First line managers Work, Jobs in Maesteg, Bge (with Salaries)

Customer Services Coordinator
Siderise Insulation —Maesteg
- Up to £27,000 a year
- Full-time
- CRM software
- Customer service
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
Food and Beverage - Bar Supervisor - Q15
Parkdean Resorts —Porthcawl
- Weekend availability
- Bar
- Supervising experience
- Restaurant
- Store discount
- Employee assistance programme
Quick apply
Service Desk Advisor (First Line Helpdesk)
Vista Retail Support —Cardiff
- £24,785 a year
- Weekend availability
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
8d
Domestic Abuse Safety Officer - South Wales (Cardiff/Vale and Swansea)
HM Prison & Probation Service —Cardiff
- £30,001 - £50,000 a year
- Weekend availability
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee discount
8d
Postperson with Driving
Royal Mail Group —Neath
- Part-time
- Employee discount
13d
Head of People and Culture
Welsh National Opera Cenedlaethol Cymru —Cardiff
- £60,000 a year
- Full-time
- Hybrid work
- Management
- Administrative experience
- Supervising experience
- Annual leave
- Employee assistance programme
Quick apply
7d
Assembly Line Supervisor
Marshall of Cambridge (Holdings) Limited —Merthyr Tydfil
- Up to £37,000 a year
- Full-time
- Assembly
- Continuous improvement
- Communication skills
Legal Administrator (Residential Property)
Howells Legal Limited —Swansea
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Referral programme
Quick apply
13d
Operations Delivery Manager
Network Rail —Cardiff
- £43,588 - £57,464 a year
- Full-time
- Hybrid work
- Continuous improvement
- Driving
- Leadership
- Employee discount
6d
Administrator (Band 3)
Kingsway Surgery —Swansea
- £13.45 - £14.14 an hour
- Part-time
- Microsoft Outlook
- Customer service
- GP surgery experience
- Employee discount
- Referral programme
Quick apply
22h
Animal Care Assistant
RSPCA Llys Nini Branch - Carmarthen to Cardiff —Swansea
- £12.79 an hour
- Part-time
- Customer service
- Administrative experience
- Supervising experience
- Employee discount
Quick apply
21h
Maths and English Tutor (18+)
Explore Learning —Cardiff
- £10.90 - £12.75 an hour
- Part-time
- Customer service
- English
- In-person
- Paid training
Receptionist/Administrator
South Street Surgery —Bargoed
- £13 - £16 an hour
- Part-time
- Customer service
- GP surgery experience
- Administrative experience
- Annual leave
Quick apply
1d
Area Security Manager
Mitie —Cardiff
- Weekend availability
- Management
- Military
- Team management
14d
Senior Administrator Officer for Regional Probation Director Office
HM Prison & Probation Service —Bridgend
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
3d
Student Engagement Officer
Learna Ltd —Cardiff
- From £27,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
19h
Pre-Registration Pharmacy Technician (Training post - Annex 21)
Hywel Dda University Health Board —Llanelli
- £28,819 - £31,626 a year
- Full-time
- Hospital
- English
- Education
5d
Maths and English Tutor
Explore Learning —Cardiff
- £8.40 - £12.75 an hour
- Part-time
- English
- Paid training
5d
Young Carer's Youth Project Worker
Cardiff YMCA Housing Association —Cardiff
- From £27,670.50 a year
- Weekend availability
- Administrative experience
- Working with children
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
9d
Production Manager (Bakery)
Indigo Food Group Limited —Llantrisant
- £45,000 - £55,000 a year
- Full-time
- Cooking
- Analysis skills
- Bakery
- Free parking
- Gym membership
Quick apply
23h

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Customer Services Coordinator

Siderise Insulation -
Maesteg

Quick apply

Job details

Full-time
Up to £27,000 a year

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Sick pay
On-site parking

Qualifications

CRM software
Customer service
Computer literacy
English
Microsoft Office
Time management

Full job description

Siderise Insulation Ltd is a UK-based manufacturer and supplier of acoustic and fire insulation solutions for the construction, marine, and transportation industries. With over 50 years of experience, we are committed to delivering high-quality products and services that meet our clients' specific needs. Our state-of-the-art facilities and focus on innovation allow us to produce cost-effective and efficient insulation solutions. We value our employees and provide ongoing training and development opportunities to ensure a positive work environment. If you are a talented and passionate individual seeking a rewarding career in the insulation industry, Siderise Insulation Ltd is the place for you.

