail management
Quick apply
12d
Used Car Sales Executive
Hilton Garage —Derby
- £40,000 - £120,000 a year
- Full-time
- Sales
- IT
- In-person
- Free parking
- Employee discount
Quick apply
6d
Referrals Coordinator
Esland —Belper
- £31,500 a year
- Full-time
- Hybrid work
- Childcare
- Customer service
- School
- Annual leave
- Employee assistance programme
Quick apply
Team Leader
Central Coop —Derby
- £14.20 an hour
- Customer service
- Mentoring
- IT
- Paid training
- Annual leave
14d
Assistant Branch Manager
Travis Perkins —Burton-On-Trent
- Full-time
Bid Manager
Arriva UK Trains Limited —Derby
- Hybrid work
- CRM software
- Microsoft Office
- Project management
- Employee assistance programme
- Employee discount
Quick apply
7d

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Customer Relationship Manager

Monetise Media Ltd
Melbourne

Quick apply

Job details

Full-time
From £26,000 a year

Benefits

Free parking
Casual dress
Annual leave
Company pension
Work from home
Company events
Childcare
On-site parking

Qualifications

GCSE
Lead generation
Business development
Customer relationship management
Organisational skills
Account management
Communication skills

Full job description

Customer Relationships Manager

Job Type: Full-time
Salary: Competitive, dependent on experience
Company-wide Monthly Bonus Scheme (Non-contractual Discretionary)

About Monetise

Monetise is a performance-based lead generation company that connects businesses with high-quality customer enquiries across a range of sectors. We focus on building long-term partnerships, delivering strong results and creating opportunities for growth for both our clients and partners.

The Role

As a Customer Relationships Manager, you will be responsible for building and maintaining strong relationships with a portfolio of business partners. Acting as the main point of contact, you'll help partners maximise performance, identify growth opportunities, and ensure they receive exceptional support.

This is a people-focused role that combines relationship management, problem-solving, commercial awareness, and performance analysis.

Key Responsibilities

Manage and develop a portfolio of partner accounts, providing ongoing support via email, phone, video calls and messaging platforms.
Build strong, long-lasting relationships through regular communication and proactive account management.
Review partner performance and identify opportunities to improve results and increase revenue.
Think creatively to overcome barriers for growth, working with partners and internal teams to improve campaign appeal, engagement and performance.
Monitor key performance metrics and investigate any unusual trends or issues.
Support the onboarding of new partners, ensuring a smooth and professional experience.
Match partners with suitable lead generation opportunities based on their strengths and objectives.
Work closely with internal teams to resolve operational issues and improve partner performance.
Prepare regular performance updates and reports for both partners and internal stakeholders.
Forecast activity levels and help manage budgets to ensure targets are achieved.
Identify and approach new business opportunities to expand the partner network.
Attend meetings with partners, both virtually and in person, to strengthen relationships and explore growth opportunities.
Contribute ideas for improving processes, performance, and customer experience.
Represent the company at industry events and networking opportunities where appropriate.

What We're Looking For

Previous experience in account management, customer relationship management, business development, sales, or a similar customer-facing role.
Commercially minded, with the confidence to influence, negotiate and build partner engagement.
Excellent communication and interpersonal skills.
Strong organisational skills with the ability to manage multiple priorities/projects.
Comfortable working with data and performance reports.
Someone who naturally looks for solutions and opportunities rather than reasons why something cannot be done.
A proactive and solution-focused approach.
Ability to build trust and maintain professional relationships.
Strong attention to detail.
Commercial awareness and a desire to help partners succeed.
Confident working independently and as part of a team.
GCSE Maths Grade 6/B or above preferred.

Benefits

28 days annual leave (increasing with length of service)
Company bonus scheme
Company pension scheme
Opportunities for international travel
Childcare voucher scheme
Free on-site parking
Early Friday finishes and Hybrid working
Ongoing training and development opportunities
Supportive and collaborative team environment

Why Join Us?

This is an opportunity to join a growing business where your contribution has a direct impact. You'll work with a supportive team, build meaningful professional relationships, and play a key role in helping partners achieve success while developing your own career.

Pay: From £26,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
Work from home

Work Location: Hybrid remote in Melbourne (Derbyshire, East Midlands Region)

Quick apply

Refine Your Search

customer success manager jobs in mackworth, dby

Customer Relationship Manager

Business Development Manager

Account Manager - Derby

Key Account Manager

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Driver Support Manager

Commercial Manager