Customer experience associate Work, Jobs in Maesteg, Bge (with Salaries)

Customer Service Representative
IQUW Group —Swansea
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Client Services Associate/Business Partner
Mazuma GB Ltd —Bridgend
- Up to £28,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
Warehouse Operative
Amazon.com —Swansea
- Full-time
- Employee discount
sale associate
Columbia Sportswear Company —Bridgend
- Part-time
- Sales
Store Associate
ASICS —Bridgend
- Sales
- Customer service
- Health & wellbeing programme
Customer Service Representative
ERS Administration Services —Swansea
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Customer Support Represenative I
Freudenberg Flow Technologies Ltd. —Port Talbot
- Microsoft Office
- Communication skills
- Time management
4d
Delivery Station Liaison Agent
Amazon UK Services Ltd. —Kenfig
- Full-time
- Customer service
- English
- Administrative experience
Sales Associate
Ernest Jones —Cardiff
- £12.71 an hour
- Part-time
- Employee discount
Urban Outfitters Sales Associate - Cardiff, UK
Urban Outfitters —Cardiff
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
10d
Operations Associate
Gopuff —Swansea
- Part-time
- Google Suite
- Restaurant experience
- Annual leave
Quick apply
Credit Controller
IQUW Group —Swansea
- Full-time
- Microsoft Excel
- Customer service
- IT
Sales Associate
H.Samuel —Cardiff
- £12.71 an hour
- Part-time
- Employee discount
5d
Junior Sales Associate
GRA marketing —Cardiff
- Full-time
- Sales
- Customer service
- English
- Flexitime
- Referral programme
Quick apply
1d
QC Analyst - Working Student
Ecolab Inc. —Neath
- Full-time
- Quality control
Process Operator
Ecolab Inc. —Llantrisant
- Full-time
- Computer literacy
- Laboratory experience
- Computer skills
Credit Controller
ERS Administration Services —Swansea
- Full-time
- Microsoft Excel
- Customer service
- IT
Store Supervisor
ASICS —Bridgend
- Microsoft Word
- Microsoft Excel
- English
- Health & wellbeing programme
- Employee discount
Logistics Specialist
Ecolab Inc. —Llantrisant
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
Fraud Prevention Associate
V12 Retail Finance —Cardiff
- £25,000 a year
- Hybrid work
- Communication skills
10d

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Customer Service Representative

IQUW Group
Swansea

Apply Now

Job details

Permanent | Full-time

Benefits

Employee assistance programme

Qualifications

Customer service
Organisational skills
Communication skills

Full job description

Overview:

About us

ERS Syndicate 218 at Lloyds is managed by Starr. We are the UK’s largest specialist motor insurer with an A+ rating and have been making motoring passions and livelihoods possible since 1946. We work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.

Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world’s fastest‑expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce.

The role

We are looking for Customer Service Representatives who are passionate about delivering an outstanding service to our customers to join our Claims or Underwriting Teams. If you are self-motived, have great communication skills and a desire to achieve then this may be the role for you.

Following a period of training, you will join our friendly team on the telephones providing excellent customer service. You will contribute to ensuring that our customers have a straightforward, welcoming, and unique experience by utilising cutting-edge technologies in our contact centre here in Swansea.

We currently operate a hybrid working model. This entails 3 days per week collaborating with colleagues in the office, and 2 days working from home.

Key responsibilities

Work with insurance brokers and direct clients to handle enquiries.
Respond to customer and broker queries.
Provide accurate information to customers and brokers about their insurance policy.

Maintain effective working relationships with brokers and customers.
Produce documentation, creating and issuing correspondence to customers and brokers.
Build your knowledge of our products and services to become a subject matter expert.
Play your part in a culture of change as an individual and as a team member.

Essential qualifications, skills and experience

This role would suit anyone that has an interest in providing positive outcomes to colleagues and customers and we would like to hear from you if you are interested to hear more on this role. Helpful experience for this role will include:

The ability to work, both, as part of a team and independently
A set of interpersonal skills that enable you to work successfully with customers by phone or correspondence.
A keen eye for detail and high level of accuracy
A deep understanding of what good customer service involves.
Excellent organisational skills and the ability to prioritise.
The drive to continually improve the way we work and the services we provide.

Core behavioural competencies

Analysis and decision making
Relationships
Performance focus
Communication and influence
Resilience and adaptability

Benefits

Competitive Benchmarked Salary
25 days holiday
Discretionary bonus scheme
Employee assistance programme
Annual holiday buy (up to 3 extra days)
Salary sacrifice benefits
Annual benefits reviews
The option for professional qualifications and study support

Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

#ERSLI

Apply Now

Refine Your Search

customer experience associate jobs in maesteg, bge

Customer Service Representative

Client Services Associate/Business Partner

Warehouse Operative

sale associate

Store Associate

Customer Service Representative

Customer Support Represenative I

Delivery Station Liaison Agent

Sales Associate

Urban Outfitters Sales Associate - Cardiff, UK

Operations Associate

Credit Controller

Sales Associate

Junior Sales Associate

QC Analyst - Working Student

Process Operator

Credit Controller

Store Supervisor

Logistics Specialist

Fraud Prevention Associate

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