duty manager Work, Jobs in macmerry, eln (with Salaries)

Duty Manager
ABM —Edinburgh
- £39,000 a year
- Full-time
- Customer service
- English
- Organisational skills
Duty Manager
ABM UK —Edinburgh
- £39,000 a year
- Full-time
- Customer service
- English
- Organisational skills
- Employee discount
Quick apply
Deputy Manager
Cera Care —Musselburgh
- £32,000 a year
- Leadership
- Employee assistance programme
- Referral programme
Duty Manager
OCS Group —Edinburgh
- Rotating shift
- Remote
- Management
- Customer service
Quick apply
250327 R1 (SNIS) Activities Co-ordinator
NHS Scotland —Haddington
- £29,103 - £31,409 a year
- Care plans
2d
Duty Manager
Iceland —Musselburgh
- £11.60 - £12.71 an hour
- Part-time
- Retail management
- Employee discount
- Referral programme
8d
Duty Manager
The Botanist Edinburgh —Edinburgh
- Up to £32,000 a year
- Full-time
- Bar
- Restaurant
- Employee discount
Quick apply
9d
Duty Pharmacy Manager - Galashiels P/T
Tesco UK —Galashiels
- Up to £52,000 a year
- Part-time
- IT
Guest Experience Manager
Gleneagles —Edinburgh
- £42,305 a year
- Full-time
- Hotel
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
10d
Assistant Greenkeeper
The North Berwick Golf Club —North Berwick
- Weekend availability
- Maintenance
- Organisational skills
- Communication skills
- Sick pay
Quick apply
3d
Duty Manager
Lane7 - Edinburgh —Edinburgh
- £13.11 an hour
- Full-time
- Hospitality
- Management
- English
- Referral programme
Quick apply
7d
Duty Manager
Leonardo Royal Hotel Edinburgh —Edinburgh
- Hospitality
- Hotel
- Hotel experience
- Referral programme
Quick apply
3d
Duty Pharmacy Manager - Edinburgh FTC
Tesco UK —Edinburgh
- Up to £52,000 a year
- Part-time
- IT
Event support / Co-ordinator
Edinburgh Training & Conference Venue —Edinburgh
- From £13.45 an hour
- Full-time
- Customer service
- Organisational skills
- Communication skills
Quick apply
2d
Head of Soft Services
Equans —Edinburgh
- Full-time
- Management
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Soft Service Manager
ABM —Edinburgh
- £46,000 a year
- Full-time
- Contracts
- Communication skills
Operations Manager
David Lloyd Clubs —Edinburgh
- Employee discount
12d
Soft Service Manager
ABM UK —Edinburgh
- £46,000 a year
- Full-time
- Contracts
- Communication skills
- Employee discount
Quick apply
Security Team Manager
ASEL —Edinburgh
- £16.34 an hour
- Weekend availability
- Management
- Microsoft Office
- First Aid Certification
- Employee assistance programme
- Employee discount
Office Manager
RecruitmentiQ —Edinburgh
- £30,160 a year
- Overtime
- Administrative experience
- Organisational skills
- Communication skills
13d

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Duty Manager

ABM -
Edinburgh

Apply Now

Job details

Full-time
£39,000 a year

Qualifications

Customer service
English
Organisational skills
SIA
Communication skills

Full job description

Description

LOCATION: Gyle Shopping Centre, Edinburgh EH12 9JY

SHIFT PATTERN: VARIOUS 4 DAYS OVER 7, 40 hours per week

SALARY: £39,000 per annum

ROLE OVERVIEW AND PURPOSE

To support the on‑site operational delivery of soft services at The Gyle to the premium standards expected by both ABM and The Gyle Centre Management.

The Duty Manager acts as the first‑line operational manager on site, holding responsibility for the safe, secure and effective day‑to‑day operation of the Centre during assigned duty periods. The role requires visible leadership, sound judgement and the ability to manage live operational issues before escalation to Centre or Client Management where appropriate.

The postholder is responsible for ensuring that the shopping centre, both internally and externally — including public areas, service yards, access roads, washrooms and back‑of‑house areas — is clean, safe and secure, and maintained through a planned and proactive approach.

KEY RESPONSIBILITIES

Manage the day‑to‑day operation of Security and Cleaning services at The Gyle in line with company policies, procedures and service specifications

Act as the first point of operational management control on site, addressing issues and incidents as they arise during duty periods

Provide visible leadership across the Centre, ensuring high standards of safety, security, cleanliness and presentation are maintained

Support and liaise with the Centre Management Team, providing operational updates as required

Ensure Security and Cleaning teams consistently meet service and customer experience standards

Support colleague training, development, wellbeing and health & safety compliance

Ensure all SIA licensing, vetting and compliance requirements are maintained

Support the development of security skills, emergency response readiness and on‑site capability

Maintain flexibility to meet changing operational demands and identify opportunities for service improvement

Control staff deployment, rotas, payroll inputs and manning levels during duty periods

Carry out site inspections and audits to ensure standards are consistently achieved

Manage incidents and accidents, ensuring correct response, reporting and escalation

Ensure all risk assessments, method statements and site instructions remain current

Ensure the safe and correct use of equipment and cleaning chemicals in line with COSHH

Support event operations and ensure appropriate staffing and resources are in place

Maintain accurate logs, reports and records, completing all required documentation

Foster strong working relationships with retailers, contractors and stakeholders on site

Promote a “one team” approach between ABM and Gyle Centre Management

Undertake any reasonable duties necessary to support the effective operation of the Centre

REQUIRED SKILLS AND EXPERIENCE

Proven experience working in a Duty Manager, site supervisor or first‑line management role within a live operational environment

Valid SIA licence with practical experience in security operations

Demonstrable experience overseeing or supporting cleaning operations, with an understanding of service standards and site presentation

Experience operating as the first point of management control for incidents, issues and operational decisions

Strong understanding of health & safety requirements within a public, high‑footfall environment

Confident managing and directing frontline teams across shifts

Experience dealing with incidents, emergency response and escalation procedures

Able to make sound, timely decisions under pressure while maintaining control of the site

Clear and effective communicator, both verbally and in writing

Competent in completing logs, reports, incident records and shift handovers

Comfortable liaising with Centre Management, retailers and stakeholders when required

Well organised, reliable and able to manage competing priorities during live operation

Personal Attributes

Proven experience delivering security and cleaning services to a high standard

Experience operating in a Duty Manager or first‑line site management role

Strong understanding of customer service in a public‑facing environment

Self‑motivated, organised and confident operating in a live setting

Ability to prioritise, make decisions and remain calm under pressure

Strong interpersonal, organisational and communication skills

Able to take responsibility and operate with minimal supervision while following agreed escalation routes

Good IT literacy

Excellent written and spoken English

Apply Now

Refine Your Search

duty manager jobs in macmerry, eln

Duty Manager

Duty Manager

Deputy Manager

Duty Manager

250327 R1 (SNIS) Activities Co-ordinator

Duty Manager

Duty Manager

Duty Pharmacy Manager - Galashiels P/T

Guest Experience Manager

Assistant Greenkeeper

Duty Manager

Duty Manager

Duty Pharmacy Manager - Edinburgh FTC

Event support / Co-ordinator

Head of Soft Services

Soft Service Manager

Operations Manager

Soft Service Manager

Security Team Manager

Office Manager

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