Quality Assurance Manager
Location: South Wales
Salary: Competitive
Contract Type: Permanent
Working Hours: 40 hours per week, Monday-Friday
Driving HSQE excellence across Wales through trusted leadership, hands-on assurance, and real autonomy to shape safer, higher-performing operations.
We’re looking for an experienced Assurance & Quality Manager to join our Wales & Western Rail division. This is a key role focused on driving health, safety, quality and environmental standards across the business.
Working closely with senior leaders, you’ll support safe and compliant delivery across projects, improve standards, and help create a strong positive culture across operational teams.
If you enjoy autonomy, influencing change and making a visible impact, this could be the role for you.
What you’ll do;
Promote a strong HSQE culture across the division
Provide advice and support on health, safety, quality and environmental matters
Carry out site visits, audits and team engagement
Report on performance, risks and improvement actions
Support project mobilisation, sign-off and hand back processes
Ensure compliance with drugs and alcohol testing requirements
Coach and influence teams to improve behaviours and standards
Ensure compliance with ISO, legal and client requirements
Build strong relationships with internal and external stakeholders
What you’ll get;
A role with real autonomy and trust to make decisions
Variety in your work with no two days the same
The opportunity to shape standards and influence positive change
Supportive leadership and collaborative teams
Ongoing training, development and career progression
Recognition for strong performance and results
The chance to build a long-term career in a growing business
What we’re looking for;
Rail industry experience in a similar role
Strong understanding of rail safety and compliance standards
NEBOSH Certificate and IOSH membership desirable
Sentinel competencies desirable (PTS / COSS / PC / ES / SSOWP)
Full UK driving licence
Strong IT skills
Excellent communication and influencing ability
Organised, proactive and detail focused
Able to work independently and collaboratively within a team
What to expect from our recruitment process at Ground Control
We aim to make our process clear, supportive, and straightforward - so you always know what’s coming next.
Application review: Once you apply, our Talent team will carefully review your application against the key skills for the role
Optional video: You’ll have the chance to submit a short video to showcase your skills and personality - this is completely optional
Intro call: If you’re a good match, we’ll invite you to book a short (up to 30 minutes) telephone interview at a time that suits you
First interview: If selected you’ll then take part in an interview, either on Teams or in person, depending on the role
Next steps: For some roles, there may be a technical assessment and a second-stage interview either on teams or in person.
We’ll keep you updated throughout and make sure you feel supported at every stage.
Benefits;
Competitive salary – aligned with your skills and experience
Performance‑linked bonus: Bonus opportunities aligned to your level and contribution.
Pension scheme – helping you plan for the future
Recognition schemes – celebrating and rewarding great work
Private GP service – fast, convenient access to medical support
Life insurance – providing added peace of mind
Subsidised gym membership – supporting your health and wellbeing
Holiday buy scheme – purchase up to 5 additional days of annual leave
Equal Opportunities Statement
At Ground Control, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered to thrive. We believe that diversity drives innovation and success, and we welcome applications from individuals of all backgrounds, experiences, and perspectives.
We are proud to be an equal opportunities employer. We do not discriminate on the basis of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (including colour, nationality, ethnic or national origin), religion or belief, sex, sexual orientation, or any other protected characteristic as defined in the Equality Act 2010.
We actively support and promote an inclusive culture, ensuring fair and equitable treatment throughout the recruitment process and across all stages of employment, including training, development, promotion, pay, and termination. We are committed to providing reasonable adjustments for disabled applicants and employees, and to creating a working environment free from discrimination, harassment, bullying, or victimisation.
We expect all colleagues to uphold our values of dignity, respect, and inclusion. We take a zero-tolerance approach to any form of discriminatory behaviour and are committed to continuous improvement through training, inclusive policies, and accountability at all levels.