Purpose of this position

Provide first class customer service and take ownership of customers within your sector.
Work effectively in a Customer Service Team, focusing on prioritisation of workload to meet agreed deadlines and SLA’s.
Engage and develop relationships within the sector promoting full Siderise portfolio of products.
Meet exceptional standards within the team to optimise sales opportunities and convert to orders.

Key responsibilities

Preparation and processing of customer quotations and orders;
Processing orders with a ‘right first time’ mentality.
Be the customer’s internal advocate; effectively communicate with customers using common language and managing expectations.
Answering queries from customers.
Liaising internally with other departments to see queries through, ‘start to finish’ for customers.
Ownership of identified customers, including any incoming complaints.
Checking of technical information and pricing according to data sheets and costing models.
Maintain records to the highest standard, whilst processing in line with regulatory and company standards.
Utilise ‘Customer First’ Values to enhance customer service experience at every opportunity.
Deal with queries whilst working in a fast-paced environment and working towards departmental KPI’s.
Report customer or system issues to the Customer Services Manager in a timely manner.
Work closely and collaborate with Marketing, Technical Services, Operations and Manufacturing to coordinate and drive activities.
Point of escalation as customer liaison on behalf of the department/customer.
Contribute to the continuous business improvement process and to the meeting of business objectives.
To always be an ambassador for the company, internally and externally.
Comply with Fatal Risk Standards, Health & Safety Policy, and safe working practices, ensure responsibility for safety and discipline in work area and report accidents and ‘near misses’ in accordance with defined safety procedures.

The above outlined responsibilities are not exhaustive, and you may be required to carry out other tasks that are appropriate to your role in addition.

Capabilities

Qualifications

Hold a grade 5/C or above in Maths and English G.C.S.E (or equivalent)

Job Function Technical Knowledge and Skills

Familiar with CRM systems (Essential).
Manufacturing order process (Desirable).
Familiarity with the industry (Desirable).
Product knowledge (Training provided).
Customer-focused.
Process driven.
High commercial awareness.
Excellent time management skills
Ability to assess a situation quickly and respond in the appropriate manner.
Communicate effectively at all levels – internally and externally with an excellent telephone manner and interpersonal skills.
Ambitious in seeking training and/or further development.
High levels of attention to detail and organisation
Computer literate (Microsoft Office packages)
Experience working on MS Teams
Ability to work to deadlines and remain calm under pressure.
Demonstrates ability and willingness to learn new skills.

Personal Attributes

Highly self-motivated and collaborative, using initiative and a “can do” attitude.
Professional presentation style to customers and colleagues.
Confident communication style, and able to engage at all levels internally and externally.
Proactive approach to change and be innovative in sharing new ideas.
Pro-active and results-orientated, focused on meeting schedules, deadlines and performance goals.
Ability to learn quickly and a desire for continuous self-improvement.

Job Type: Full-time

Pay: Up to £27,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Free parking
Health & wellbeing programme
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

first line managers jobs in maesteg, bge

Customer Services Coordinator

Food and Beverage - Bar Supervisor - Q15

Service Desk Advisor (First Line Helpdesk)

Domestic Abuse Safety Officer - South Wales (Cardiff/Vale and Swansea)

Postperson with Driving

Head of People and Culture

Assembly Line Supervisor

Legal Administrator (Residential Property)

Operations Delivery Manager

Administrator (Band 3)

Animal Care Assistant

Maths and English Tutor (18+)

Receptionist/Administrator

Area Security Manager

Senior Administrator Officer for Regional Probation Director Office

Student Engagement Officer

Pre-Registration Pharmacy Technician (Training post - Annex 21)

Maths and English Tutor

Young Carer's Youth Project Worker

Production Manager (Bakery)

I want to receive the latest job alerts for first line managers in maesteg, bge

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